Jason Graciano

Bob made the process easy, answered all our questions, was knowledgeable and professional. Everyone at this dealership was friendly and helpful. was knowledgeable and professional. Everyone at this dealership was friendly and helpful. More

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Warning: Deceptive Practices and Zero Accountability I strongly suspect many of the positive reviews here are fake. Our experience with this dealership was appalling—dishonest, manipulative, and financial strongly suspect many of the positive reviews here are fake. Our experience with this dealership was appalling—dishonest, manipulative, and financially damaging. We went in as first-time lessees after seeing a lease offer online: $230/month for 36 months, 12K miles/year, with $3K down for a Honda HR-V Sport. After 3 hours with salesperson Paul Kim, we were told there would be nearly $5,000 in additional fees and taxes. When I questioned the discrepancy from the online price, Paul said, "Nothing is true on the internet." That should’ve been our cue to walk out. Eventually, we negotiated a price, but then I was passed off to Finance Manager Ana Diaz—whose behavior was truly deceptive. She pitched me fabric, wheel, and dent protection packages, saying I could add them now and remove them within 30 days if we changed our minds (I wanted to discuss it with my wife who had to leave). That was a lie. She also claimed to include a “free” Honda Care maintenance package—but we later discovered she rolled its cost into the Gross Capitalized Cost of the car so we're paying for it. By the time we signed, the base price had ballooned from $30,850 to nearly $38,000. Our monthly payment skyrocketed to $560/month—more than double the advertised price. The next day, I called Ana to remove the protection packages as discussed hoping to get our monthly cost back down. She told me they couldn’t be removed—only maybe deducted at the end of the lease which is a scam that only benefits the dealer. So we’re stuck paying inflated costs (plus interest) for three years. We tried contacting the general manager, Jason Graciano and Paul Kim by phone and email. No one returned our calls. Honda Financial and Honda Corporate were equally unhelpful. We've since filed a complaint with the NY State Attorney General. This experience has caused us significant stress and financial hardship. We will never buy or lease another Honda, and we strongly urge others to avoid White Plains Honda at all costs. More

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My wife and I were in the market for a new car. We decided on a Honda as they have served us well in the past. We went to White Plains Honda and look at the CRV/Hybrid. Our experience was amazi We decided on a Honda as they have served us well in the past. We went to White Plains Honda and look at the CRV/Hybrid. Our experience was amazing. Theo took the time to go over all the features. (So many features)! He was knowledgeable and patiently answered all our questions. He even told us if we had any other questions we could call or stop by and he would be happy to answer them. The entire purchase went smoothly. Everyone was so kind and friendly. Jason, one of the owners, even stopped by to say hello and see how we were doing. From the moment we walked through the door until the moment I rang the bell (to signal we bought a new car) the customer service we received was outstanding. I highly recommend White Plains Honda to anyone looking to buy a new or used car. More

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Paul is amazing and was so helpful in our lease of a 2025 Honda Odyssey. His approach to the sale was super-professional and not pushy at all. He is the ideal sales person for any of your needs from Honda. H Honda Odyssey. His approach to the sale was super-professional and not pushy at all. He is the ideal sales person for any of your needs from Honda. He makes it easy! More

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