Jason Frothingham
Jason Frothingham at Volvo Cars of Marietta

Jason Frothingham | Page 6

Service Advisor

Volvo Cars of Marietta

1195 Cobb Pkwy S
Marietta, GA 30060

4.9
77 Reviews
4.9

77 Reviews

Write a Review

77 Reviews of Jason Frothingham

February 11, 2021

Dealership Rating
Employee Rating

Not a good experience at all. Sales person was the best, the only reason I bought fro m them. The transport service they used JS Transport Service out of MA was rude, irresponsible, lost my car, someone too More

by jbw_0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shawn Gamby, Kyle McCall, Susan Tankersley

Mar 05, 2021

Volvo Cars of Marietta responded

Hello JBW, We’re glad to hear your experience with your salesperson was the best! I’m sorry about the issues with transportation. As you noted, it is a process that involves third and fourth party vendors. We do our best to vet our third party vendors and regret that we ultimately can’t control this process all the way through. Please feel free to contact me directly if there is anything I can do to help you further. Thank-you so much for providing my sales team and I with an opportunity to be of service and we look forward to being your primary point of contact of providing you with your automobile needs in the future. Sincerely, Kevin Fenner, General Sales Manager kfenner@jimellis.com

February 05, 2021

Dealership Rating
Employee Rating

I am very happy with the service. They have a great team that cares! The value is just right! I feel my car is well serviced!!! More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mille, Kevin Greening , Kyle McCall, Grant Nierling, Susan Tankersley

Feb 07, 2021

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2021

Dealership Rating
Employee Rating

The dealership was very clean and the people working were very polite. My car was ready quicker than I expected. I had a very good experience. More

by thewestfamily1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mille, Kevin Greening , Grant Nierling

Feb 04, 2021

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2021

Dealership Rating
Employee Rating

I needed to take my car in for a seat belt recall. It took several calls over the course of 6 months because the service department said that they weren't sent the part. When I finally got in, the servic More

by K.herter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mille, Kevin Greening , Grant Nierling

Feb 04, 2021

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2021

Dealership Rating
Employee Rating

Jason gave me fabulous service. Helped me straighten out my warranty, stayed in touch while waiting on a part. That level of service makes me loyal. Thanks Jason! More

by msutton4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2021

Dealership Rating
Employee Rating

Great service but poor regard for Covid issues. People coming our of service door without a mask. Many mask were not covering noses. That doesn’t work to prevent transmission of the virus. More

by MISSELLENCNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Greening , Amanda Cantrell, Tommy Fain

Mar 20, 2021

Volvo Cars of Marietta responded

Dear MissEllen, Thanks you for your positive comment about your service and for bringing your concern to my attention. I have again stressed to our team the importance of not letting our guard down at all times. I apologize that your visit was uncomfortable. Sincerely, Michael Gerbick, General Manager

January 28, 2021

Dealership Rating
Employee Rating

The. Volvo tram has always been professional. They do really good work and have maintained my 2014 XC90 and it runs great. I would recommend them to any Volvo owner. More

by JOEY_HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Joey! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2021

Dealership Rating
Employee Rating

The staff is courteous kind . They are willing to assist you . The staff is willing to explain the parts and the price for each item. More

by ELLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Greening

Jan 23, 2021

Volvo Cars of Marietta responded

Your comments keep us motivated and working hard for all our guests, Ellak! Thanks again for your business! Take care!

January 13, 2021

Dealership Rating
Employee Rating

Absolutely outstanding service from everyone at this location, Thank you Volvo Cars of Marietta for all of the help getting me back on the road. More

by VOLVO4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mille, Kevin Greening, Matt Blundell, Michael Boyd , Amanda Cantrell, Shawn Gamby, Michael Gerbick, Kyle McCall, Grant Nierling

Jan 15, 2021

Volvo Cars of Marietta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care.

January 11, 2021

Dealership Rating
Employee Rating

Nicest people ever! Definite have our business going forward!! Our appointment was for a fault message and required a part not in stock. The part was ordered and we returned within two weeks. My wife More

by HALMEDLIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 12, 2021

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the positive feedback, and we hope that you have a great day!

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