Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 3

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
194 Reviews
4.5

194 Reviews

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194 Reviews of Jason Bolen

September 25, 2026

Dealership Rating
Employee Rating

Simple oil change took 2. 5 hours with an appointment! Ridiculous, especially considering they said it would only be an hour max when I checked in. More

by scottandali.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daron

Sep 28, 2026

Oxmoor Ford responded

We apologize for the extended wait and for not meeting the time estimate provided at check-in. We understand your frustration, especially since you had an appointment. We appreciate your feedback and will share your concerns with our service team.

September 23, 2026

Dealership Rating
Employee Rating

Truck was towed in and sat in the parking lot for a week. Talked to service manager Jason who said that he would bring it in. Several days later, Oxmoor could not get approval for warranty work. Oxmoor fixed More

by Mbcraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Oxmoor Ford responded

Thank you for your feedback! We appreciate your patience and are glad Jason and our service team were able to get your truck repaired. We truly appreciate your business!

September 23, 2026

Dealership Rating
Employee Rating

Good timely professional service. Service was high quality. Notice of vehicle required service was accurate and quick. More

by Gswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Coulson

Sep 28, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided timely, professional, and high-quality service. We truly appreciate your business!

September 23, 2026

Dealership Rating
Employee Rating

Good job good job, good job, good job, good job, good job, good job, good job More

by danielhenley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad you had a positive experience with our team. We truly appreciate your business!

September 23, 2026

Dealership Rating
Employee Rating

Tire replacement was prompt and affordable without any unnecessary work that was not indicated. An overall check on the vehicle was also performed at no charge. More

by atblanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided prompt, affordable, and straightforward service. We truly appreciate your business!

September 21, 2026

Dealership Rating
Employee Rating

Easy scheduling. Good rental car set up. Good updates on progress. Easy pick up and check out. More

by Jandmsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad the entire process was easy and you were kept updated along the way. We truly appreciate your business!

September 19, 2026

Dealership Rating
Employee Rating

They always take care of all my needs. Very helpful and finding the right vehicle for me More

by martyjefferson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team always takes great care of you and helps you find the right vehicle. We truly appreciate your continued business!

September 19, 2026

Dealership Rating
Employee Rating

All good thanks thay are taking care and keeping happening nice job nice work nice smile nice service thanks More

by gopal.sunchori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team took great care of you and provided friendly service. We truly appreciate your business!

September 19, 2026

Dealership Rating
Employee Rating

Quick and easy. Polite and very good guys at the counter. Always get my work done here. More

by Triley1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team continues to provide quick, easy, and friendly service. We truly appreciate your continued trust and business!

September 18, 2026

Dealership Rating
Employee Rating

I was very impressed with Ashley and the service team at oxmoor ford , thanks for the great job ! More

by Clarkcrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley in the service dept

Sep 21, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad Ashley and the Oxmoor Ford service team took great care of you. We truly appreciate your business!

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