Jason Aufiero | Page 4

Nice car Loved everything except my car wa not detailed well there were stains in the roof on the driver side which they did not clean after we were promised i Loved everything except my car wa not detailed well there were stains in the roof on the driver side which they did not clean after we were promised it will be cleaned.saw it in the morning at home.When car was picked up it was late so we did not see it. More

by Lovely Verified Customer Verified Customer

Report | Print

Rob took great care of us and made our visit a pleasure This is the 3rd time we lease a vehicle from Boch and have dealt with Rob Bardwell the last two times. He is very professional and personable. This is the 3rd time we lease a vehicle from Boch and have dealt with Rob Bardwell the last two times. He is very professional and personable. More

by BobW Verified Customer Verified Customer

Report | Print

Excellent I love going to this dealership location . The costumer Service is excellent , they alway take care of costumers . And the process to get my new SUV w I love going to this dealership location . The costumer Service is excellent , they alway take care of costumers . And the process to get my new SUV was fast . More

by Angela0810 Verified Customer Verified Customer

Report | Print

Boch Toyota Boch Toyota is an excellent location to purchase a vehicle from. This was my third. The entire pur- chase was easy as 1-2-3! All the people i Boch Toyota is an excellent location to purchase a vehicle from. This was my third. The entire pur- chase was easy as 1-2-3! All the people i interacted with knowledgeable and made the process a de- light. More

by MARCODEBE Verified Customer Verified Customer

Report | Print

Tyler was a good help Bought my corolla off my little cousin he was very attentive to my needs and needed little guidance he's a natural salesman would buy here again. Bought my corolla off my little cousin he was very attentive to my needs and needed little guidance he's a natural salesman would buy here again. More

Report | Print

Matt Crane is the Best Very helpful and thorough in helping me between understand my vehicle issue. I was very concerned with a electronic issue and it was resolved in one v Very helpful and thorough in helping me between understand my vehicle issue. I was very concerned with a electronic issue and it was resolved in one visit. More

by SNOU Verified Customer Verified Customer

Report | Print

Boch Toyota Where to start? 1) Put down a cash deposit after I was told I could finance the rest only to be told by the finance department I’d only get a loan if Where to start? 1) Put down a cash deposit after I was told I could finance the rest only to be told by the finance department I’d only get a loan if I financed more. Disappointing but ok. They said I’d get my cash difference back that day. Then they said they’d give me a check that day. Then I was told they’d mail me check -for cash I had handed them 1 hour before. I spoke to the general manger (Jason) whose response was a rather arrogant “that’s what we do here.” Well, that’s not ok. I received an email a few hours later apologizing for the mixup and promising to “send a guy out Tuesday with the cash” (this was Labor Day Saturday) 2) Tuesday came and they called me 2x at work. I returned the calls-3x-and either spoke to someone at the dealership or left voicemail. At 5pm I get an email blaming me for not answering my phone and saying they can’t give me the cash that day. Great. 3) Wednesday: told the dealership I’d be home at 2:30 for the cash. At 2 I get a call that they are outside my house and asking where I am. I call back and explain I said 2:30. 4) Car needed to be oxidized and wasn’t ready until Friday. When I get there to pick it up, I learn they’ve put a new battery in and couldn’t do the inspection. I need to get the inspection done myself and they’ll “Venmo the cost.” Not ideal, but ok-a phone call before would have been great. When I’m ready to leave, they hand me 1-ONE-key. I ask where the other key is and I get a vague “that’s all that was turned in with the car” but the key guy will be in Tuesday and it will cost $100. Seriously? After a$10,000 sale, I never thought to ask if I’d be getting two keys. Come on guys. Cons: general manager’s reaction to the money thing; not getting my cash; the missing key; the fraternity-like attitude of staff (ladies be warned: the bro-culture is alive and well here) Pros: Gregg was great and the finance department seemed much more competent then the rest of the staff. More

by deborah.smith.79827 Verified Customer Verified Customer

Report | Print

Sales Easy to work with.no pressure sales. Worked with what I wanted.Salesman took time to explain all the special features and answered all questions Easy to work with.no pressure sales. Worked with what I wanted.Salesman took time to explain all the special features and answered all questions More

by CYCLE339 Verified Customer Verified Customer

Report | Print

Great experience and very easy process! I had an very easy time leasing a new Rav 4. I felt that all my questions were answered and I was given relevant information. I am glad that I rejoine I had an very easy time leasing a new Rav 4. I felt that all my questions were answered and I was given relevant information. I am glad that I rejoined the Toyota family and I might be back for life! More

by JOHNRJLEE59 Verified Customer Verified Customer

Report | Print

Smooth and easy services Hola! My name is Melissa and I wanted to express my appreciation by Thanking Joseph Baribeault for his awesome and forever young and happy soul. He ma Hola! My name is Melissa and I wanted to express my appreciation by Thanking Joseph Baribeault for his awesome and forever young and happy soul. He made my car shopping much easier than I thought it would be. My husband and I got to learn a little about him as he took my husband and I for a ride he also took the time and tried very hard to find a silver Highlander wish was my preference. Of course I settled with the black one instead since the silver was not available. he continued providing us with detail information about our new vehicle. His feedback worked wonders got me to settle even more with the vehicle and gain my trust. I can’t go without mentioning the whole personal there at Boch Toyota everyone was so friendly. It seemed that everyone gets along and work well together in such way that the customers like us are happy and comfortable with what we are getting. Thank You all kindly. Melissa & Eddie More

Report | Print