Jamie Euceda

They are very friendly and helpful and solved all of my problems I was having. problems I was having. More

by sharif.natalie Verified Customer Verified Customer

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The service agent, Matt, was in touch with me throughout the day. He was friendly and courteous, they were able to have my car ready for me by the end of the day, which was very appreciated the day. He was friendly and courteous, they were able to have my car ready for me by the end of the day, which was very appreciated More

by pianomom0 Verified Customer Verified Customer

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Service has always been great and smooth. Everyone there is professional and polite. Can’t say the same for sales or marketing (bdc) Everyone there is professional and polite. Can’t say the same for sales or marketing (bdc) More

by Ian Bernes Verified Customer Verified Customer

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Everyone I've spoken to at Smithtown VW has always been super nice and helpful. super nice and helpful. More

by NCAVALIERE7 Verified Customer Verified Customer

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Jasmin Khan & all her staff members were amazing to me. Smithtown dealership service department staff members were ALL amazing to me. Great service, very friendly & detailed in notifying me on the issues Smithtown dealership service department staff members were ALL amazing to me. Great service, very friendly & detailed in notifying me on the issues my car was having. More

by Jasmin Verified Customer Verified Customer

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My daughter's car broke down, and she needed a flatbed tow to the dealership for service. I worked with Jamie, Jasmine, & John. All very helpful. Kept me informed throughout the process and were very u tow to the dealership for service. I worked with Jamie, Jasmine, & John. All very helpful. Kept me informed throughout the process and were very understanding of the situation. They fixed the problem and got my daughter's car back ASAP. Much appreciated! Thank you! Give Jasmine a raise! More

by Stevenmc1 Verified Customer Verified Customer

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Kind and effective services. Patient and skillful, trustable and responsive, satisfied with all of his services. Patient and skillful, trustable and responsive, satisfied with all of his services. More

by JERRY_CHIU360 Verified Customer Verified Customer

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I believe that Jamie Euceda is doing the best he can when it comes to helping the customer. But there is something that is preventing 5-star service. I brought in my car for a bent rim. They did not it comes to helping the customer. But there is something that is preventing 5-star service. I brought in my car for a bent rim. They did not replace the rim, but rather sent it out to be restored. The person who restored it did not perfectly fix the wheel. It was very very bent still, and as such, I wore out the tire unevenly. I brought the car to Huntington VW, and they immediately diagnosed the problem to uneven tire wear and a bent rim. They also said I needed an alignment, which I already had done with Smithtown. So bottom line, I paid for a tire replacement, and wheel "repair" as well as an alignment, and got huge drive noise attributed to massive uneven wear. I wasted a whole business day taking it to another dealership to get a 2nd opinion, because Smithtown basically put up their hands and could not fix the problem. They were kind enough to provide me with a loaner car while they were figuring it out, which is why I credit Jamie for customer service... but the technicians are not fixing the problem. And I paid in good faith for an alignment that is literally good for nothing. Also, before this all began, I burned an ENTIRE weekend because the outsourced tire repair guy didn't deliver my wheel back, and I sat in the waiting room from open to close on a Saturday. Sorry Smithtown, I spent loads of money at this dealership on repairs, maintenance, and I bought a vehicle here... but I will sadly not be returning. More

by MARK CRUZ Verified Customer Verified Customer

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They haven't dealt with my 2025 Tiguan. I'm still waiting for parts. The car is making a lot of noises. I'm still waiting for parts. The car is making a lot of noises. More

by gokhan6554082 Verified Customer Verified Customer

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Excellent service experience. Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks More

by FOXMONICAFOX Verified Customer Verified Customer

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