Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 120

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

December 12, 2021

Dealership Rating
Employee Rating

Fast and efficient service. Ready for pickup same day. Last minute appointment with no problem. More

by KERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 12, 2021

Dealership Rating
Employee Rating

Jared, as always, was exceptional. But my SUV smelled like cigarette when I got it More

by carmenmara1900
Recommend Dealer
Yes
Jan 05, 2022

Toyota of Coconut Creek responded

Carmen, we're glad that Jared's service met your standards once more, but it is concerning to hear your vehicle was not returned to you in a satisfactory condition. I will address this feedback right away with my team, but if there is anything I can do to rectify this for you, please don't hesitate to reach out. Your satisfaction is very important, and I would be happy to take your call. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 12, 2021

Dealership Rating
Employee Rating

Excellent service, I will recommend others to your dealership. Thanks again… Bye for now . Best regards More

by WILLHUE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

Thank you for the great review, Will! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 11, 2021

Dealership Rating
Employee Rating

I was trying to give this dealership business but the service advisor was not willing to help me with quotes for specific tires I wanted. I was told I needed to see the parts dept for this. I felt scold More

by EKK008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 05, 2022

Toyota of Coconut Creek responded

I am extremely concerned to hear this feedback as we have a higher standard for our customers than what you have described. I am going to speak with our team to find out exactly what happened here so we can provide a better experience moving forward. I would also appreciate the chance to speak with you directly so I can answer any outstanding questions you may have. Please give me a call at your convenience, I would be grateful to help. Gary Cann - Vice President Parts and Service - (954) 972-1100

December 11, 2021

Dealership Rating
Employee Rating

I had an urgent situation. They took my car right away and had it back the next day. Service was fast and professional. Employees all treated us very well. More

by kcsunshine925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to earn your business again down the road!

December 11, 2021

Dealership Rating
Employee Rating

Kept to scheduled appointment timePaged when work was Kept to scheduled appointment time Paged when work was done even though my coordinator had to hunt to find me More

by ohdarman70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

We are happy to hear that you had a positive service experience here at Al Hendrickson Toyota! Thank you for your business and your great review, we hope to work with you again down the road.

December 10, 2021

Dealership Rating
Employee Rating

Arrived Thursday morning at 7am without an appointment. Jarrett Elder took care of me right away. He was pleasant and very professional. It was a good dealership visit. My new Tacoma was serviced and I was More

by Randy
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

Toyota of Coconut Creek responded

Randy, we'll gladly do all we can to accommodate you whenever we have the opportunity. It means a great deal that you put your trust in Jarrett and the Al Hendrickson Toyota team to take great care of your Toyota Tacoma, and we hope you'll continue to rely on us for all your future service needs!

December 10, 2021

Dealership Rating
Employee Rating

You did a job and I appreciate all you did. I would recommend my friends to you. More

by emd244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

Toyota of Coconut Creek responded

Thank you for taking a moment to share how satisfied you are with the work performed by the Al Hendrickson Toyota team! We're grateful that you plan to recommend us, and we look forward to working with anyone you send our way!

December 09, 2021

Dealership Rating
Employee Rating

It was a pleasure dealing with Mr. Jarrett Elder, as always. He thought there was an issue with my car after it was serviced and as a result, he drove the car to see if the issue would correct itself an More

by ENDEAVORCOLEM1
Recommend Dealer
Yes
Dec 09, 2021

Toyota of Coconut Creek responded

You can always rely on our team to go above and beyond to ensure your vehicle is in prime shape. Jarrett will be delighted to hear your kind words about his thorough care as well. Many thanks for your confidence in Al Hendrickson Toyota, and we hope you'll return next time you need service!

December 08, 2021

Dealership Rating
Employee Rating

Thank you so much ... arrived on time. Regular service... maintenance... left in reasonable time... thank you Jerrett More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Toyota of Coconut Creek responded

We are proud to have earned your business here at Al Hendrickson Toyota, Suzie! Your review means a lot and we hope to see you again next time. Drive safely!

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