Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 114

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

January 09, 2022

Dealership Rating
Employee Rating

No problem getting appt, taken right away. Transportation excellent . Car maintenance done but car returned with black grease spots on outside. Didn’t notice till later. Only had car washe More

by ROSEMARYSPICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Toyota of Coconut Creek responded

Thank you for this feedback. We are so glad to hear that the team delivered an efficient service experience. With regard to the rest of your review, we apologize for the state of your vehicle upon receiving it. It is never our intention to inconvenience our guests, and I assure you that we will work to prevent this from happening in the future. If there is anything more we can do to assist you or better your visit, please don't hesitate to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 09, 2022

Dealership Rating
Employee Rating

It takes too long to do oil change even though you make an appointment you have to wait two hours it’s ridiculous More

by LUCRECIA13015
Price
Recommend Dealer
No
Jan 26, 2022

Toyota of Coconut Creek responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver seamless and efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 09, 2022

Dealership Rating
Employee Rating

Mr. Elder was very professional and helpful with servicing my 4Runner. I appreciated this updates via text and working to keep the invoice reasonable. The cashier was also pleasant and courteous. T More

by EMRANALLY
Customer Service
Recommend Dealer
Yes
Jan 10, 2022

Toyota of Coconut Creek responded

Thank you for trusting us with your Toyota 4Runner! It makes us smile to hear that Mr. Elder provided communicative and accommodating service. For all your future auto needs, Al Hendrickson Toyota will be here to help!

January 08, 2022

Dealership Rating
Employee Rating

When I called to report my keyless remote was not working , Jarrett told me to come right in. When I got there , he took me into the service area and they took care of me immediately. What a relief! I was f More

by jahyman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Toyota of Coconut Creek responded

We are so happy we could help! Thank you for coming to Al Hendrickson Toyota and for sharing your experience with Jarrett. Drive safely until we see you again!

January 07, 2022

Dealership Rating
Employee Rating

Jarrett is simply the best service advisor anyone could have. He always goes above and beyond to make the experience less intimidating. More

by SHANACOMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Toyota of Coconut Creek responded

Shana, we want you to have full comfortability and confidence in the work we're providing, and it's excellent to hear that Jarrett goes the extra mile to make that possible for you. Al Hendrickson Toyota feels fortunate to have you as a customer, and we look forward to your next visit!

January 06, 2022

Dealership Rating
Employee Rating

Staff is very helpful, very happy with the service from here. Will continue looking forward to having service done here More

by koolngoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 07, 2022

Toyota of Coconut Creek responded

It's wonderful that the Al Hendrickson Toyota team was able to assist you so well. Thank you for the wonderful feedback and we look forward to seeing you again. Drive safely!

January 06, 2022

Dealership Rating
Employee Rating

It's was excellent, but to experience when people don't have any maintenance service. More

by ELANGEVALMOND87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 16, 2022

Toyota of Coconut Creek responded

We take customer feedback seriously so I am grateful for your review. Would you be willing to speak with me about your experience directly? If so, please give me a call at your convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 06, 2022

Dealership Rating
Employee Rating

Professional, helpful and kind. My car has received Professional, helpful and kind. My car has received great service. I trust the team that works on my car to keep me safe. More

by REIDME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Toyota of Coconut Creek responded

Thanks so much for choosing Al Hendrickson Toyota! We look forward to seeing you again next time. Have a great day!

January 06, 2022

Dealership Rating
Employee Rating

The company provides excellent service and staff are friendly. Place is clean and waiting area is spacious. More

by Magribon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Toyota of Coconut Creek responded

We are truly happy to hear that you've had an excellent service experience here with the Al Hendrickson Toyota crew. It's great that you've been comfortable waiting with us.

January 06, 2022

Dealership Rating
Employee Rating

Fast response good personel cortious eccellemt service no time wasted on ligne quilifie tech very helful More

by Yvesmlouis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 06, 2022

Toyota of Coconut Creek responded

Thank you for sharing a great review! We are happy to hear that our team gave you a positive experience and we hope to welcome you back to Al Hendrickson Toyota in the future.

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