Jason Nelson | Page 9

Academy CDJR responded

Thank you so much for your detailed feedback! We're so happy to hear that Michael and Bob provided you with a welcoming, friendly experience and helped you find the perfect 2025 Jeep Grand Cherokee L Limited. It’s also great to know that Bob even shared his chocolate with you — now that’s going the extra mile! We do apologize for the extra wait after the paperwork was signed. While it was out of Michael and Bob’s hands, we truly appreciate your patience as we made sure everything was perfect for you. Your satisfaction is important to us, and we’ll continue working to make the process even more efficient moving forward. Thank you for choosing us, and we hope you enjoy your new Jeep! We look forward to assisting you again in the future.

Academy CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a smooth experience from start to finish, and that you felt like part of the family throughout the process. It’s great to know that the trade value and service met your expectations. We truly appreciate your trust, and we look forward to working with you again in the future!

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that the buying process was easy and quick for you. Providing a smooth and hassle-free experience is our top priority, and we’re thrilled that you were satisfied. We appreciate your trust and look forward to assisting you again in the future! Please let us know what we can do to receive a 5-star visit from you.

Academy CDJR responded

Thank you for the wonderful feedback! We're so glad to hear Jordan took great care of you and kept you updated throughout the process. It's great to know your pink Jeep is in good hands! We appreciate your kind words and look forward to serving you again!

Academy CDJR responded

Thank you so much for the kind words! We're thrilled to hear that our sales team and service department were able to meet your needs and provide you with great care. We take pride in offering knowledgeable service and making sure all your questions are answered. We truly appreciate your feedback and look forward to helping you again in the future!

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Adam went above and beyond to exceed your expectations. We truly value his dedication and the positive impact he has on our dealership. Your feedback means a lot, and we’re proud to have such a great team representing us. We look forward to serving you again soon!

Academy CDJR responded

Thank you for your feedback! We're glad we could get you in quickly to address the issue with your used truck. It’s great to hear that you were satisfied with the service, and we’d be more than happy to assist you again whenever you need us. We appreciate your trust and look forward to serving you in the future!

Academy CDJR responded

Thank you for sharing your experience! We're thrilled to hear that everything went smoothly and that we were able to help you find the Jeep Gladiator you were looking for at a fair price. We truly appreciate you making the drive from Louisville and are happy we exceeded your expectations! We look forward to working with you again in the future.

Academy CDJR responded

Thank you for the amazing feedback! We're so glad to hear you've had such a great experience with us, and we truly appreciate your loyalty in purchasing two trucks from us. We’re always here to help and look forward to assisting you again in the future!

Academy CDJR responded

Hi Kandace, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.