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Jason Jones
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169 Reviews
169 Reviews
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169 Reviews of Jason Jones
March 22, 2023
Starting with the phone call to order the part, to confirmation of receiving the part,. setting of the service appointment to the installation, all expectations were met. The staff that I had contact confirmation of receiving the part,. setting of the service appointment to the installation, all expectations were met. The staff that I had contact with was excellent. More
by haevert
Verified CustomerOther Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Shawn Wells, Skye Moler , Mark Daniels, Seth Snyder
Helpful 
March 17, 2023
As a retired military member and former business owner with 40 years before hanging it up, I can confidently attest to the service at Landers. Since purchasing my 4Runner in 2019, everyone at Landers inv with 40 years before hanging it up, I can confidently attest to the service at Landers. Since purchasing my 4Runner in 2019, everyone at Landers involved in the vehicle's care, from schedulers to garage greeters to service department and anyone spoken to in-between have been well beyond my expectations. Even though expected in the service industry, this is a rare thing! In my opinion Landers is a benchmark dealership! Kudos!! More
by LOBSTIR
Other Employees Tagged: Chris Johnson
March 01, 2023
Best dealer around, best service I have experienced, best tech I have ever seen or had work on my vehicle. tech I have ever seen or had work on my vehicle. More
by Jdpedersen1
Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Shawn Wells , Mark Daniels, Jacob pedersen
January 30, 2023
Very professional and friendly. Also very knowledgeable about concerns on my vehicle. Very good job. Also very knowledgeable about concerns on my vehicle. Very good job. More
by Masonsown
Other Employees Tagged: Lake Mills, Johnny Guiterez, Chris Johnson, Tim Doran, Shawn Wells, Skye Moler
January 12, 2023
We are very happy with the service we receive At Landers Dealership. Friendly and knowledgeable. Dealership. Friendly and knowledgeable. More
by SHUN316678
Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Shawn Wells, Skye Moler , Mark Daniels, Seth Snyder
November 17, 2022
Washing option is very poor, my car was not washed properly, not dried as well properly, not dried as well More
by niteshraj1
Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Shawn Wells, Skye Moler , Mark Daniels, Seth Snyder
October 26, 2022
I've dealt with LandersNWA for over 15 years; and they always try to give their customers great service, and their personal are awesome! always try to give their customers great service, and their personal are awesome! More
by James McDaniel
Other Employees Tagged: Tim Doran, Skye Moler , Tommie
August 21, 2022
Do not buy the prepaid service from Toyota. They don’t do as good of job and only oil changes and tire rotations are covered. This service team is prolonging other things needed in my car becau They don’t do as good of job and only oil changes and tire rotations are covered. This service team is prolonging other things needed in my car because it isn’t covered yet. While they are friendly - probably better to go to another mechanic. More
by WF410
Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Shawn Wells , Mark Daniels, Seth Snyder
August 12, 2022
Took my car in for a regular maintenance service, when I came out to get my car after checking out, I noticed that the right side of my windshield was cracked. I came back in and asked what happened, and no came out to get my car after checking out, I noticed that the right side of my windshield was cracked. I came back in and asked what happened, and nobody had a clue. I sat there for a while while the service adviser looked through my file and videos to see when it happened, and still didn’t have anything for me. They told me they would have to order a new windshield but that it would take a few days, they would call when it was in. Never got a call, so I called and asked when we could schedule to have it done, I told them on the phone that I would need a rental car and they said they would put me down for one. I get there that morning and tell them why I’m there, they say ok and then a few minutes later say you aren’t going to stay here and wait are you? I said no, I’m supposed to have a rental car. They said they knew nothing about me getting a rental car. It takes at least 30 minutes for them to get the rental car ready, for the lady to come out and tell me that I was lucky they had one left because they rented all of the other ones out and didn’t know I needed one. I was told they would be done with my car no later than 3, that they would call me when it was done. At 3:15 I called to check, and they said no they’re still working on it, that it won’t be done until 5:30 probably. I finally went and picked up my car, and they didn’t have paperwork for me or anything showing that they replaced my windshield. When I asked, it seemed to be an inconvenience. I bought my brand new Highlander at the Toyota dealership in Fayetteville and had my first service done there, they were AMAZING. The only reason I took it here was because Fayetteville couldn’t get me in. The workers in the service department at Landers could really use some training in proper communication and customer service. Not one person apologized for them cracking the windshield on my brand new vehicle, only that it was apparently an inconvenience to them that I brought it to their attention. More
by Star Waters
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