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Jason Franceschi
Jason Franceschi at Front Royal Buick GMC
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Jason Franceschi | Page 4

Service Advisor

Front Royal Buick GMC

9015 Winchester Rd
Front Royal, VA 22630

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4.9
258 Reviews
4.9

258 Reviews

Write a Review

258 Reviews of Jason Franceschi

December 29, 2023

Dealership Rating
Employee Rating

Good customer service and follow up. Mike Robertson provided excellent service and was Help With information about the pick up truck More

by csimkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Robertson III , Zach White

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Jan 02, 2024

Front Royal Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Front Royal Buick GMC Team

December 19, 2023

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Employee Rating

She was very helpful and knowledgeable. Made the process painless Would recommend the dealer and she to friends More

by goterps85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reagan Grove, Zach White

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Dec 20, 2023

Front Royal Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Front Royal Buick GMC Team

December 18, 2023

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Employee Rating

Prompt and professional service department, Jason was a pleasure to work with!! My truck required a replacement trailer brake control module, a fix that took GM 5 months to design, 2 days after I contacted More

by Roy Schettini
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 19, 2023

Front Royal Buick GMC responded

Thank you for your outstanding rating about our service department, Roy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Front Royal Buick GMC Team

December 14, 2023

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Employee Rating

Great customer service and environment. I waited for my vehicle to be serviced and was only disappointed in how uncomfortable the waiting room seats were. More

by oljafau
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2023

Front Royal Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Front Royal Buick GMC Team

December 14, 2023

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Employee Rating

The visit was handled very professionally. The work was performed in a very precise manner. The inspection was completed in a timely manner More

by secondb22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2023

Front Royal Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Front Royal Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Front Royal Buick GMC Team

December 04, 2023

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Employee Rating

Great customer service and environment. I waited for my vehicle to be serviced and was able to observe interact with other customers as well. More

by karenevans67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Buckman

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Dec 05, 2023

Front Royal Buick GMC responded

Karen, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Front Royal Buick GMC Team

November 30, 2023

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Employee Rating

We had a wonderful experience with both service and sales! Reagan is amazing! Highly recommend! More

by meredith5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reagan Grove, Shane Mitzel

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Dec 01, 2023

Front Royal Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Reagan. Please let us know if we can ever help you in the future. Sincerely, The Front Royal Buick GMC Team

November 21, 2023

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Employee Rating

I had a great experience as always. They took care of my vehicle. The staff was very professional. More

by rmoats8621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Buckman, Jeanette Miller

Helpful
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Nov 22, 2023

Front Royal Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Front Royal Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Front Royal Buick GMC Team

November 21, 2023

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Employee Rating

Friendly wanted to make sure customers were satisfied would highly recommend all that I have been in touch with. More

by ajit8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kendra Hupman, Josh Coumes, Derrick Evans, Heather Hedrick , Shane Mitzel, Zach White

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Nov 22, 2023

Front Royal Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Front Royal Buick GMC Team

November 20, 2023

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Employee Rating

Friendly,both when I set-up my appointment and when I brought my car in.Every thing has been working o,k.Happy Thanksgiving More

by dtice55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Mitzel

Helpful
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Nov 22, 2023

Front Royal Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Front Royal Buick GMC Team

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