Jasmine Gutierez | Page 2

Was told to make an appointment for my extra key to get programmed. I was told it would be an hour long appointment. I had to take off work for the 3 pm appointment because the lady booking the appointment programmed. I was told it would be an hour long appointment. I had to take off work for the 3 pm appointment because the lady booking the appointment didn’t want to make an appointment after 2:30. After arguing with her she did push it to 3 pm. I still don’t understand that one because if it’s only an hour appointment, they could have scheduled it for 4 PM. Anyways, after I got there, I slept for over an hour just to be told that they needed a code from Kia and could not program my car key. This was after I had waited for six weeks for them to even get the key to me. After throwing a fit, the manager did finally make it to where they came to my town to pick up my car and program the key and return my car to me. I hope they have better service in the future!Strike out this time. More

by mdf1014 Verified Customer Verified Customer

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Service is always excellent Patrick was so thorough and Bree was so helpful and sweet! Looking forward to my next service appointment Bree was so helpful and sweet! Looking forward to my next service appointment More

by rosofi1104 Verified Customer Verified Customer

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Worse service we've EVER had! James in the service dept. was terrible! He would say we're getting our car a certain date then we wouldnt6hear from him. We don't live in Oklahoma s James in the service dept. was terrible! He would say we're getting our car a certain date then we wouldnt6hear from him. We don't live in Oklahoma so I pray we don't have to do business with them again. More

by CHIP.HANSON01 Verified Customer Verified Customer

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This dealership is amazing went above and beyond to help my husband and get a van that was affordable Derek was very responsive to all my questions Sam came to thank me for my business an I felt at home t my husband and get a van that was affordable Derek was very responsive to all my questions Sam came to thank me for my business an I felt at home the finance managers were just breathtaking when it came to being transparent so amazing Oshay took his time to explain truthfully what my payment was and what I was paying in total and made sure I understood the contract I was signing the finance manager that’s in the other office I think his name is chuck he heard me talking about my cats and came in introduced hisself and gave me some info on his cats and what he does to maintain all 12 of them at the end I recommend anyone looking for a truthful transparent dealership that takes care of you as well as making you feel at home you must go check out midtown Kia wonderful experience!!!! More

by Susie bradford Verified Customer Verified Customer

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Liked how easy it was to purchase the car. Anthony was very responsive and nice to deal with. Anthony was very responsive and nice to deal with. More

by rlaw11658 Verified Customer Verified Customer

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It was honestly extremely happy with the entire experience at Midtown Kia. I came in specifically because I had purchased a preowned Kia from another dealership, but discovered that there was a mai experience at Midtown Kia. I came in specifically because I had purchased a preowned Kia from another dealership, but discovered that there was a maintenance agreement on it from Midtown. I expected to have a hassle getting it transferred over to my name, but it was no problem at all, and everybody I encountered was incredibly kind and helpful. More

by mikehalc Verified Customer Verified Customer

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this service was quick and everyone was friendly. thank you for the service and attention thank you for the service and attention More

by lyah.barberan Verified Customer Verified Customer

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Called Kia helpline. Arranged to have car towed to midtown. Staff were friendly and made us feel comfortable. Arranged to have car towed to midtown. Staff were friendly and made us feel comfortable. More

by Stanley Riggs Verified Customer Verified Customer

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Midtown Kia is always busy but keeps everything and everyone moving pretty quickly. I like that this time we were offered a ride to and from the dealer ship that really helps a lot. everyone moving pretty quickly. I like that this time we were offered a ride to and from the dealer ship that really helps a lot. More

by Brian D Verified Customer Verified Customer

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The staff was quick to welcome me and start the services on my vehicle. The waiting area was clean and quiet. on my vehicle. The waiting area was clean and quiet. More

by robyn.walker25 Verified Customer Verified Customer

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