Rowe Westbrook

Salesperson Name: Tyler Saunders Dealership: Rowe Hyundai Westbrook Vehicle Purchased: 2025 Hyundai Elantra SEL Sport Date of Purchase: 6/18/2025 I recently purchased a new 2025 Hyundai Elantra Hyundai Westbrook Vehicle Purchased: 2025 Hyundai Elantra SEL Sport Date of Purchase: 6/18/2025 I recently purchased a new 2025 Hyundai Elantra SEL Sport, and I couldn’t be happier—not just with the car, but with the incredible service I received from Tyler Saunders. From the moment I walked into the dealership, Tyler was welcoming, knowledgeable, and completely focused on helping me find the right car for my needs. What really stood out was his transparency and professionalism. There was zero pressure, no gimmicks, and every question I had was answered clearly and honestly. Tyler took the time to walk me through all my options, explained the features and differences between trims, and even made sure the financing process was smooth and stress-free. When it came time to pick up the car, everything was ready, and he made sure I was fully comfortable with all the tech and safety features before I drove off. This was by far the best car-buying experience I’ve ever had. If you’re looking for someone who genuinely cares about your experience and treats you like more than just a sale, I highly recommend asking for Tyler at Rowe Hyundai Westbrook. Thank you Tyler! Mark More

I had a very good experience with seth taylor and all the people at rowe Hyundai people at rowe Hyundai More

This is the second vehicle I have purchased from Rowe. Each experience was wonderful. I so appreciate the kind courteous customer service and would highly recommend them. Each experience was wonderful. I so appreciate the kind courteous customer service and would highly recommend them. More

Seth was awesome! I knew from the moment I met him that I was dealing with an experienced professional. I was not disappointed - I felt very good about the offer I r I knew from the moment I met him that I was dealing with an experienced professional. I was not disappointed - I felt very good about the offer I received. More

Since I live six hours away from the dealership, this was an Internet purchase with the help of my salesperson Seth and the rest of the team. This was my second such purchase with this dealership. I got th an Internet purchase with the help of my salesperson Seth and the rest of the team. This was my second such purchase with this dealership. I got the best service from start to finish. When the driver delivered my car six hours to the North, that was definitely the icing on the cake. And, I absolutely love this car. TY Seth and all of you for making this Hyundai owner for the past 20 years happy once again. I absolutely love this car. It is sleek, stylish. powerful, and full of convenience options. I am still discovering all that it can do. More

Seth was Awesome! They treated my dog and I like family. Everyone was super friendly and helpful! Thank you for making the car buying process as painless as possible! They treated my dog and I like family. Everyone was super friendly and helpful! Thank you for making the car buying process as painless as possible! More

Matt and the other folks at the Rowe dealership were super helpful when I was shopping for a used car. The entire purchase experience was smooth and very efficient. super helpful when I was shopping for a used car. The entire purchase experience was smooth and very efficient. More

It is a long story, but they did not look at our vehicle for a week and a half. Then it was one thing after another. After telling the service department person (a male) that this was not acceptable way to for a week and a half. Then it was one thing after another. After telling the service department person (a male) that this was not acceptable way to do business he said he didn't like my "attitude"!! We had replaced the brakes in the vehicle at our garage and then come to find out it was the computer system that was screwing up the ABS. We finally got it back after TWO WEEKS and had to pay just over $2k, added on to the new brakes that did not need replacing. What took the cake is they told us they would refund the service IF we gave them a 5 star review. We were thinking this is kind of sketchy, but for $2k we reluctantly carried out our end of the bargain. What did we receive? Well first they said they would replace the keys that they had lost (yes, they lost the keys, along with my father's dog tags). Then when we came back saying that wasn't what we agreed upon they said they would call back the following Monday. Guess what? We did NOT hear from them. We called and left a message that Monday afternoon; have not heard a peep since and that was approximately 6 months ago. The person who was supposedly getting us a refund's name is Debbie. More

I bought a truck from Rowe Westbrook had Daniel Otieno as salesman it was a great experience he took his time showing me the extras on the truck. There was no pressure and a shout out to Debbie who helped me salesman it was a great experience he took his time showing me the extras on the truck. There was no pressure and a shout out to Debbie who helped me with the financing. More

Excellent person to deal with, told him what we were looking for, and bought the first vehicle he brought us. it was spot on. one of the best sales people we've dealt with over the years. looking for, and bought the first vehicle he brought us. it was spot on. one of the best sales people we've dealt with over the years. More