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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 88

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

May 28, 2022

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Employee Rating

Excelent service and the most professional and caring service team that I have met. Thank you guys More

by fabioarciero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Toyota of Coconut Creek responded

Thank you for the review. We are glad that the team was professional and wonderful to work with. See you again next time here at Al Hendrickson Toyota!

May 28, 2022

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The entire process was very seamless. Jarret and his personality was very upbeat and helpful. More

by MLIN0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 28, 2022

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Jerrett makes sure all bases are covered and is very efficient. The only issue is how long it takes and that is not his fault More

by LINDAMEYER1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Toyota of Coconut Creek responded

Thank you for the review. We are glad that you liked working with Jerrett. See you again next time here at Al Hendrickson Toyota!

May 26, 2022

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I have used Al Hendrickson’s service for a number of years. They are caring, dependable and keep my Avalon in top shape. Appreciate their courtesy and efficiency! More

by JAGOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

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May 26, 2022

Toyota of Coconut Creek responded

Thanks for always counting on Al Hendrickson Toyota to assist with your Toyota Avalon. We're always happy to help. Take care!

May 25, 2022

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Very expensive repair ($4299). I knew there was much to be done but I was surprised. More

by JSHARRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Toyota of Coconut Creek responded

Thank you for reaching out. We want our guests to feel confident in our service and I'm sorry the cost of your repairs came as a surprise. If you would like to discuss this further, I would be glad to take your call. Don't hesitate to get in touch. Norman Frantz - Service Manager - 954-545-6931

Jun 22, 2022

JSHARRIS2 responded

It’s now been a month and I have not yet received rewards coupon for that expensive repair. When will they come? They usually would have arrived.

May 25, 2022

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Jarret was very professional and kind. The wait was very long though 2 1/2 hours. More

by NILRA0920
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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May 31, 2022

Toyota of Coconut Creek responded

Thank you for the great review! While we are glad to hear that you had a successful experience working with Jarret, we apologize for your visit taking longer than anticipated. We strive to deliver efficient service, and we will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

May 24, 2022

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Good service they know what they doing now my car driving smoothly thank you guys More

by THELSONTELEMAQUE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 25, 2022

Toyota of Coconut Creek responded

We are thrilled that your vehicle was so well taken care of by our team! Thank you for choosing Al Hendrickson Toyota and for stopping by to review us. We hope to see you again down the road!

May 24, 2022

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Waiting time on services and recalls is always on time, staff shows full satisfactions to customers More

by ANTHONYLAWS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 24, 2022

Toyota of Coconut Creek responded

Hi Anthony - We really appreciate you sharing your positive feedback! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Drive safely until we see you again!

May 23, 2022

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Pleasant, professional and on time. They said it would take an hour and they were exactly right. More

by jbf1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte

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May 23, 2022

Toyota of Coconut Creek responded

We are thrilled that our team could deliver an efficient, top-notch experience for you! Thank you for taking your business to Al Hendrickson Toyota and for stopping by to share your feedback. We hope to welcome you back for your future service needs!

May 22, 2022

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Employee Rating

Over had two really good experiences at this dealership the first was when I purchased my car from Eric the sales manager, and the second was when I went to get my complimentary 5k mile service where I was More

by MATTS FERNANDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell , Dariel

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May 23, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Eric, Jarret, and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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