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Jason Palmigiano
Jason Palmigiano at Toyota of Scranton

Jason Palmigiano

Service Advisor Lead

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
52 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

30 yrs

4.9

52 Reviews

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52 Reviews of Jason Palmigiano

April 24, 2026

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Employee Rating

Jason was the best service advisor I’ve experienced! Very thorough and knowledgeable. He’ll be the only one I work with there now. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2026

Toyota of Scranton responded

Anonymous, Thank you for the wonderful feedback! We’re thrilled to hear Jason made such a strong impression with his thoroughness and knowledge. Comments like yours mean a great deal to our team. We truly appreciate your trust in Toyota of Scranton, and we’ll be sure to share your kind words with Jason. Take care, ~The Service Team Toyota of Scranton

April 17, 2026

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Employee Rating

Jason & his staff, are very thorough going over my car, when it’s time for maintenance service. Great job! More

by MJWEIDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins

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Apr 17, 2026

Toyota of Scranton responded

MJWEIDICK, Thank you for your kind words! We’re so glad to hear Jason and his team took great care of you and were thorough in reviewing your vehicle’s maintenance needs. We appreciate your trust in us and look forward to seeing you again for your next visit! Warm regards, ~The Service Team Toyota of Scranton

April 16, 2026

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Employee Rating

The customer service rep was excellent and kept updated as to the availability of my car. More

by MTKAEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2026

Toyota of Scranton responded

MTKAEB, Thank you for your kind words! We’re so glad to hear our customer service representative provided excellent care and kept you updated on your vehicle’s availability throughout the process. Clear communication is important to us, and we appreciate you choosing Toyota of Scranton. Take care, ~The Service Team Toyota of Scranton

March 25, 2026

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Employee Rating

Service- Jason always makes you feel like family and goes above and beyond expectations letting you know where you are at with services. The overall dealership- I have been a customer for over 20 years and More

by MSAMPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Matthew Hedden, Noah Mihal

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Mar 26, 2026

Toyota of Scranton responded

MSAMPLE, Thank you so much for your kind words and for your loyalty over the past 20 years—it truly means the world to us. We’re so glad to hear that Jason continues to take great care of you and keeps you well informed throughout your visits. I’ll be sure to share your feedback with him and the entire team. We’re grateful to have you as part of the Toyota of Scranton family and look forward to taking care of you for many years to come! Warm regards, MJ Preno Vice President of Guest Experience

February 21, 2026

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Employee Rating

Really like Jason he was on top of his job. He got me in and out right on time.plus he he informed me of a couple of other things that need attention More

by BIGJOE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Toyota of Scranton responded

BIGJOE57, Thank you for taking the time to share this! We’re so glad to hear that Jason kept everything running smoothly and got you in and out right on time — that’s important. It’s also great to know he kept you informed about other items that may need attention. Clear communication and proactive guidance make all the difference. We truly appreciate your trust in our service team and look forward to taking care of you again at Toyota of Scranton! Warm regards, MJ Preno Vice President of Guest Experience

January 28, 2026

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I can always get an honest answer, I can always get good service, I'm very satisfied with the level of respect I get every time I go in for service. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Toyota of Scranton responded

Hi martin, Thank you for sharing your experience with us! We truly appreciate your kind words about the honest communication, quality service, and level of respect you receive each time you visit. Providing straightforward answers and consistently good service is very important to our team, and we’re grateful for your continued trust. We look forward to taking care of you again at Toyota of Scranton. Warm regards, ~The Service Department Toyota of Scranton

January 14, 2026

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Jason was very outgoing and friendly ensuring we were taken care of during our wait! More

by PUGLIESE723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Toyota of Scranton responded

PUGLIESE723, Thank you for sharing this kind feedback! We’re so glad to hear that Jason was outgoing, friendly, and made sure you were well taken care of during your wait. We truly appreciate you taking the time to let us know and will be happy to pass your compliments along to him. We look forward to welcoming you back again soon! Warm regards, ~The Service Team Toyota of Scranton

January 12, 2026

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Employee Rating

She was very helpful, friendly, and knowledgable. Place was very clean and inviting as usual. More

by mikelrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Ashley Ochwat, Jon Lane

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Jan 13, 2026

Toyota of Scranton responded

mikelrc, Thank you for sharing your experience. I’m glad to hear she was helpful, friendly, and knowledgeable, and that our dealership felt clean and inviting as always. We truly appreciate your continued trust in Toyota of Scranton and look forward to seeing you again. Warm regards, MJ Preno VP of Guest Experience

December 11, 2025

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Employee Rating

I came with a flat tire and they did inspection the visual vehicle, maintenance and rotate the tire and they said I was wrong the tire didn’t have the nail, and when I drove 15 minutes the sensor came More

by DIURKA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 12, 2025

Toyota of Scranton responded

DIURKA2007, Thank you for taking the time to share your experience. I’m truly sorry for the frustration and confusion this situation caused. We understand how concerning it is to be told an issue was resolved, only to have the tire pressure warning return shortly after and discover the nail was still present. That is certainly not the experience we want for our guests. We would appreciate the opportunity to review this further and make things right for you. Please feel free to contact us directly so we can look into what happened and ensure your vehicle is properly taken care of. Your safety and trust are very important to us, and we take your feedback seriously. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 05, 2025

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Employee Rating

From buying the car to the service was great,everyone one was very helpful an willing to go the extra mile to make everything go smooth an no stress. More

by JDKIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Pincus

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Dec 09, 2025

Toyota of Scranton responded

JDKIZER, Thank you so much for sharing this wonderful feedback! We’re happy to hear that your experience—from purchasing your vehicle to servicing it—was smooth and stress-free. Our team works hard to go the extra mile for our guests, and it means a lot to know you felt supported every step of the way. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you anytime you need us. Warm regards, ~The Toyota of Scranton Team

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