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Jason Bolen

Overview Reviews (194) Inventory (459)

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Jason Bolen

Jason Bolen | Page 18

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5

194 Reviews

Overview Reviews (194) Inventory (459)

4.5

194 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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194 Reviews of Jason Bolen

March 29, 2026

Dealership Rating

Employee Rating

Excellent service visit. My appointment was confirmed. Choices were discussed. My choice was accepted. Pricing was appropriate and was paid. My appointment was confirmed. Choices were discussed. My choice was accepted. Pricing was appropriate and was paid. More

by David

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 31, 2026 -

Oxmoor Ford responded

Thank you for the great feedback, David! We’re glad your visit was smooth, your options were clearly explained, and everything met your expectations. We appreciate your support!

March 29, 2026

Dealership Rating

Employee Rating

Easy to work with, polite and effective. Answers questions intelligently and gets the job done as promised. Answers questions intelligently and gets the job done as promised. More

by Casa9109

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darren in service

Mar 31, 2026 -

Oxmoor Ford responded

Thank you for the great feedback! We’re glad you had an easy, effective experience and that all your questions were answered. We appreciate your support!

March 28, 2026

Dealership Rating

Employee Rating

Outstanding service! ! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs ! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs More

by Ash.austin1987

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Bock, Tim Robinson, John Safi, Steve Whittaker, George Oakes, Kenneth Coulson

Mar 31, 2026 -

Oxmoor Ford responded

Thank you for the amazing feedback! We’re thrilled to hear Dontae provided outstanding service. We appreciate your recommendation and your support!

March 22, 2026

Dealership Rating

Employee Rating

Good service good mechanics on time and would recommend them. Will definitely go back to them. them. Will definitely go back to them. More

by S.WDELPH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 23, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We’re so glad our team went above and beyond to help you find the perfect car within your budget. We truly appreciate your trust and look forward to serving you again in the future!

March 19, 2026

Dealership Rating

Employee Rating

Brandon kept me up to date on the progress of the repairs. Everything was great. repairs. Everything was great. More

by jshertel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

Mar 22, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad Brandon kept you informed and that everything went smoothly. We truly appreciate your support!

March 14, 2026

Dealership Rating

Employee Rating

Very pleased with the work on my warranty issue. Thanks very much. I will return and recommend in the future. Thanks very much. I will return and recommend in the future. More

by tstreet

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 18, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad to hear your warranty issue was resolved and that you were pleased with the work. We truly appreciate your support and recommendation!

March 14, 2026

Dealership Rating

Employee Rating

At their very best, The Service department was inconsiderate… at the worst they; and to be specific, Dontae smith was downright unwilling to provide work on a scheduled recall appointment. inconsiderate… at the worst they; and to be specific, Dontae smith was downright unwilling to provide work on a scheduled recall appointment. More

by Omar RD

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dontae Smith

Mar 18, 2026 -

Oxmoor Ford responded

We’re sorry to hear about your experience, Omar. This is not the level of service we strive to provide. Please contact us directly so we can review your concerns and address the situation. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

March 12, 2026

Dealership Rating

Employee Rating

I use Oxmoor service for convenience but continue to comeback because I know it’s right in a timely manner. comeback because I know it’s right in a timely manner. More

by ERICJLYLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 18, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad you continue to choose us and that our team provides timely, reliable service. We truly appreciate your support!

March 11, 2026

Dealership Rating

Employee Rating

Scheduled service for Saturday morning. Car sat there for 4 days without being worked on. Car sat there for 4 days without being worked on. More

by mgoerss

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Mar 13, 2026 -

Oxmoor Ford responded

We're sorry to hear about your experience and the delay with your service appointment. This is not the level of timeliness we strive to provide. Please contact us directly so we can review your visit and address your concerns. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

March 10, 2026

Dealership Rating

Employee Rating

Very attentive, caring ,explaining all issues, possible solutions and calling back with updates and next steps. solutions and calling back with updates and next steps. More

by ahg0129

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 13, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad our team kept you informed and took the time to explain everything clearly. We truly appreciate your support!

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