Jason Isclaw | Page 10

Front end damage repaired My Nissan Rogue was brought in for front end damage after an accident. While I wasn't there to see the repair myself, my granddaughter was very happy My Nissan Rogue was brought in for front end damage after an accident. While I wasn't there to see the repair myself, my granddaughter was very happy with the results of the repair. More

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Prompt Service Great service. Jason had a great attitude and was very nice. Even though they were behind they got my truck out in a timely manner. Will definitely Great service. Jason had a great attitude and was very nice. Even though they were behind they got my truck out in a timely manner. Will definitely come back. More

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Recall Went in for a recall and service was great. No cost to me, of course. The only problem I had was that it was so cold in the dealership! Went in for a recall and service was great. No cost to me, of course. The only problem I had was that it was so cold in the dealership! More

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Service Joe and all the staff in the service area have provided excellent service and in a timely manner after I have worked all night. They have greeted me w Joe and all the staff in the service area have provided excellent service and in a timely manner after I have worked all night. They have greeted me with a warm smile and made me feel at home! Hey More

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Excellent service There fast and friendly plus they make you comfortable while waiting. I recommend to anyone who wants grate service to give them a call. I would like There fast and friendly plus they make you comfortable while waiting. I recommend to anyone who wants grate service to give them a call. I would like to thank Orr for taking care of my new truck. More

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Convenient I dropped my car off for a routine service they took me back to work, then brought my car back to me at work. I had a great experience and it was supe I dropped my car off for a routine service they took me back to work, then brought my car back to me at work. I had a great experience and it was super convenient. More

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oil Change, and other required checks performed This was accomplished quicker than I would have imagined. Technician also took the time to show me how to raise and lower one of my seats in the back. This was accomplished quicker than I would have imagined. Technician also took the time to show me how to raise and lower one of my seats in the back. They also made sure my tires were inflated properly. Friendly and professional service, and comfortable waiting room. More

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Customer service excellence Honestly, my last trip to Orr for an oil change/tire rotation was not positive. It was only on my third trip to the service department that I was able Honestly, my last trip to Orr for an oil change/tire rotation was not positive. It was only on my third trip to the service department that I was able to pick up my truck. Orr was new then. I'll chalk it up to teething problems. This time was a perfect experience. I dropped off my truck at 7:30 for an 8:45 appointment. I was promptly given a ride to work. A couple of hours later I received a call telling me that my truck was ready. I asked if they could deliver it to my work. Within 30 minutes I received a call that my truck was in the parking lot at my work. A couple of signatures and I had my truck. A perfect example of the meaning of customer service. Well done, Orr, well done! More

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great experience Nice folks and very informative. I would recommend to family and friends. Work was done as expected and as quoted. I appreciate the ease in making th Nice folks and very informative. I would recommend to family and friends. Work was done as expected and as quoted. I appreciate the ease in making the appointment online. More

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First Time Service Appointment The service department staff were friendly, the waiting room was comfortable enough that I fell dozed off a few times while waiting, and the complimen The service department staff were friendly, the waiting room was comfortable enough that I fell dozed off a few times while waiting, and the complimentary automated car wash that was available after the service was just icing on the cake. Super happy that I bought a service contract. 10 out 10 chance that I'll take a nap in the waiting room again. More

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