Jason Givens | Page 2

After going from dealership to dealership trying to buy my dream vehicle I stumble upon the store and salespeople of my dreams! I open the showroom doors and it was like Heaven was shining its ever powerfu my dream vehicle I stumble upon the store and salespeople of my dreams! I open the showroom doors and it was like Heaven was shining its ever powerful beams of light down upon my vision of a new vehicle. Then this man came up to me from around the truck I so desperately wanted and looked for and said here are the keys let’s go take it for a ride. Well fast forward, that truck is mine now. Thank you so much! More

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Super friendly and knowledgeable staff! ! Made us feel welcome and answered all our questions. Got us in our new car with ease! ! Made us feel welcome and answered all our questions. Got us in our new car with ease! More

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Have a wonderful experience buying my vehicle there. Very easy and fast. The managers and salesman were very helpful and answered all my questions. Definitely recommend ford Lincoln if Franklin. Very easy and fast. The managers and salesman were very helpful and answered all my questions. Definitely recommend ford Lincoln if Franklin. More

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Casey our salesman was fantastic made it quick and easy process. Highly recommend asking for him on your next purchase ! process. Highly recommend asking for him on your next purchase ! More

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Casey is so awesome to work with! I wish buying a car was always this easy. Big thanks to Jason Givens and the rest of the team there too. I wish buying a car was always this easy. Big thanks to Jason Givens and the rest of the team there too. More

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Helpful sales and service people! Thank you so much for helping us with our multiple cars!! Stephen Farrar went out of his way to make sure we had everything needed! Thank you!! Thank you so much for helping us with our multiple cars!! Stephen Farrar went out of his way to make sure we had everything needed! Thank you!! More

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Ford/ / Lincoln of Franklin, awesome! I'm really happy with my dying experience to Ford Lincoln of Franklin Tennessee. See staff and personnel we're very hospitable and knowledgeable. My s I'm really happy with my dying experience to Ford Lincoln of Franklin Tennessee. See staff and personnel we're very hospitable and knowledgeable. My salesman "Tucker", was honest and forthright. Tucker assisted me with courtesy and respect. I would recommend this company to all my friends and family. More

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The best service in the United States, bar none. A few weeks ago, I purchased a 2013 Ford F150 STX with 36500 miles on it. Keep in mind that this vehicle was sold 'As Is'. Plain and simple, it was r A few weeks ago, I purchased a 2013 Ford F150 STX with 36500 miles on it. Keep in mind that this vehicle was sold 'As Is'. Plain and simple, it was right there on the paperwork. I signed it, knowing there was no warranty. The Dealership has a three day 100 mile exchange policy, but a fair bit of that was consumed by the trip home. I also work for the State of Tennessee from home, so I can go a week without driving anywhere. Several days after, the truck lost all power; it was dead. I pushed it to a local mechanic I trust, and contacted Jordan, my sales representative. He IMMEDIATELY got a hold of Jason, the used car sales manager. They offered to buy it back right then and there. The problem was there was nothing comparable on the lot. SO THEY OFFERED TO PAY FOR THE REPAIRS. Take that in. Soak it in.. the Dealership OFFERED to pay 850.00 to resolve the issue, since towing it was expensive, and the truck wasn't safe to drive. I'm waiting for the check to be delivered now; evidently it got stuck in accounting. Jason and Jordan assure me that it will be issued shortly. The former owner had installed an after-market remote start, and we discovered that it'd cause the truck to go absolutely haywire if you tripped it. The HVAC would also randomly cut out. I called Jason, who asked me to bring the truck back so they could look at it. What followed next can only be described as the best service in history. I came in a truck.. so they sent me home in a loaner. They loaned me a 2019 Ford F150 with 2k miles to drive while they worked on mine. They removed the after-market remote start, replaced the HVAC control head, and even went down into the wiring loom to look for the problem.One week later, they found a damaged control wire... they split open the wiring harness and replaced that defective wire and the problem was resolved. All without charging me anything. Not a dime. NOTHING. The truck I bought was used.. and was sold 'AS IS'. At ANY point in time, they could have told me to pound sand... but they didn't. They stood by their product, and made sure it was all made right in the end. While I'm still eagerly anticipating the check's arrival, I can honestly say that this dealership has earned my loyalty, gratitude, and respect. Jason.. Jordan.. Chris... thank you, all. Your help was most appreciated. -Bryan Hall More

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Excellent group of people here. Ford Lincoln of Franklin is truly an excellent car buying experience. They worked with me on the vehicle I was interested in and had me in and out of Ford Lincoln of Franklin is truly an excellent car buying experience. They worked with me on the vehicle I was interested in and had me in and out of the dealership in very little time. Stephen was outstanding as my salesman and heard where I needed to be on the price and worked to make sure the deal was amicable on both sides. Jody had me in and out in record time when it came time for all the paperwork. Jason and Ish shot straight with me and I really appreciated that. I would definitely buy from Ford Lincoln of Franklin again. More

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My experience with trading vehiclesit Was awesome My experiences was very very uneevenful and satisfactory. The staff was very informative and helpful in making sure my experiences went satisfactorily My experiences was very very uneevenful and satisfactory. The staff was very informative and helpful in making sure my experiences went satisfactorily and without incident. They made sure that my tradeiin transaction went flawlessly. I would be proud to recommend Ford Lincoln of Franklin to anyone. . Sincerely, a very satisfied customer. Oscar Young More

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