Jason Nelson | Page 8

Academy CDJR responded

Thank you so much for sharing your experience! We're thrilled to hear that Marquis was able to make your car shopping experience both comfortable and enjoyable. We truly appreciate your kind words about his demeanor and knowledge. It’s always our goal to provide a relaxed, approachable environment for our customers, and we're so glad to know we succeeded. Wishing you and your wife many happy miles in your new vehicle!

Academy CDJR responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that the lifetime powertrain warranty stood out to you. It's always a pleasure to know that our customers are satisfied and feel confident in their purchase. We’d love to assist you again in the future for another vehicle when the time comes!

Academy CDJR responded

Thank you for your honest feedback! We’re glad to hear that our team was knowledgeable and tried hard to meet your needs. We truly value your input and will take it to heart in order to improve our proactive communication and planning moving forward. Your satisfaction is important to us, and we appreciate you giving us the opportunity to serve you. We hope to exceed your expectations next time!

Academy CDJR responded

Hello, I know our sales manager, Daniella, already spoke with you regarding your experience with us. It seems like you have her number now, so please message her with any comments or concerns and she will be sure to get the situation taken care of. We apologize for your experience with us, but hope that we can make it up to you.

Academy CDJR responded

Thank you for your feedback! We're happy to hear that your experience was overall positive. It means a lot to us that you would recommend us to others. We look forward to welcoming you back whenever you need us, and we appreciate your trust and support!

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Jason Nelson and Jordan Russel were helpful in guiding you through your decision to purchase a 2021 Jeep Renegade. It’s always our goal to make the car-buying process as smooth as possible, and it’s great to know they were able to assist you. We hope you enjoy your new Jeep, and we look forward to serving you again in the future!

Academy CDJR responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team consistently provides you with helpful, polite, and professional service. We truly appreciate your kind words and are grateful for your trust in us. It's always a pleasure to take care of you, and we look forward to continuing to provide excellent service every time you visit!

Academy CDJR responded

Please reach out to our General Manager, Adam Arredondo regarding this situation. His email is adam.arredondo@drivechariot.com or you can reach him at 765-415-4101.

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team was friendly, accommodating, and worked with you to find a monthly payment that fit your needs. We’re excited that you decided on a lease, and we look forward to helping you again in the future. Thanks for choosing us!

Academy CDJR responded

Thank you so much for the positive feedback! We’re thrilled to hear that you’ve had great experiences with both our deals and service department. Taking care of our customers is our top priority, and it’s wonderful to know we’ve been able to meet your expectations. We look forward to assisting you again soon!