Jason Palmigiano
Jason Palmigiano at Toyota of Scranton

Jason Palmigiano

Service Advisor Lead

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
70 Reviews

Dealership Experience

11 yrs

Industry Experience

30 yrs, 5 mos

4.9

70 Reviews

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70 Reviews of Jason Palmigiano

September 30, 2026

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Employee Rating

Kacie Grieco delivers excellent customer service consistently. I enjoy bringing both Camrys and even our Dodge to this dealership for service and new tires. More

by Pete Y
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, Ahmad Wasal

Oct 01, 2026

Toyota of Scranton responded

Pete, There’s no better compliment than knowing you trust us with all three of your vehicles. We’re glad Kacie continues to take great care of you each time you're here for service. We really appreciate you choosing our team again and again. Take Care, The Toyota of Scranton Team

September 27, 2026

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They keep the customer informed, and comfortable. The dealerships is Very positive and helpful. Attention to detail is very important to staff. More

by 08REKOCH
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Kimmel

Sep 28, 2026

Toyota of Scranton responded

08REKOCH, Thank you for recognizing the care our team puts into each visit. From keeping you updated to making sure you’re comfortable while you’re here, those details matter, and we’re glad they made a difference in your experience. Sincerely, The Toyota of Scranton Team

September 25, 2026

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Jason and Toyota of Scranton have always been good to me and my car. They tell me the truth and keep my car safe and running smoothly. More

by martinguerra
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Recommend Dealer
Yes
Sep 25, 2026

Toyota of Scranton responded

Martin, it’s wonderful to hear that you’ve continued to have such positive visits with Jason and the service team. Knowing you trust us with your car and feel confident in the care you receive is exactly why we do what we do! Thank you for your continued support and five stars! With Gratitude, The Toyota of Scranton Team

September 24, 2026

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Great service department very helpful and everyone answered all my questions and so amazing and friendly More

by SGO4LPM
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Recommend Dealer
Yes
Sep 25, 2026

Toyota of Scranton responded

SGO4LPM, We’re so glad you felt comfortable asking questions and that our team took the time to make sure you had the answers you needed. It’s also wonderful to hear how friendly and helpful everyone was throughout your visit. Thank you for the kind words and for taking the time to leave us five stars! With Appreciation, The Toyota of Scranton Team

September 09, 2026

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Jason was great to work with. Very kind and answered all my questions. Would definitely like to deal with him again. My only complaint about Toyota of Scranton is that ther More

by HOOTERVILLEPA
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Service Time
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Recommend Dealer
Yes
Sep 10, 2026

Toyota of Scranton responded

Thank you for sharing your feedback with us! We’re so glad Jason was kind, helpful, and took the time to answer all of your questions. Hearing that you’d be happy to work with him again says a lot, and we’ll be sure he knows how much you valued his help. We also want to acknowledge your comment about the lack of outdoor seating. On a beautiful day, we can certainly understand wanting the option to sit outside, and a concrete block is definitely not the most comfortable solution! We appreciate you bringing this to our attention. Warm Regards, The Toyota of Scranton Team

September 04, 2026

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Promptly taken care of,I was kept aware of what was needed for completion of my service.Work completed in timely fashion. Jason was excellent to work with. More

by DDAWGERT
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Recommend Dealer
Yes
Sep 07, 2026

Toyota of Scranton responded

DDAWGERT, We’re glad your service visit was handled promptly and that you were kept informed about what was needed along the way. It’s also great to hear the work was completed in a timely manner and that Jason was so helpful throughout your visit. Thank you for sharing your feedback! With Gratitude, The Toyota of Scranton Team

August 29, 2026

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Everything went very smooth. I was there for a recall told me it was gonna take two hours and they were done in two hours. More

by JAMESROGARI
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Recommend Dealer
Yes
Aug 31, 2026

Toyota of Scranton responded

James, thank you for sharing your experience with us. We’re glad your recall visit went smoothly and that our team was able to complete everything within the timeframe you were given. We appreciate you taking the time to let us know how we did. Warm Regards, The Toyota of Scranton Team

August 28, 2026

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I already wrote a review! Why does Toyota ask every time and now a second one? Did i get enough words?? More

by diane.d.mcintyre
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Recommend Dealer
Yes
Aug 28, 2026

Toyota of Scranton responded

Thank you, Diane! We understand where you’re coming from and appreciate you taking the time to leave another review. We're so glad you had another five-star visit with us. No word count requirement here :) Warm Regards, The Toyota of Scranton Team

Aug 28, 2026

Toyota of Scranton responded

Thank you, Diane! We understand where you’re coming from and appreciate you taking the time to leave another review. We're so glad you had another five-star visit with us. No word count requirement here :) Warm Regards, The Toyota of Scranton Team

August 22, 2026

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Jason was informative , pleasant and professional. He kept me updated and answered all my questions More

by Stellagebhardt834
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Recommend Dealer
Yes
Aug 25, 2026

Toyota of Scranton responded

Stellagebhardt834, We’re so pleased to hear Jason made your service experience such a positive one. Keeping you informed and making sure your questions were answered throughout your visit is exactly the kind of attentive service we want our customers to receive. Thank you for sharing your experience! With Appreciation, The Toyota of Scranton Team

August 05, 2026

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Always satisfied w/ the service. They constantly update me on the work while I wait. And their lounge w/ coffee/salads/sandwiches is the bomb! More

by RRHODES98
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Recommend Dealer
Yes
Aug 06, 2026

Toyota of Scranton responded

RRHODES98, It's great knowing you can sit back, grab a coffee or a bite from the lounge, and stay in the loop while your vehicle is being taken care of. Keeping you updated throughout the process is something our service team takes seriously, especially for guests who stick around and wait. We value you and your business, thank you. Take Care, The Toyota of Scranton Team

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