Jasmine Khan | Page 3

Excellent customer service the services are very good and reliable they let you know every step what’s going on and explain every detail of the service reliable they let you know every step what’s going on and explain every detail of the service More

by GOMEZGEORGEA Verified Customer Verified Customer

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Thank you, Jasmine! I really appreciate your excellent service. You got my VW in and out of the service department quickly, just as you promised. I really appreciate your excellent service. You got my VW in and out of the service department quickly, just as you promised. More

by sezwho Verified Customer Verified Customer

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Prompt and efficient service. Service rep went over all performed tasks and future service. Look forward to returning. Service rep went over all performed tasks and future service. Look forward to returning. More

by jonalaw Verified Customer Verified Customer

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I scheduled my appointment for an oil change and inspection. I was called and told there was a ck. Engine light so it wouldn't pass inspection. It would cost $250 to resolve. I told Jasmine there inspection. I was called and told there was a ck. Engine light so it wouldn't pass inspection. It would cost $250 to resolve. I told Jasmine there was no light on, when I dropped it off. She said she would leave inspecyion sticker on. Dropped car off @ 11am told I needed car back @ 3pm. Valet dropped me off at home 1mile away. Got a call car was ready At 3pm took 1hr and a half for valet to pick me up. Got car at 5pm late to my grandsons graduation . There was no ck engine light on. Called and spoke to Jammie in service explained the situation told me to bring in Mon @11am. PS Car passed inspection no ck engine light on.Hope VW is not scamming customers in believing ck engine lights on. When I p/u my car I spoke to Jasmine she said she didnt see light but Mechanic Mike told her it was on. I have had VW cars for 15 yrs. This was rhe worst experience I ever had More

by RNLADY188 Verified Customer Verified Customer

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Customer service and technicians are top-notch. Always happy,kind and patient. They always explain any and all work done in detail answers all questions very professional. Smithtown service depart Always happy,kind and patient. They always explain any and all work done in detail answers all questions very professional. Smithtown service department definitely played a role in be purchasing a car from them. More

by MVPAGLINO Verified Customer Verified Customer

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Great customer service. Car was serviced and completed as promised. I was contacted advised and updated by my service advisor and tech. Car was serviced and completed as promised. I was contacted advised and updated by my service advisor and tech. More

by Trublew Verified Customer Verified Customer

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Jasmine greeted me with such kindness and understanding it made me feel not only welcome.but confident in my decision to come to the dealership. it made me feel not only welcome.but confident in my decision to come to the dealership. More

by ACRISS28 Verified Customer Verified Customer

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Jasmine and the office manager have been amazing and I can’t thank them enough can’t thank them enough More

by Gsmokler10 Verified Customer Verified Customer

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Jasmine was super helpful and had my EV fixed within two days. Kept me up to date and was easy to reach. days. Kept me up to date and was easy to reach. More

by Hojobones Verified Customer Verified Customer

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The service team at Smithtown Volkswagen is second to none. Jasmin Khan answered every question I had a provided me information about my CPO Atlas that I wasn’t aware of. I truly appreciate everything sh none. Jasmin Khan answered every question I had a provided me information about my CPO Atlas that I wasn’t aware of. I truly appreciate everything she has done for me not only with this visit but each and every interaction I’ve had with her over the years. She is the main reason why I drive over an hour to not only buy Volkswagen vehicles but to have both my cars serviced xx Smithtown VW. Great job! More

by JENKINS.PATRICK Verified Customer Verified Customer

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