Jason Hebert | Page 3

Very helpful and explained everything. There wasn’t a second key and Bryan made sure we got another key. There wasn’t a second key and Bryan made sure we got another key. More

by sue0849 Verified Customer Verified Customer

Report | Print

Overall I had an ok experience. Sales associate Ellijah was amazing! He did everything right but his coworkers let him down. First off All vehicles should be cleaned and detailed b Sales associate Ellijah was amazing! He did everything right but his coworkers let him down. First off All vehicles should be cleaned and detailed before going on the lot to sell. I purchased a “new” demo (loaner) car. This car was filthy. Spills and stains in the seats, scuffs and dirt on doors and dash and the outside was dirty. They did wash the outside and clean the seats but did not wipe anything down. Secondly, the Finance advisors need to slow down when reviewing the breakdown of the cost. I dealt with two advisors. The first evening I was there I think they were in a hurry to sign a deal and get out of there. Since I wouldn’t sign a deal on a dirty car, they wanted to be done, so I never got a final breakdown of the cost only they would make it work. Next day I had a different advisor who handled all the paperwork. Still never showed me a breakdown or reviewed anything. Just sign, sign, sign! I wanted to add the additional protection plan for the paint and interior of the car. I never got it because the first guy failed to notate it. Also my Oil life is at 26% and I only have 2,500 miles on this new car. How does this happen? I was told not to worry about it it happens when the car idles for long periods of time but that the oil was changed when it was released from the loaner program. They must have just forgot to reset it. I’ve owned the car for 4 days at this point. Fingers crossed everything is good and I don’t have to go back. So far so good. I love this car. More

by t.brown1210 Verified Customer Verified Customer

Report | Print

Bobsteele is a great dealership to purchase a vehicle, the staff are knowledgeable and passionate about cars, I had a great experience and owe it to them. Thank you. the staff are knowledgeable and passionate about cars, I had a great experience and owe it to them. Thank you. More

by EricaNL Verified Customer Verified Customer

Report | Print

Love my car All the salesman were great The car drives great thanks to the salesman great thanks to the salesman More

by Mccarthy Verified Customer Verified Customer

Report | Print

Britton and Billy were a pleasure to work with through the whole process. I was written a great offer and they had it stand for a while until I could get the insurance taken care of from a sticky situatio the whole process. I was written a great offer and they had it stand for a while until I could get the insurance taken care of from a sticky situation. More

by austinperry Verified Customer Verified Customer

Report | Print

We have purchased two vehicles from your dealership. The sales person as well as the finance department assist in ensuring all our vehicle buying needs at met with the transaction going as smooth as pos The sales person as well as the finance department assist in ensuring all our vehicle buying needs at met with the transaction going as smooth as possible. Thank you gentleman for your patience and a job well done. Hats off to Donald for entertaining my grandson. More

by sarahn0814 Verified Customer Verified Customer

Report | Print

Donald and Jason helped us through the process of purchasing our new vehicle very easy. they valued our trade-ins well we appreciated their help. very kind to us treated as well. We just got back fr purchasing our new vehicle very easy. they valued our trade-ins well we appreciated their help. very kind to us treated as well. We just got back from a trip so our pick up was was full of stuff. Donald even came to our home and helped us unload. Great job. More

by MKDETTMAN Verified Customer Verified Customer

Report | Print

I feel in the end the sales manager took advantage of me. I was in a vulnerable position and he exploited that. Donald was amazing I was in a vulnerable position and he exploited that. Donald was amazing More

by pattiweb2005 Verified Customer Verified Customer

Report | Print

Bought a 2022 Santa Cruz and several sensors broke On Way Home. They passed the buck and sent me to a closer dealer. That dealer refused repairs under the warranty and passed buck back to Steele Chevy. Ever Home. They passed the buck and sent me to a closer dealer. That dealer refused repairs under the warranty and passed buck back to Steele Chevy. Ever since then Jason and rest of Steele Chevy have refused to return my texts, phone calls, emails and live chats. $1500 in repairs on a $22k truck I literally just bought. They cherry pick the rare good reviews from this website and post them on their own - completely misrepresenting what buyers say. Please shop elsewhere - don’t let prices or their smiling faces fool you - they just want you to sign - and then good luck. More

Report | Print

Came to dealership after call promising an upgrade with little or no increase in price. Made appointment and when I arrived, sales had no idea what I was talking about. Price and trade result monthly price little or no increase in price. Made appointment and when I arrived, sales had no idea what I was talking about. Price and trade result monthly price was much higher than I expected. Came into a little $ and tried again a few weeks later. Low value on trade and less than politeness from sale manager -- could hear him from a distance. Decided to try another dealer and eureka, was given a good deal -- trade in $5,000 higher and nice easy sales experience. Won't be going back to this dealer again for purchase for sure. More

Report | Print