Jason Brown | Page 13

Easy purchase The deal was made very quickly. The car was delivered on time and spotless. Great car buying experience. Alan is the ultimate professional salesperson The deal was made very quickly. The car was delivered on time and spotless. Great car buying experience. Alan is the ultimate professional salesperson. Jason was great in the finance department More

by JAYSEJJ157 Verified Customer Verified Customer

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good experience as always a faulkner. Very low keyed sales experience,no pressure and very professional salesman. Over the years have purchased 2 Oldsmobile’s, four saturns and now two To Very low keyed sales experience,no pressure and very professional salesman. Over the years have purchased 2 Oldsmobile’s, four saturns and now two Toyota’s from Faulkner. Would not go anywhere else. More

by JAKE2011SB Verified Customer Verified Customer

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Great from hello to good bye and have a wonderful day Multiple trips to dealership awesome service experience Joann is absolutely the best ever 5 stars for her great spirit of service. Thanks again Faulkn Multiple trips to dealership awesome service experience Joann is absolutely the best ever 5 stars for her great spirit of service. Thanks again Faulknertoyota you do us right More

by FITZSELLSYOTAS Verified Customer Verified Customer

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Wonderful Experience Patty and David were very knowledgeable and friendly. They made us feel welcome and were quick and efficient. They were also very patient and understa Patty and David were very knowledgeable and friendly. They made us feel welcome and were quick and efficient. They were also very patient and understanding with our 4 young children. We are happy that this is the dealership we purchased our first car in PA from. We will continue to use Faulkner's. Jason was also very knowledgeable and kind. We are very happy with our decision. More

by SPCBOUCHERWIFE Verified Customer Verified Customer

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Got fair deal on vehical, but I feel taken advantage of This was my first time buying a vehicle. Because of this fact I brought my uncle with me to help consult me throughout the process. I made this clear This was my first time buying a vehicle. Because of this fact I brought my uncle with me to help consult me throughout the process. I made this clear to my sales rep. All was fine until it came time to sign the paperwork. I was outside cleaning out my old vehicle when my sales rep came out and hurried me into the financiers office. Without having time to talk with my uncle, I began signing paperwork, most of which I did not fully understand. I was coaxed into buying add-ons that in hindsight I did not want. In particular the powertrain warranty. After all was said and done I was driving home with my uncle when he asked if I bought the warranty. He said while I was outside, the sales rep ask him to convince me to buy the warranty, his response "no". At this moment is when the sales rep came out and hurried me into sign the papers. From my perspective the sales rep was purposely keeping me and my uncle separated so I would buy the warranty (an extra $1300+). I do not consider this good or honest business. More

by Qmf Verified Customer Verified Customer

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Brand new beauty of a RAV4! If I’m being honest, I didn’t have much interest in the RAV4 prior to going out and looking at cars. I test drove it on a whim, and now I’m obsessed w If I’m being honest, I didn’t have much interest in the RAV4 prior to going out and looking at cars. I test drove it on a whim, and now I’m obsessed with it! Bruce Glantz quite literally sold me on the car! Bruce explained everything about the car and the safety features in perfect detail, which I very much needed due to an accident that I experienced recently, and he made me feel extremely comfortable throughout my whole shopping process. I never knew buying a brand new car could be so easy! I couldn’t be any happier with my new 2018 RAV4 XLE AWD, the price that I received, or the entire experience that I had because of Bruce! Thank you!!! More

by CMK028 Verified Customer Verified Customer

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Good car, bad deal After reviewing terms and options deal revived was less than fair. Called next day and although negotiation is at sellers discretion, i was turned awa After reviewing terms and options deal revived was less than fair. Called next day and although negotiation is at sellers discretion, i was turned away. More

by Unsatisfied me Verified Customer Verified Customer

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Unfriendly Athmosphere My initial telephone conversation with the salesperson was unpleasant but I ignored my wrongful feeling. I finally made the decision to purchase a new My initial telephone conversation with the salesperson was unpleasant but I ignored my wrongful feeling. I finally made the decision to purchase a new car from RAV4 to Camry and from LE to SE. The salesperson became agitated and had an unpleasant response to my questions. I decided to talk to the manager and he was replaced with another salesperson who is willing to answer all type of questions regarding RAV4 vs Camry. We purchased the car and paid cash, my daughter and myself were truly satisfied. Additionally, pls notify me in the future if this dealership is only for certain race only. It will not hurt my feeling whatever the response. Thank You More

by NICPASAO2014 Verified Customer Verified Customer

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Sale man was greate It was great people sale man comincation Explaining by detail answer your questions explain everything about the car I’m very happy will recommend It was great people sale man comincation Explaining by detail answer your questions explain everything about the car I’m very happy will recommend This dealership to Friends More

by Poncepr1975 Verified Customer Verified Customer

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Unprofessional and rude Very ignorant unprofessional group at your dealership. Would not recommend. First salesman Marc refused to try to negotiate a price and ran and got a Very ignorant unprofessional group at your dealership. Would not recommend. First salesman Marc refused to try to negotiate a price and ran and got a sales manager. He stated what are we going to do go back and forth here. I believe that is called negotiating and a salesman should understand that. I removed my self from the office until he was replaced. The purchase price was decided and Jason in finance came up with a wrong sales price, which was more, and also had to assisted by a manager to figure it out on his system. I thought I was on a hidden camera show it was so bad. I work as a registered nurse in a inner city hospital and if I acted as your staff did I certainly would not have a job. More

by A-STALT Verified Customer Verified Customer

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