Jason Chen | Page 21

My experience at Helms Bros. was excellent. Jason was nice and patient. He answered all of my questions thoroughly and took the time to explain things if we got confused. I drove out with the car that I nice and patient. He answered all of my questions thoroughly and took the time to explain things if we got confused. I drove out with the car that I wanted and I have no regrets because of Jason. I would definitely recommend Helms Bros and Jason to any friend or family looking for their dream car. More

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He was a extremely nice guy, and his answers were thorough. He helped us pick the mercedes we wanted and have no regret that decision. thorough. He helped us pick the mercedes we wanted and have no regret that decision. More

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Jason Chen, a sales consultant at Helms Bros was extremely pleasant and helpful when we first met him regardless if we had planned to purchase or was just inquiring. He showed us as many different extremely pleasant and helpful when we first met him regardless if we had planned to purchase or was just inquiring. He showed us as many different options around the showroom as we wanted to see. He was extremely patient and not pushy like most sales reps. We came back the next day with so many questions and he sat us down to explain every minute details of the pricing scheme. We asked to have a test run and he willingly obliged and had the car ready the next morning desite that we could just be wasting his time. He did his very best to fulfill our every request to the the very end. It was our first experience and it was a very pleasant experience with a very knowledgeable, polite and friendly salesman, Jason. I would greatly recommend Jason Chen to friends and family in the future. More

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I went to Helms Bros expecting a new car, and that's exactly what I left with. The customer service were top notch, best I had seen from any other dealership. The experience i had with Helms Bros will b exactly what I left with. The customer service were top notch, best I had seen from any other dealership. The experience i had with Helms Bros will bring me back again in the future if I were to ever buy a car again. More

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jason chen always provided excellent and informative services when i visit to get my new lease! His expertise with mercedes cars is unbeatable and with his friendlyness everytime i was there, i think ev services when i visit to get my new lease! His expertise with mercedes cars is unbeatable and with his friendlyness everytime i was there, i think everyone should visit him and try to get some great deals! More

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I went to this dealer as I was in the market looking for a glk-350. My husband called dealer and scheduled appointment. I had done my homework on this car and had "build" it up with options that were allow a glk-350. My husband called dealer and scheduled appointment. I had done my homework on this car and had "build" it up with options that were allowable and possible to do. On first day all went pretty smooth with Mr. Chen. Helms checked their inventory and said that based on the options I wanted, I would need to wait one month as they were locating one. So based on this information I went ahead began paperwork and met with Mr. Rosa to discuss all necessary financials. I left from dealership excited and happy that I would get my new car by or before Christmas. In the meantime, myself and my husband would call Mr. Chen to follow up with progress of car. I was told that it was coming along and was assured I would get it by the agreed upon date( I then responded good since it was going to be my birthday/Christmas gift from my husband). Time quickly approached then on one of the calls place to follow up on status was told that there was gonna be a delay as car and not been located from another dealer, instead from Germany. On December 28, 2012, my husband was called and informed that car was in and ready for pick up. However, within few hours was called back and informed that it had been a mistake the car that had arrived in was for another buyer. They made all kinds of apologies, but I felt that they had misled me and it appeared trouble was brewing. Long story short, I did get my car 12/31/12 with lot's of issues. All I can say is in life we have "one chance to make a good impressions". Hope all deals for perspective/future buyers will go great! More

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JASON WAS VERY NICE AND GAVE AS MUCH ATTENTION AND KINDESS TO US AS NESSARY I WOULD RECOMEND ANY ONE WHO IS LOOKING FOR A MERCEDES TO WORK WITH HIM. KINDESS TO US AS NESSARY I WOULD RECOMEND ANY ONE WHO IS LOOKING FOR A MERCEDES TO WORK WITH HIM. More

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Jason Chen who I worked with is a very friendly, responsible, experienced and helpful sales consultant. He certainly provides efficiency for me in making this decision. responsible, experienced and helpful sales consultant. He certainly provides efficiency for me in making this decision. More

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Jason is very friendly and knowledgeable. The overall experience is great. I highly recommend Jason Chen & Helms Bros for anyone interested in Mercedes-Benz vehicles. experience is great. I highly recommend Jason Chen & Helms Bros for anyone interested in Mercedes-Benz vehicles. More

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I have had excellent service from Mr. Chen. Mr. Chen's has been very responsive with all my questions and/or needs. I will keep coming back and I have been a loyal customer for 12 years has been very responsive with all my questions and/or needs. I will keep coming back and I have been a loyal customer for 12 years More

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