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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 121

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

December 07, 2021

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Employee Rating

Awesome customer service he helps me with all my requests he is so good and knows his work very welll More

by cristyjulia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Toyota of Coconut Creek responded

We are thrilled to receive your positive feedback! Thank you for choosing Al Hendrickson Toyota for your service needs, we hope to welcome you back in the future. Drive safely!

December 07, 2021

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Employee Rating

The rep was fast, friendly and a good conversation. My car was serviced quick and the service manager was ready with my keys. More

by SCOTTYARDLEY971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Toyota of Coconut Creek responded

Thank you for the great review, Scott! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

December 07, 2021

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Employee Rating

I couldn't recommend any company better yet dealership than your. Every time I come to get my vehicle or my daughter vehicle service. Your treated like family. And worth the upmost respect, from the beg More

by Evelyn Battle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 07, 2021

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota to assist with you and your daughter's service needs! We will certainly let Mr. Garrett and the rest of the staff know you appreciate all of their help. We're grateful to have earned your support and look forward to seeing you again down the road, Evelyn!

December 06, 2021

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Employee Rating

The staff at Al Hendrickson is helpful and pleasant even during it's peak hours. The dealer also has a nice waiting area providing for individuals to be socially distant. Techs provide personal vehicle upda More

by Steelefaithful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis

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Dec 06, 2021

Toyota of Coconut Creek responded

Thank you for the positive feedback about our service and facilities! We truly appreciate you recommending our dealership to your friends and family. Safe driving and hope to see you next time at Al Hendrickson Toyota!

December 05, 2021

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Employee Rating

Worst experience ever, serviced my car 3 times within the past and somehow I have to pay 800 dollars randomly to get 4 new tires. More

by Tashelle.sterling@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jan 05, 2022

Toyota of Coconut Creek responded

We strive to do what's best for our customers, so I am disappointed that your recent experience left you with a different impression. I understand how frustrating it can be to encounter unexpected costs and would like to see how I can help answer any questions you may have. Would you mind giving me a call at (954) 972-1100 so I can address your concerns directly and see if there is anything I can do to help? Thank you, Gary Cann - Vice President Parts and Service

December 05, 2021

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Employee Rating

Jarret was very friendly and courteous and answered all my concerns. I feel comfortable returning for my future services. More

by MARIEPABON70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 06, 2021

Toyota of Coconut Creek responded

'Friendly' and 'courteous' are two great things to hear about our team! We will let Jarret know that you enjoyed working with him. We look forward to helping you again next time! --The Al Hendrickson Toyota team

December 04, 2021

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This was my first time here, in which I had a 8:15 appointment to get my oil changed, and didn’t get to leave until 11. Very disappointed in that type of wait time, for a very simplistic service. More

by AMERICANSAVAGE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Dec 20, 2021

Toyota of Coconut Creek responded

It's disappointing to hear that we haven't made the best first impression. Allow me to assure you that providing our guests with efficient service is always a top priority. We will continue to make this a focus as we move forward, and we hope you'll allow us another chance in the future to provide you with better service. If you have any additional feedback, feel free to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 04, 2021

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Employee Rating

Al Anderson has a fast reliable Customer service team. They get you in and get you out with reliable service. thank you More

by MICHAEL D Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Chris Kulazidis

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Dec 06, 2021

Toyota of Coconut Creek responded

We're glad you can count on the Al Hendrickson Toyota team, Michael! Thank you for the outstanding review and for placing your trust in us - we'll be here when you need us next!

December 04, 2021

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Employee Rating

Very convenient to where I work. Staff friendly and helpful. Fixed right the first time. More

by Davek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 06, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

Dec 04, 2021

Davek responded

Very convenient to where I work. Staff friendly and helpful. Fixed right the first time.

December 03, 2021

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Employee Rating

Long wait for service. Apt was 11:15 am was promise to be done at 1:30pm so I waited check with them after 1:30pm didn't even start yet. They finish at 3:30pm. ENDED WAITING OVER 4 HOURS FOR SERVICE WASTED M More

by VIVIAN_SCHULMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Dec 20, 2021

Toyota of Coconut Creek responded

Vivian, I'm sorry to hear we let you down with the timing of your service. We never intend to keep our guests waiting, and we do our best to provide accurate quotes. It sounds as though some added communication would've been helpful in this situation, and I will share that with my team. If there is anything I can do to make this right for you, please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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