"It was a Great Experience !"
- Ford guy
Matt Mclaughlin was very helpful in making the deal that I wanted. I would recommend Matt and Lebanon Ford to anyone who is looking to purchase a vehicle. I have been dealt with Matt and Lebanon Ford on other purchase. They know how to interact with customers. That's why I continue to come back. Great place to do business.
"Recent lease turn in & new lease"
We have purchased several cars from Lebanon Ford and have been very pleased with both the quality of the vehicles, the prices and the great personal attention.
Would highly recommend.
"Just another dealer "
I could have gotten the same car and probably better service from a dealer closer to me . The car had issues and since then it’s more like sorry about your luck .
Other Employees Tagged:
, Danny VanWinkle
Lebanon Ford has my business for life! Kind and knowledgeable staff. Tom Nickell had me out in under 2 hours. I have recommended you to anyone that will listen!
"Great Job well done!!!"
- Don (commission impossible)
Exceptional salesman, not pushy,wants you to be happy with your choice, tries to give the best deal possible, Everyone of the staff also good to work with,
"The BEST dealer and staff, hands down, "
We first started our relationship with Lebanon Ford was with their awesome service department. They were the only ones that were able to fix the problem with a focus that was purchased at a different dealer. Since then we have purchased 2 vehicles with Bryan Hoying. Now we have the total package. You cannot go wrong doing business with all these fine folks. We will never go anywhere else.
"Great Inventory and Even Better Service."
This dealership has absolutely the best Mustang inventory I have ever seen. I love the performance modification work they do too. The sales team is incredibly friendly and they go the extra mile to ensure customer satisfaction. Bryan Hoying handled my sale and his dedication to my satisfaction didn’t end there. Bryan has been there to help me every step of the way (from mundane paperwork to car servicing). I recommend you pay Bryan a visit.
"Great Sales and Service after the Sale"
- Paula Money
We have purchased more than 8 vehicles at Lebanon Ford between My Husband, Myself and our Adult Children. I feel like we have always received great Customer Service between Sales and Service. However recently my vehicle was involved in a collision with a Deer on the Interstate causing over 20K in repairs. The collision center took it to a different dealership for some of the service. I will just say we were more than disappointed with that service so, I brought it today to Lebanon Ford to have "our" dealership double check a concern. They were efficient, polite and thorough. I cannot say enough kind words about each department we have dealt with there.
- Mike Clute
We dropped my wife's car off at the service department at 9am for a 10:30am appointment.
Her check engine light had come on and we needed to know what the issue was and if it was covered under our extended warranty which would allow us to get a rental car if needed.
I never heard from them, so I called at 12:40 pm of the same day to see what was going on. The person on the phone informed me that our car had not even been pulled into the garage to be looked at yet.....
I became very agitated at this considering it had been over 2 hours since our scheduled appointment.
The person on the phone tried to blame my wife saying that she said " we were in no rush" which was a complete lie because my wife never said anything like that.
If the person on the phone had just owned the situation. And told the truth about it I would not of been so upset. But to lie and try and blame the customer (my wife) for it , well that was unacceptable.
"Amazing team of people who care about their products and cus"
I had two choices for the car I wanted. I live in Virginia and the choices were Lebanon Ford, and a dealership in Georgia. After talking to Frank Kudlac, the choice was easy. These guys know about their products and take the time to get to know their customers. Every time I call(which is a lot) to get an update on the build of my car it was more like talking to one of my friends...not a dealer! Also I had questions and decisions to make on how to make my dream car a reality! The amazing team at Lebanon Ford made it easy and pain free. I will definately be telling everyone who asks about my car where it came from and the awesome people who made my dream car a reality. I can't say enough good things about the LFP team. They are amazing at what they do! Call them up and see for yourself...even just to talk about what would be your dream car! They can make it happen!