Jamie Euceda

Excellent service experience. Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks More

by FOXMONICAFOX Verified Customer Verified Customer

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My service experience reminded me of the experience I used to get from the Saturn Service Department. Friendly, cordial, efficient. used to get from the Saturn Service Department. Friendly, cordial, efficient. More

by RICHARDKLEMM Verified Customer Verified Customer

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This was my first service on my GLI - everyone was very polite and accommodating - plus I was able to wait while the service was performed - A very seamless visit polite and accommodating - plus I was able to wait while the service was performed - A very seamless visit More

by JJCONIGLIO Verified Customer Verified Customer

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Excellent customer service the services are very good and reliable they let you know every step what’s going on and explain every detail of the service reliable they let you know every step what’s going on and explain every detail of the service More

by GOMEZGEORGEA Verified Customer Verified Customer

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Terrible experience. I brought my car in specifically to confirm my warranty coverage before scheduling service. The dealership checked their system, called for approval, I brought my car in specifically to confirm my warranty coverage before scheduling service. The dealership checked their system, called for approval, and walked me through setting up the appointment. After I dropped the car off, they suddenly claimed I wasn’t covered and tried to sell me to fix it on a warranty that I already have. I called the warranty company myself and confirmed that I am covered, but Steve refused to acknowledge it. Completely unprofessional and dishonest. They’ve lost my business, and I’ll be warning everyone I know to avoid this dealership. More

by JON8412S Verified Customer Verified Customer

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Jamie, Philip, and Justin take great care of their customers and the cars. They are very professional and personable- I have only great experiences when coming here! I would highly recommend this VW d customers and the cars. They are very professional and personable- I have only great experiences when coming here! I would highly recommend this VW dealership and I wouldn’t trust my car anywhere else!! Thank you guys More

by TRACWUR21 Verified Customer Verified Customer

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I scheduled my appointment for an oil change and inspection. I was called and told there was a ck. Engine light so it wouldn't pass inspection. It would cost $250 to resolve. I told Jasmine there inspection. I was called and told there was a ck. Engine light so it wouldn't pass inspection. It would cost $250 to resolve. I told Jasmine there was no light on, when I dropped it off. She said she would leave inspecyion sticker on. Dropped car off @ 11am told I needed car back @ 3pm. Valet dropped me off at home 1mile away. Got a call car was ready At 3pm took 1hr and a half for valet to pick me up. Got car at 5pm late to my grandsons graduation . There was no ck engine light on. Called and spoke to Jammie in service explained the situation told me to bring in Mon @11am. PS Car passed inspection no ck engine light on.Hope VW is not scamming customers in believing ck engine lights on. When I p/u my car I spoke to Jasmine she said she didnt see light but Mechanic Mike told her it was on. I have had VW cars for 15 yrs. This was rhe worst experience I ever had More

by RNLADY188 Verified Customer Verified Customer

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Great customer service. Car was serviced and completed as promised. I was contacted advised and updated by my service advisor and tech. Car was serviced and completed as promised. I was contacted advised and updated by my service advisor and tech. More

by Trublew Verified Customer Verified Customer

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Great service experience! . Jamie kept me informed throughout the service process. Professional, informative, and friendly. . Jamie kept me informed throughout the service process. Professional, informative, and friendly. More

by rpichtech Verified Customer Verified Customer

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Everyone was professions and courteous and vehicle was done in an appropriate amount of time. done in an appropriate amount of time. More

by jgyankee0437 Verified Customer Verified Customer

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