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Jarrett Elder Sr.
Jarrett Elder Sr. | Page 115
Service Advisor
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
1,824 Reviews
1,824 Reviews
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1824 Reviews of Jarrett Elder Sr.
Verified Customer
January 03, 2022
When I arrived No line you don’t know who welcome you When I arrived No line you don’t know who welcome you in I would like 15 minutes Nobody asking what I need But after that it was great I get When I arrived No line you don’t know who welcome you in I would like 15 minutes Nobody asking what I need But after that it was great I get my help my treatment was OK people was nice Thanks More
by VOVABEYGEL
December 31, 2021
My buying experience was great. However, during the test drive, I noticed that the windshield was blurry. The salesman attributed the problem to the windshield needing to be cleaned and told me that he woul drive, I noticed that the windshield was blurry. The salesman attributed the problem to the windshield needing to be cleaned and told me that he would have it fixed. A couple of days later I noticed the same issue. I called the sales representative and he told me to take it to the service department. I requested some time off at my job to take the car back as instructed. When I got there, I stood for at least 5 minutes without being acknowledged. Someone finally asked how he could help. I explained the situation and took him to the car. After looking at the windshield, he told me to take the car back to the sales department. I told him that the sales department sent me to them. He then consulted with someone else and they finally opened a ticket. I was instructed to wait inside the waiting room. After about 2 hours I was sent home because they had to order the part. A couple of days later, once I received the confirmation that the part was in, I made an appointment. I couldn't keep the appointment so I rescheduled. I took another day off and took the car back to be fixed. I was informed that the technician who was to replace the windshield was out of the country. They casually told me to come back on January 4th. In the meantime, I am driving with my vision impaired by a blurry windshield and now I have to take off from work again on the 4th?? The best solution that I got was to drive up to the dealership early on the day of and they would provide me with a rental to drive to work, then drive back to pick up the car when ready.I feel that they should have kept the car and provided me with a loaner because of not only the inconvenience but the risk that I have to take to drive while looking through a windshield that appears to be coated with Vaseline. More
by CARLINEBARRAU
December 31, 2021
Hadn’t been to this dealership in a long time. Wasn’t sure what to expect. Jarrett was my service advisor. Extremely efficient and attentive to my concerns. Kept me in the loop and had work done that I a sure what to expect. Jarrett was my service advisor. Extremely efficient and attentive to my concerns. Kept me in the loop and had work done that I authorized. He deserves 10 stars. More
by SUE1258
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