Jason Brinks

4-11-24: Had 4 new tires installed on my 2022 Equinox. Picked up during my lunch break. After work, car had low back right tire. Brought back to dealership for inspection, they added air. Warning light ap Picked up during my lunch break. After work, car had low back right tire. Brought back to dealership for inspection, they added air. Warning light appeared after driving 15 miles, with 20 to get home. Arrived home with 8 pounds of pressure in back right tire. Called MM service dept.-they asked me to have a local service station inspect problem and they would pay for it. I added 25 pounds of air at home. Arrived at service station 3 miles away. Upon inspection, service man tested back right tire: 8 pounds of air and loose stem valve. He replaced stem valve and added air to tire. 4-15-24: Returned to Mankato Motors to have lug nuts retorqued as requested by service. Gave them receipt to have stem valve fixed and explained again what occurred on 4-11-24. Service rep said they would give me credit on my account, but I asked for a check, not sure if I would return. Service torqued lug nuts and rep returned and said my next oil change would be free of charge. I am disappointed that service didn't do a more thorough inspection of low air pressure when I returned to point out the issue. They didn't spend much time looking at it, just quickly added air and sent me on my way. Thankfully I made it home, but it could have ended very differently. More

by CSTIEN Verified Customer Verified Customer

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The staff was very friendly. Listened to my concern and checked that which was of concern. On returning to pick up the vehicle, they were very willing to share what was checked a Listened to my concern and checked that which was of concern. On returning to pick up the vehicle, they were very willing to share what was checked and taken care of. Good people to deal with! More

by KKOESTLER Verified Customer Verified Customer

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too expensive compared to other close dealerships! charged $50 labor and only took max 20 minutes charged $50 labor and only took max 20 minutes More

by WEM1 Verified Customer Verified Customer

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Excellent! !!! your staff went out of his way to make sure that I was in there and out and all done within 15 minutes. !!! your staff went out of his way to make sure that I was in there and out and all done within 15 minutes. More

by TOVERN Verified Customer Verified Customer

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Quick, easy, and professional from the person who took your keys to the guy you paid, your keys to the guy you paid, More

by Palmervich Verified Customer Verified Customer

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I have always had Mankato Motor Co. Fix my vehicles and do all my oil changes Fix my vehicles and do all my oil changes More

by BRISTAU2002 Verified Customer Verified Customer

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We are very happy with how we have been taken care of at Mankato Motors. The entire process from start to finish goes smoothly with no surprises. Mankato Motors. The entire process from start to finish goes smoothly with no surprises. More

by cemetery_guy Verified Customer Verified Customer

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Service was excellent and staff was very helpful in locating my password in order to avail myself of the discount. locating my password in order to avail myself of the discount. More

by GENEBR2 Verified Customer Verified Customer

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I have always been pleased with the way the team has handled my concerns and needs handled my concerns and needs More

by MASHAIN Verified Customer Verified Customer

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We’ve been buying and having vehicles serviced here for over twenty years. Top notch sales and service keep us coming back! over twenty years. Top notch sales and service keep us coming back! More

by cemetery_guy Verified Customer Verified Customer

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