"Dealership that cares..."
I drive 80 miles and pass several other dealerships in order to deal with this group of professionals and have never been disappointed. My second purchase and will continue...
Thank you Sandy Ammerman for making my new car purchase such a pleasant experience! You went out of your way to make sure I got exactly the car I wanted. Everyone there was very professional and made my purchase quick and easy. Thanks again - I will definitely come back to you in the future for my next Mercedes!
"First class buying experience!"
Great buying experience! Been buying/leasing cars for 25 years. Smoothest purchace ever.and mafe my daughter very happy with her first car.
Thank you Jason (GM), Bill (sales), and Mike (Finance)..
Will go to you guys first for my next purchase and save myself the headaches and stress!
"A+ from start to finish..."
I have bought multiple vehicles from Lokey Mercedes and every single experience has been A+. Sandy Ammerman is top notch, friendly, knowledgable, has gone always the extra mile, simply she is the BEST. Every time from the time we walked in to the time we left we were treated VIP and there is no other dealership or staff I would want to deal with. Jason Good is a great leader and has worked with us and Sandy every time to make the deal fair for both parties. Karen Williams makes the final process smooth and easy. The last experience even better as I did not have to walk away with a folder full of papers but a simple USB Mercedes logo stick with all of my information. Brian Collins is our service advisor and has always been prompt and knowledgable. I have never experienced any issues with the service team. LOKEY Mercedes is simply the best!
"Better than any past car buying experience hands down!"
Working with Marc Sexton and Jason Good was awesome! These guys made this car buying experience a simple, hassle free and all around fabulous one! I am so happy with them, their professionalism and my new Mercedes-Benz CLK 350! I highly recommend them!
"another very professional, friendly experience "
for 15 years I have been buying Mercedes at Lokey in Clearwater. this will be my 12th.. nothing but great people to work with Tony, Karen and Jason... perfect experience
"Terrible Dealer Experience"
Purchased certified pre-owned MB E350 last July. After 6 trips back to dealer, last week another MB dealer found a damaged suspension part from previous accident. Lokey refused to pay for replacement. Luckily Mercedes Benz corporate stepped up and paid to replace damaged part at $1,300.
My wife and I had several "should have walked away" feelings during the purchase process. Never again.
Wesley Chapel MB is the dealership to go to, they got it done honestly.
Other Employees Tagged:
"Best Car Buying Experience Ever!!!"
Lokey Mercedes is a breath of fresh air. My entire car buying experience was a piece of cake. Marc Sexton is knowledgeable, professional, and personable. I will definitely go back for my next vehicle.
"Remote Buyer Very Satisfied with Lokey Mercedes Benz"
I recently purchased a pre-owned E550 from Lokey Mercedes Benz and have been extremely pleased with interaction, professionalism and response. This was my first MB and the empathy and thoroughness that was afforded me (as a remote buyer) by General Manager Jason Good, could not have been a better experience. The car was both priced fairly and in extremely good condition for pre-owned (much better than I was able to locate in the Atlanta market). The true test of a dealership is how they handle issues that arise - and I must say that Lokey was stellar in this category. The car arrived with a door ding that was not seen at time of sale and Jason Good was very apologetic and responsive in making sure that the car was repaired immediately by a local MB professional (Lokey even sent a CalTex, Customer Care Kit with waxes and fabric protector to make sure that I was satisfied. I have no doubt that I will buy another car from Lokey MB and recommend that anyone considering purchase of a new or pre-owned give them a call. Very Satisfied!
"First Mercedes Benz purchase"
Joe Rivere my sales person, Karen Williams my financial person and Jason the store manager made my experience absolutely wonderful. This is the first time I purchased a vehicle without my father who is deceased. The experience was just unbelievable. Mr. Joe Rivere is an awesome sales person. He listens very carefully and he is not pushy or overly aggressive. He hand carried me through the whole care buying process what quick and painless. Karen Williams the financial wizard gave me outstanding customer service. She explained every piece of paper I had to sign and she did not try to rush me and she was comical. Jason was the motivator between the Joe and Karen. I enjoyed speaking with him although I did not meet him. Overall, my experience with Lokey Motor Company was just wonderful and I would not only recommend this dealership, but I would purchase another care from them as well.!!
Barbara A Williams
First Time Mercedes Benz owner