Jason Giacoppo | Page 23

Both Jason and Ryan provided responsive, personable service on a purchase made largely over the telephone from two hours' distance. The nearly-new VW Jetta Sportwagen TDI was as represented, when we ar service on a purchase made largely over the telephone from two hours' distance. The nearly-new VW Jetta Sportwagen TDI was as represented, when we arrived at the dealership on a Sunday afternoon. A trade was quickly concluded and we were on our way back to Vermont within an hour. More

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I decided to go to Colonial for a test drive based on the reviews here and I was not disappointed. The great deal on my new Jetta helped get me in the door too. As soon as I walked in I was greeted by Ryan a reviews here and I was not disappointed. The great deal on my new Jetta helped get me in the door too. As soon as I walked in I was greeted by Ryan and Jason and in just a few moments we were out on a test drive. They had the car waiting for me so there was no waiting around, something I appreciate since I work third shift and had just knocked off work that morning. Ryan worked with me on my trade and was able to come up with figures I liked almost immediately, I was fully expecting to have to haggle a lot more than that! I bought the car on the spot and couldn't be happier with it. I really have to commend Ryan for his patience and perseverance, he went above and beyond dealing with my less-than-stellar insurance company to make sure I could take the car home that day even though I was expecting to have to come back to receive delivery. When it came to the paperwork Chris was awesome. He explained everything to me and showed me exactly what I was signing for. I cannot speak highly enough of the staff at Colonial. Friendly, attentive, honest, I will definitely be back and will be sending my friends. More

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Excellent customer service. Bill Burns,the sales consultant was very professional and accommodating. He made sure all my needs were taken care of, was very detailed and patient when going over the f consultant was very professional and accommodating. He made sure all my needs were taken care of, was very detailed and patient when going over the features of the car with me. Went there on a Sat and my new Passat was ready by Monday. Jason Giacoppo, the internet sales manager also helped me get a great price. I had a very pleasant experience at Colonial VW. I will definitely recommend to my friends. More

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Been searching for a car for the last month or so just happened to drive a friends VW Passat and loved it! I visited Colonial VW on a Saturday and went no further. Had a great experience with Jason & Ma happened to drive a friends VW Passat and loved it! I visited Colonial VW on a Saturday and went no further. Had a great experience with Jason & Mark very friendly, professional guys would recommend them both to all my friends. Love my new car!!! More

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I was searching for a 2013 GTI Autobahn for my son and came upon Colonial via an inventory search on VW.com and I'm glad I did! From the initial experience with Jason (internet sales), where he quoted me came upon Colonial via an inventory search on VW.com and I'm glad I did! From the initial experience with Jason (internet sales), where he quoted me a fantastic price to follow up details with Stephen Gill (dealership sales). The total experience was like nothing I have ever been exposed to at a car dealership! Stephen Gill was extremely attentive and informative; his easy-going, no-nonsense style, should be the model for all car salesmen! I would highly recommend purchasing a vehicle at Colonial in Medford. I'll definitely be back and dealing with Stephen Gill. Jack Rawlings Nashua,NH More

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Whole team was great, friendly, experienced, honest and easy to talk to. Didn't even feel like I was at a car dealership. Even better, they managed to get me a better interest rate on my loan than my own b easy to talk to. Didn't even feel like I was at a car dealership. Even better, they managed to get me a better interest rate on my loan than my own bank. More

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I emailed through Cars.com, and Jason was quick to respond, and unlike many of the other dealerships did not continue emailing/calling every day after I responded to his initial email. I set up a test respond, and unlike many of the other dealerships did not continue emailing/calling every day after I responded to his initial email. I set up a test drive, and Bill was knowledgeable, friendly, and straightforward. I ended up financing with Derek, who was also incredibly friendly and took me through every step of the process. The whole purchase process could not have gone more smoothly, and the car is wonderful! Very fair price for both the 2009 Jetta I went home with and the car I traded in to get it. I can't say enough good things about my experience. More

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I was in the market for my first new car when I came across the new Passat in a commercial on TV. I went to Colonial VW of Medford initially just to test drive some vehicles because it was the closest V across the new Passat in a commercial on TV. I went to Colonial VW of Medford initially just to test drive some vehicles because it was the closest VW dealer to my house in Boston. After speaking with Jason Giacoppo through e-mail and promptly scheduling a test drive, he handed me to Rob Cherubino so a salesman could show me the ins and outs of the vehicle. Rob was very knowledgeable and accomodating, offering his personal number for appointments and questions I might have. This is a very big purchase, and I didn't want to rush anything, so i went back for a couple more test drives and discussions about options, trims, and pricing. As new buyer, I did as much research as possible to make sure that this was the right decision. The Medford staff seemed like more of a close-knit unit than I was originally anticipating. Everyone that I met there was selfless and focused on giving each customer the satisfaction that they expect from such an important decision. Through exceptional customer service and allowing me the freedom and time I needed to go through with my conclusion, I'm very glad that I went to Colonial and would highly recommend it to anyone who is looking to drive a German engineered, American manufactured Passat. More

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Just bought a new Passat at VW Colonial Medford and the service could not have been better. After having a terrible experience at a different dealership, we went to Colonial expecting the same treatment. W service could not have been better. After having a terrible experience at a different dealership, we went to Colonial expecting the same treatment. We were very wrong! From our first phone/internet inquiry up to the day we left the dealership with our new car, we could not have been treated better! Jason was amazing, as well as Anna, that found us the best financing options. I would recommend them to anyone that is looking for a new VW. Worth the drive if you don´t live close, like us! More

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I recently purchased a Jetta from Colonial VW of Medford. The overall experience was exceptional. The individuals I worked with were genuine, and passionate about their job. Jason, the internet sales manage The overall experience was exceptional. The individuals I worked with were genuine, and passionate about their job. Jason, the internet sales manager, was very attentive to my initial needs, and found me a car that suited my needs. He then referred me Greg Cohen, the sales consultant. Greg took me out for a test drive, and detailed the various features of the car displaying expertise and passion about autos. Not once did I feel pressured to buy the car. Greg informed me of Colonial's large inventory of cars (thanks to their 2 sister dealerships), and let me know that my car would be available within 2 days. When I came back to finalize the purchase, Greg took me out for a second test drive (this time with my car), again answering all my questions with genuine enthusiasm. We negotiated a deal that included a trade-in without the typical back-and-forth gimmick with the sales manager. Greg was honest about what he could offer, and we came to a agreement within 5-10 minutes. To sum it up, this was an exceptional car-buying experience that I would recommend for anyone buying a car ! More

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