Jason Brown | Page 14

Unprofessional and rude Very ignorant unprofessional group at your dealership. Would not recommend. First salesman Marc refused to try to negotiate a price and ran and got a Very ignorant unprofessional group at your dealership. Would not recommend. First salesman Marc refused to try to negotiate a price and ran and got a sales manager. He stated what are we going to do go back and forth here. I believe that is called negotiating and a salesman should understand that. I removed my self from the office until he was replaced. The purchase price was decided and Jason in finance came up with a wrong sales price, which was more, and also had to assisted by a manager to figure it out on his system. I thought I was on a hidden camera show it was so bad. I work as a registered nurse in a inner city hospital and if I acted as your staff did I certainly would not have a job. More

by A-STALT Verified Customer Verified Customer

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Great Experience We recently purchased a 2018 Highlander and we had a great experience overall. The staff at Faulkner Toyota is very professional and friendly and wil We recently purchased a 2018 Highlander and we had a great experience overall. The staff at Faulkner Toyota is very professional and friendly and willing to explain anything you are not sure of and will happily answer any questions you may have. It was a very pleasant experience and I would highly recommend them if you are in search of a new car. More

by DAK3462 Verified Customer Verified Customer

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Amazing service Smitty had such a wonderful demeanor and was very helpful. He helped me find exactly what I was looking for. He answered all my questions, and I love Smitty had such a wonderful demeanor and was very helpful. He helped me find exactly what I was looking for. He answered all my questions, and I love that I found a car that fits what I need plus had an enjoyable experience. Super impressed and highly recommend. More

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Life is easy at Faulkner Toyota The team is friendly and helpful. I felt I got a fair deal. When I went back the next day, my salesmen spent time answering questions about my car. Th The team is friendly and helpful. I felt I got a fair deal. When I went back the next day, my salesmen spent time answering questions about my car. Then he ran it through the car wash again for me. I feel like I matter! More

by DPANZERA Verified Customer Verified Customer

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perfect I have the best experience. Mike was very professional. I would recommend this sales person to my friend. It was a pleasure to be there. I have the best experience. Mike was very professional. I would recommend this sales person to my friend. It was a pleasure to be there. More

by IRASICHKA Verified Customer Verified Customer

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Great people great dealership great deal. Everyone from from salesman Fitz, too sales manager Mike and Boll in finance and title were great to work with. Would highly recommend FaulknerToyot Everyone from from salesman Fitz, too sales manager Mike and Boll in finance and title were great to work with. Would highly recommend FaulknerToyota More

by ABEL1S Verified Customer Verified Customer

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Overall pleasant shopping experience! After visiting with several other dealerships, some of which were only interested in trying to sell me something off the lot, others simply not compet After visiting with several other dealerships, some of which were only interested in trying to sell me something off the lot, others simply not competitive I worked with Phil Gersh. Our simple no nonsense approach with one another ultimately turned into a great deal for both Phil and myself ( and my wife) This is a win,win for everybody!!! More

by Teeshirtfrankie Verified Customer Verified Customer

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Great car buying experience! This September my wife and I purchased a new Rav4 from Faulkner. The whole experience was very low pressure and the pricing was very fair. Zachary Bi This September my wife and I purchased a new Rav4 from Faulkner. The whole experience was very low pressure and the pricing was very fair. Zachary Biello was an extremely helpful and knowledgeable salesperson, making the whole process painless. I would certainly recommend both Zach and Faulkner to anyone looking to purchase a Toyota! More

by DKDREXEL82 Verified Customer Verified Customer

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Salesman was great Most of the experience was great. People there very nice and helpful. My only regret was no attempt from anyone to make purchase price a little closer Most of the experience was great. People there very nice and helpful. My only regret was no attempt from anyone to make purchase price a little closer to my budget. I also felt like I was coerced to take the warranty, which I really didn’t want. But it’s a quality car, and I could have walked away but I didn’t. I will tell my friends to go to Faulkner but be prepared to haggle. More

by LIGHTHOUSE73K Verified Customer Verified Customer

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Customer service is great! I like the salesman and customer service !!! Personable, trust worthy and understanding!!! I would recommend and come back to buy another car. Great t I like the salesman and customer service !!! Personable, trust worthy and understanding!!! I would recommend and come back to buy another car. Great to deal with!!! More

by MUSICFREAKJJR Verified Customer Verified Customer

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