Jason Giacoppo | Page 24

Colonial Volkswagon of Medford is a great dealership. My husband and I have never purchased a car from a dealer before, so we were nervous about being ripped off or being pressured to purchase before we wer husband and I have never purchased a car from a dealer before, so we were nervous about being ripped off or being pressured to purchase before we were ready. We kept waiting for the pressure to come, but it never did. We wanted a hybrid and shopped online for a Toyota Camry Hybrid before deciding that Colonial (by far) had the best price on the model we wanted. We worked primarily with Jason Giacoppo and Al Abramson. Anna, the finance manager gave us equally excellent service for the financing component. Jason was responsive through both phone and email. He put us at ease and gave us time to consider our purchase before proceeding forward. When we test drove the car, Al allowed us to drive on our own, so we could talk openly about what we liked and didn’t like. He offered us alternatives that they had in stock. I had researched the car and the dealership prior to stopping in, so I was able to ask educated questions. Al has a ton of experience with a variety of car makes, so he was able to answer all our Toyota questions, even working at VW. Even after he had closed the deal, he explained all the bells and whistles in the car, filled it up with gas and got us an inspection sticker! Anna was able to match the great rate we had secured through an outside bank, so we decided to finance the purchase with Colonial. We left Colonial VW feeling like we made a great purchase, rather than feeling guilty and pressured. We’ll definitely be back in a few years when it comes time to replace our other vehicle. More

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Thanks to the friendly and service oriented staff at Colonial VW of Medford I had a refreshing experience compared to many other high pressure dealerships. The assistance Al Abramson offered was impres Colonial VW of Medford I had a refreshing experience compared to many other high pressure dealerships. The assistance Al Abramson offered was impressive. I felt no pressure and enjoyed all the conversation and generous information Al provided during multiple test-drives. My initial intent was to simply test-drive a vehicle. Turns out I found exactly what I was looking for and got a new VW. Yay!!!! Thanks Al, Anna and everyone else at Colonial who helped out!! More

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By far the BEST dealership I have ever dealt with. By far the BEST dealership I have ever dealt with. Jason G is a fantastic salesman. He (and everyone else I worked with) are professional, knowledg By far the BEST dealership I have ever dealt with. Jason G is a fantastic salesman. He (and everyone else I worked with) are professional, knowledgeable, friendly, and most of all really nice people! I bought a 2011 GTI for a great price and I got a great value for my trade-in. The car was delivered on time and was well prepared. I also received an excellent walk-through of my car's features upon delivery. But what really cemented my opinion of them was what happened after I got the car. Within 2 weeks I curbed one of the rims (huge 18s), and Jason has worked with my wife and I to get the problem solved. I would buy another car from Colonial VW in a second. More

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Colonial had many copies of the2011 Jetta SportWagon TDI I wanted in inventory. Alan and Jason were helpful, not pushy, and helped facilitate the deal. Their price offer was reasonable from the get-go. Ver I wanted in inventory. Alan and Jason were helpful, not pushy, and helped facilitate the deal. Their price offer was reasonable from the get-go. Very little haggling to get to yes. Ann (right name?) got us a very good financing deal. Car and financing were ready to go the next day. That simple. A young associate (Billy? Bobby?) demonstrated all the features of the car to my satisfaction. The vehicle has delivered on all my expectations. Easily 50+ MPG on the highway. Great handling. Solid. So far so good at 3400 miles. Took the vehicle back 90 days later for its courtesy checkup. They fixed one little electrical gig and removed a nail from one tire. I'd recommend this dealership and the team. Dick, Salem MA More

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Jason was the best car sales person I've ever had the pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation wa pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation was easy and transparent, and based on my experience with other dealers, the price was very good. Even after we negotiated a price, there was still no pressure to buy that day. I did purchase that day because I got not only the best price on the car, but also better service then I expected. They even took the time to track down the exact car (color and options) that I wanted, so I have exactly what I was hoping to buy. Jason even went through all the features and controls on my particular car when I took delivery, which was very helpful and better then reading through the whole owner's manual. I definitely would refer anyone to Jason that is looking for the most positive car buying experience possible. More

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I had an unexpectedly good experience buying a new Jetta Sportswagen at Colonial VW. Jason, the internet sales manager, was responsive and knowledgeable and not pushy at all. We worked out a good price and Sportswagen at Colonial VW. Jason, the internet sales manager, was responsive and knowledgeable and not pushy at all. We worked out a good price and there wasn't a lot of unpleasant haggling. I also appreciated the time he spent with me showing me the features of the car. Anna, the finance manager, was pleasant and helpful in making the financing happen. She offered me all the usual extras, but didn't push them on me or use scare tactics. I appreciated both her and Jason's no-nonsense approach. I got a good price, had a good experience, and would not hesitate to do business with them again. More

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We went to test drive a 2009 Jetta Sportswagon and were pleasantly surprised that we could leave the same day w/the car, so we did. Jason not only had a welcoming sense of humor, but also showed a high le pleasantly surprised that we could leave the same day w/the car, so we did. Jason not only had a welcoming sense of humor, but also showed a high level of commitment with helping us negotiate logistics to his manager. The buying experience was seamless and I think the dealership was happy they got our 2006 Audi- Good luck to you Jason :) Jo & Rishi Nandi More

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I was looking to buy a VW Tiguan when my Honda CRV lease was up. Jason contacted me early on in my search, and with little or no pressure, convinced my husband and me that leasing was probably better for m was up. Jason contacted me early on in my search, and with little or no pressure, convinced my husband and me that leasing was probably better for me than buying because of my circumstances (low mileage, like newer cars, like lower monthly payments, etc.). Jason and Anna took the necessary time getting everything in order for me and made me feel welcome and important as a customer. Later, Jason and Leo fit me in right away when I needed a wiper replaced. I was in and out of there in less than half an hour during my lunch break without an appointment. I don't know how everyone there keeps such a good spirit on hand, but it sure is a pleasure to see--as if everyone there actually enjoys their job! I have owned or leased many cars in my life, and I can't recall a more pleasant overall experience. Oh, and did I mention that I LOVE being back in a VW after having been away from them for 30+ years? More

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Jason was fantastic. I was really nervous about buying a new car and also indecisive. I never felt pushed by him. He walked me through the steps and made it feel easy. I trusted him completely. He was a new car and also indecisive. I never felt pushed by him. He walked me through the steps and made it feel easy. I trusted him completely. He was always cheerful and patient and absolutely reliable. Really, I can't imagine anyone doing a better job! Now that I have the new car, he is still available for questions. And he never made me feel as if I was asking a stupid question. I am really grateful. More

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When I sent out information to 3 different VW dealers in the Boston area, Jason was the first to respond. He immediately found the car I had requested, a 2011 Golf 4 door. Over the phone and with emails, w the Boston area, Jason was the first to respond. He immediately found the car I had requested, a 2011 Golf 4 door. Over the phone and with emails, we were able to quickly set up the purchase. In less than a week, I was able to go to the dealership and buy the car. Through out the entire process, I was impressed with his very positive and enthusiastic attitude. He made me feel that I could rely on him to get me the best price and the extras I wanted. He was friendly, sincere, professional and clearly dedicated to doing his best to make sure that I got everything I needed. He explained every step of the process, and made me feel comfortable and confident. I was also very impressed by Anna, who went through the numbers with me, and also made sure that I understood what was involved every step of the way. The people I met at Colonial were friendly and welcoming. I never felt for a moment that I was a mere customer. but that I had made some new friends. My past experience with car dealers has made me a bit wary, but I feel that I can trust these fine folks to continue to treat me in both a professional as well as personal manner, as I return to them for maintenance and service. All in all, a five star rating! Larry Miller Cambridge MA More

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