Jason Grant

Jason Grant at Hoffman Ford was truly great to work with. He was kind, patient, and really went the extra mile. I highly recommend talking to him if you're looking for a Bronco. He was kind, patient, and really went the extra mile. I highly recommend talking to him if you're looking for a Bronco. More

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This dealerhip is a disaster charged me the incorrect price for the car- had to harass them for the refund NEVER FILED THE TITLE PAPERS WITH THE DMV AFTER FIVE MONTHS had my car I waited 7 months fo price for the car- had to harass them for the refund NEVER FILED THE TITLE PAPERS WITH THE DMV AFTER FIVE MONTHS had my car I waited 7 months for delivery, advertised as for sale on the internet Beware not honest More

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Nobody answers or returns phonecalls. Still waiting on promised car part since 9/27/23 Still waiting on promised car part since 9/27/23 More

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They are very caring. and helpful think about your feeling. They try make sure the accommodate you. and helpful think about your feeling. They try make sure the accommodate you. More

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I went to almost all the Ford dealers in my area and chose Hoffman as they were most fair and the easiest dealer to work. Unfortunately they got caught in the middle between the me and Ford. In 2018 chose Hoffman as they were most fair and the easiest dealer to work. Unfortunately they got caught in the middle between the me and Ford. In 2018 I bought a new F-150 Raptor from Hoffman which developed many problems and was deemed a Lemon. Ford was very good to take it back on January 2020 . The take back deal was they would allowed my original 2018 MSRP toward any new MSRP Ford produce except an other Raptor or any of their other limited production vehicles. To play their game, I ordered and 2021 F-150 Platinum and eight months later the truck came in the end of August 2021. Four weeks later the 2022 order banks opened up and I gave Hoffman $1000 to ordered a 2022 Raptor with Ford's price protection guarantee. Ford accepted my order. After waiting one year Ford canceled my order and told me to reorder it as 2023 . I did in September of 2022 and Hoffman assured me it was still price protected backed to my original 2021 order date. March of 2023, after 1 1/2 years wait, My Raptor came in but Ford would not honer their original MSRP of 2021 order date as Hoffman gauarnteed they would . I call Ford customer service and they said "You can't expect price protection back to last years model". They said I would have to pay the Sept 2022 order quote. Now here is where Ford really got stubborn. I had made changes after my Sept 2022 reorder was placed plus Ford deleted some items do to chip shortages which overall should have reduced that reorder quote . Ford didn't care and says I have to pay the actual Sept 2022 reorder price even though it varies in six options from the truck I actually got. I am a life long Ford supporter and love the product but how are Ford customers suppose to play the car buying game if Ford keeps moving the goal posts? Jim Farley Has his work cut out for him. More

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Jason and Kyle were superb. ..highly recommend them...felt like they were working with me not against me ..highly recommend them...felt like they were working with me not against me More

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Terrible customer service. It's as if you're not standing right in front of them. I literally HATE dealing with them. TERRIBLE PEOPLE AND SERVICE! right in front of them. I literally HATE dealing with them. TERRIBLE PEOPLE AND SERVICE! More

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I want to thank Hoffman Ford of East Hartford Connecticut for restoring faith in the car buying process. The only dealership I will buy a car. !!!Thanks again and GOD bless. for restoring faith in the car buying process. The only dealership I will buy a car. !!!Thanks again and GOD bless. More

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Sad that so many other people had bad experiences. Mine was great! Jason Grant helped me through the easiest used car purchase I've ever had, and Pedro in Financing laid out my options with no pressure at was great! Jason Grant helped me through the easiest used car purchase I've ever had, and Pedro in Financing laid out my options with no pressure at all. The price was right, the trade-in price was what I'd hoped for, the car (a Continental) is a dream. More

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Do yourself a favor and do not buy a car from Jason Grant or a car at all from Hoffman’s in East Hartford. K or a car at all from Hoffman’s in East Hartford. K More

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