Jasmine Khan

Excellent service experience. Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks More

by FOXMONICAFOX Verified Customer Verified Customer

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Very accommodating and kept me in the loop the entire service visit. Quick service. I will go back. service visit. Quick service. I will go back. More

by John H Verified Customer Verified Customer

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Smithtown VW was very easy to Work with, serviced my vehicle and had it back to me In a timely manner. vehicle and had it back to me In a timely manner. More

by gpmcgovern9 Verified Customer Verified Customer

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Excellent customer service the services are very good and reliable they let you know every step what’s going on and explain every detail of the service reliable they let you know every step what’s going on and explain every detail of the service More

by GOMEZGEORGEA Verified Customer Verified Customer

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Thank you, Jasmine! I really appreciate your excellent service. You got my VW in and out of the service department quickly, just as you promised. I really appreciate your excellent service. You got my VW in and out of the service department quickly, just as you promised. More

by sezwho Verified Customer Verified Customer

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Prompt and efficient service. Service rep went over all performed tasks and future service. Look forward to returning. Service rep went over all performed tasks and future service. Look forward to returning. More

by jonalaw Verified Customer Verified Customer

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I scheduled my appointment for an oil change and inspection. I was called and told there was a ck. Engine light so it wouldn't pass inspection. It would cost $250 to resolve. I told Jasmine there inspection. I was called and told there was a ck. Engine light so it wouldn't pass inspection. It would cost $250 to resolve. I told Jasmine there was no light on, when I dropped it off. She said she would leave inspecyion sticker on. Dropped car off @ 11am told I needed car back @ 3pm. Valet dropped me off at home 1mile away. Got a call car was ready At 3pm took 1hr and a half for valet to pick me up. Got car at 5pm late to my grandsons graduation . There was no ck engine light on. Called and spoke to Jammie in service explained the situation told me to bring in Mon @11am. PS Car passed inspection no ck engine light on.Hope VW is not scamming customers in believing ck engine lights on. When I p/u my car I spoke to Jasmine she said she didnt see light but Mechanic Mike told her it was on. I have had VW cars for 15 yrs. This was rhe worst experience I ever had More

by RNLADY188 Verified Customer Verified Customer

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Customer service and technicians are top-notch. Always happy,kind and patient. They always explain any and all work done in detail answers all questions very professional. Smithtown service depart Always happy,kind and patient. They always explain any and all work done in detail answers all questions very professional. Smithtown service department definitely played a role in be purchasing a car from them. More

by MVPAGLINO Verified Customer Verified Customer

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Great customer service. Car was serviced and completed as promised. I was contacted advised and updated by my service advisor and tech. Car was serviced and completed as promised. I was contacted advised and updated by my service advisor and tech. More

by Trublew Verified Customer Verified Customer

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Jasmine greeted me with such kindness and understanding it made me feel not only welcome.but confident in my decision to come to the dealership. it made me feel not only welcome.but confident in my decision to come to the dealership. More

by ACRISS28 Verified Customer Verified Customer

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