Jason Aufiero | Page 3

worst experience I've had as a customer at any where This place is horrible. Probably the worst experience I've ever had somewhere as a customer. Everyone there and the entire experience was extremely u This place is horrible. Probably the worst experience I've ever had somewhere as a customer. Everyone there and the entire experience was extremely unprofessional, disorganized, unwelcoming, frustrating and rude. I got the truck I wanted and somehow regretted it every time I have had to deal with this place. The sales people where somewhat nice, I dealt with Majed who was nice, but very frustrating and not willing to help much at all. I also dealt with Denny when Majed was unavailable who was the only person I have dealt with with decent customer service. The finance manager, Mehman, had the some of the worst customer service I've seen in any field, he was extremely unwelcoming and every time I dealt with him was rude, clueless, and just wanted to rush me out the door so he could go home. Its been one inconvenience and miscommunication after the next and I would never recommend this place to anyone. Even as a last resort it is not worth it. Don't go here. Still having issues and dreading having to even call let alone go there. More

by NATHANGRISWOLD01 Verified Customer Verified Customer

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Great Experience I liked that I was given an good price through email and a fair price for my trade in without haggling. Majed was great and never pushy. I liked that I was given an good price through email and a fair price for my trade in without haggling. Majed was great and never pushy. More

by ghac Verified Customer Verified Customer

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My car has been well maintained ever since I got it from this dealership, Good job well done. Now I am looking forward to getting highlander 2020. this dealership, Good job well done. Now I am looking forward to getting highlander 2020. More

by Vale Verified Customer Verified Customer

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Great experience with a great salesman!Have returned to Great experience with a great salesman! Have returned to work with Amir many times now and I have never been disappointed! I love my new 2020 Rav 4 Great experience with a great salesman! Have returned to work with Amir many times now and I have never been disappointed! I love my new 2020 Rav 4 Everything about it is perfect! Thank you More

by Lois Verified Customer Verified Customer

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This was a great experience! Easy process! No pressure! My car was immaculate and ready when I arrived. Jason was great to work with. I would purchase with You again. My car was immaculate and ready when I arrived. Jason was great to work with. I would purchase with You again. More

by JACKIEVANARIA Verified Customer Verified Customer

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Majed was professional and helpful. He made the purchase of our new Toyota and trade in seamless. He was especially helpful teaching me about the features of my hybrid. of our new Toyota and trade in seamless. He was especially helpful teaching me about the features of my hybrid. More

by Maisie Verified Customer Verified Customer

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It was great. Customer service was great.I like the way they threat me.That one of the best dealer to refer someone who looking for a car. Customer service was great.I like the way they threat me.That one of the best dealer to refer someone who looking for a car. More

by wislyeliassaint771 Verified Customer Verified Customer

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I was wowed From the sales to finance and managers!! My experience was absolutely wonderful. John the sales representative demonstrated genuine care, very attenti From the sales to finance and managers!! My experience was absolutely wonderful. John the sales representative demonstrated genuine care, very attentive to details, went above and beyond to explain me all the functions in the car. Miss Silva was engaging and informative, she exceeded my expectations. The managers were excellent as well!!!! To Jason the GM: I definitely had a red carpet treatment, I will definitely recommend Boch Toyota to my family and friends. More

by DIANDRAR Verified Customer Verified Customer

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Suck service. No client satisfaction. I did purchase my vehicle in October 2018 , that was on a Saturday, on following Monday night I picked up the vehicle and I noticed that was a lot of I did purchase my vehicle in October 2018 , that was on a Saturday, on following Monday night I picked up the vehicle and I noticed that was a lot of water in the entire carpet , I told the salesman and he said was a shampoo in carpet and leave the Heat on that will solve the problem. Was raining all week return the vehicle and was a leak found and dealer said was fixed. Being dealing with this problem all year round, came back with same issue and got told not warranty and it my problem not theirs. GOOD luck with that. More

by RODOLFOMOTA54 Verified Customer Verified Customer

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Unacceptable and Unreliable This dealership did not keep its word from the very beginning. We were promised to receive our buyout from lease within 10 business days. It took 25 d This dealership did not keep its word from the very beginning. We were promised to receive our buyout from lease within 10 business days. It took 25 days! After 10 business days I left 3 voicemails over 2 days, received a voicemail on 3rd day stating the dealership “expected the title any minute.” After answering my 4th call the finance manager said the title hadn’t arrived that day. Two days later, after making numerous calls to the dealership, I found out my signed documents had just been faxed 2 days prior...on the 12th business dAy when the finance manager informed me it would arrive “any minute.” Finally I reached the general manager, GM, who apologized but then made excuses about his dealership’s computers not communicating with Toyota Financial Services’ computers, to which I replied, “Not My Problem!” This was a Thursday and I FINALLY got my purchased car 8 days later. More

by SD Verified Customer Verified Customer

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