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Jason Halstead
Jason Halstead at Lithia Volkswagen of Des Moines

Jason Halstead

Volkswagen Service Advisor

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

4.8
128 Reviews
4.8

128 Reviews

Write a Review

128 Reviews of Jason Halstead

February 07, 2024

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Employee Rating

Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a More

by drrschad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Vawter, Gage Leeper, Jeff Cartwright, Jesse Goering, Jonny Rankin, Tyler Weltha, Ross Taylor, Brooklyn White, Philip Ostrem

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Feb 07, 2024

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Volkswagen of Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

December 21, 2023

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Fast and professional. Comfortable lounge chairs+ coffee and snacks. Explained the service and what else was needed. More

by yanks.staker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Leeper, Jeff Cartwright, Jesse Goering, Kevin Caldwell

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Dec 22, 2023

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

October 19, 2023

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Very friendly and helpful. Know me by name and always greet me the minute I walk into the dealership More

by bandage.flexes_0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2023

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Employee Rating

The entire visit while getting my car was great. I also appreciate that they’re helping as much as they can with my address issue. More

by mariacarolynking2909
Recommend Dealer
Yes

Other Employees Tagged: AJ Highsmith

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Aug 24, 2023

Lithia Volkswagen of Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Maria, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines.

September 09, 2022

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Employee Rating

On line booking worked and car ready within stated time of 90 minutes. More details on what was done to the car would have been helpful. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 09, 2022

Lithia Volkswagen of Des Moines responded

Thank you, David! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Volkswagen of Des Moines!

August 06, 2022

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Employee Rating

Our service manager Helped us in our time of need! He was polite and efficient even though he was the only one working and we were asking him to help us without an appointment. I am so grateful More

by Lp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 08, 2022

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. Jason and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2022

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My repairs took longer than expected but I was given a discount for the delay, so i was happy. More

by Annieipeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jun 27, 2022

Lithia Volkswagen of Des Moines responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

June 10, 2022

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got my car in and out and fixed in no time and shuttled back to pick up on my schedule More

by kdriscoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jun 10, 2022

Lithia Volkswagen of Des Moines responded

It's great to hear that Jason was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

June 09, 2022

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Employee Rating

Jason was very helpful and listened to my concerns. He tried to get the problem fixed as soon as he could . More

by dmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 10, 2022

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines, your feedback and rating mean a lot to us. We're glad to hear that Jason was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

June 06, 2022

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Employee Rating

The service I received was fast and the staff was professional and friendly. The best service I received was from Majid. He is a value to the company for sure. More

by JASNAMEHMEDOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Majid Garibovic, Faris Kudumovic, Majid is very professional and helps with all departments even in service when I needed it. Majid should be management.

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Jun 07, 2022

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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