Jarret St.Hilaire

Audi Stratham is great! Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though there is another dealership closer to me. More

Helpful 0

Report | Print

Everything was top notch: the personal attention, the use of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be complimentary, but I was disappointed that the wash seemed to be an afterthought. The insides of the windows weren't cleaned and they needed it...I frequently travel with my Springer Spaniel whose wet nose makes it tough for me to see well in cold weather. The moon roof glass wasn't clean either. However, the service staff was terrific, and you have a truly 5-star dealership. Marley Switzer More

Helpful 0

Report | Print

Traveling through the area and alternator went out. Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere l Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere local so the Service rep (Kevin S) searched until he found one and had it shipped overnight from San Diego. The alternator arrived without the belt so they’ve then sent a driver to Burlington Vermont (6 hour round trip) so I wouldn’t be held up any longer. Meanwhile, Kevin and the General Manager (Frank ) made sure I was comfortable, freeing up an office in the showroom where I could work and making a great driver (Colby) available to take me to restaurants. Everyone on the sales floor was also courteous and helpful. This was exceptional service in every way. More

Helpful 0

Report | Print

My wife and I have purchased many Audi’s from Audi Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly and professional. They know what they are doing and they go beyond being helpful. More

Helpful 0

Report | Print

Car buying made easy by caring professionals - wow! I live in a town where every other car is an Audi. I will and am recommending this dealership for both sales and service to everyone I know. I live in a town where every other car is an Audi. I will and am recommending this dealership for both sales and service to everyone I know. More

Helpful 0

Report | Print