Jason Halstead | Page 13

Wonderful Experience Upfront, Caring people. I had Kyler Bemis for my salesperson. He brought up the history of the car. Easy to work with, and very courteous. I really do Upfront, Caring people. I had Kyler Bemis for my salesperson. He brought up the history of the car. Easy to work with, and very courteous. I really do recommend Kyler. More

Report | Print

Effortless From the time I called to see if I could get in for service to greeting from Jason and pick up I had outstanding customer service. From the time I called to see if I could get in for service to greeting from Jason and pick up I had outstanding customer service. More

by mrochasmith Verified Customer Verified Customer

Report | Print

Good work, not the greatest customer service I tried to call three times to schedule my appointments I had questions. I waited on the hold line each time for over 20 minutes and was never able to I tried to call three times to schedule my appointments I had questions. I waited on the hold line each time for over 20 minutes and was never able to speak with someone. I ended up scheduling online. I've brought my car in regularly for service and although it is a perk, my car has never been washed after service like we were told it would be when we purchased from Lithia. Each time we're told the car is ready and when we get there for pickup we're told they haven't had time to get to that. Again, it's a perk, but it seems consistent that it's not a perk for us. More

by JONI.STEENHOEK Verified Customer Verified Customer

Report | Print

They were very helpful Did work faster than estimated time, got me right in without an appointment. I will be back for other parts and services. The were also helpful in exp Did work faster than estimated time, got me right in without an appointment. I will be back for other parts and services. The were also helpful in explaining things. More

by BBENNINKROOFING Verified Customer Verified Customer

Report | Print

Disappointing I rescheduled for my recall items. I found guest waiting to be inadequate to work and FOX News playing on the TV. I resented this. I rescheduled for my recall items. I found guest waiting to be inadequate to work and FOX News playing on the TV. I resented this. More

by REALMCCOY0 Verified Customer Verified Customer

Report | Print

Good warranty repair experience The service was good. They have a little text messaging app that allows you to keep in touch with the service coordinator, so that was nice. My vehicl The service was good. They have a little text messaging app that allows you to keep in touch with the service coordinator, so that was nice. My vehicle is a certified pre-owned, so the transaction was easy. My only question would be how thoroughly they inspect the cars before they turn them over. They day after I drove my car off the lot, I noticed a problem with a front wheel that seems like it should have been noticed. The day after I got that fixed, my check engine light came on. Probably just a coincidence, and hopefully they'll fix my engine issue and I won't have any more problems. More

by derek.lippincott Verified Customer Verified Customer

Report | Print

Recent service The only negative comment is that I had a lot of difficulty getting thru to service. The gal who answered the phone needs to speak up when answering p The only negative comment is that I had a lot of difficulty getting thru to service. The gal who answered the phone needs to speak up when answering phone. I could barely hear her More

by jamieson19 Verified Customer Verified Customer

Report | Print

Overall good Good service thank you however the car I got for the day was on E with 20 miles left on tank. I stopped and threw in 4 gallons and the meter didn’t go Good service thank you however the car I got for the day was on E with 20 miles left on tank. I stopped and threw in 4 gallons and the meter didn’t go up. Over lunch stopped again put another 4 gallons in and meter dropped to 15 miles till empty. Thinking it was running out somehow put another 4 gallons in and the meter didn’t go up- I chalked it up as a broker gas meter which is annoying as I stopped 3 times to fill a car I only drove 25 miles in. As I was pulling up Merle Hay the meter must have reset and it was now 3/4 full. Just letting you know so you can get this looked at for the next person. I enjoy your service and my rep was great even mentioned the empty gas and asked if it was ok I just didn’t realize it was on 0. More

by Tyler Verified Customer Verified Customer

Report | Print