Jason Peters | Page 20

Always has great service and on time work. My car though older still looks and runs like almost new. My car though older still looks and runs like almost new. More

by RK65536 Verified Customer Verified Customer

Print

We’ve been enthusiastic and loyal Lexus owners and customers for 20 years. We’ve never felt we’ve been oversold or taken advantage of until now. Our very trusted and competent Service Advisor Jason Pe customers for 20 years. We’ve never felt we’ve been oversold or taken advantage of until now. Our very trusted and competent Service Advisor Jason Peters is fantastic! The apparent new management policy to maximize service profits, not so much. There are many Lexus owners in our community and all we have talked to agree that Lexus service costs have become sufficiently excessive, in some cases unreasonably so, that they are contemplating replacing their Lexus. One neighbor told us that he was informed that his Lexus required $23,00.00 in repairs! My wife was told that her trouble free, moderately driven ES-330 required $8,000.00 of “routine maintenance”. When she investigated the alternative of a newer pre-owned Lexus, the rude attitude of the Pre-owned Manager resulted in our becoming a now one Lexus family. I still love my Lexus, and because I trust Jason Peters absolutely, I plan to keep it unless management policy makes this infeasible. We sincerely hope that the feedback you are currently receiving from Lexus owners will result in management policy modifications that will restore the confidence and pleasure that we have always enjoyed as proud Lexus owners. More

by dfredlund Verified Customer Verified Customer

Print

Jason is Professional, knowledgeable, returns calls promptly, pleasant, committed to exception customer service and has many years of service to Lexus. promptly, pleasant, committed to exception customer service and has many years of service to Lexus. More

by KCMNP Verified Customer Verified Customer

Print

Excellent customer service Quickly and efficiently took care of my vehicle Service was polite and eager to help care of my vehicle Service was polite and eager to help More

by Mwbcat Verified Customer Verified Customer

Print

The Service Department is a key factor when choosing a dealership for us. We purchased our Lexus in another state snd were so pleased. So when we relocated we sought out this Lexus dealership. dealership for us. We purchased our Lexus in another state snd were so pleased. So when we relocated we sought out this Lexus dealership. More

by DRMCMILL Verified Customer Verified Customer

Print

Very professional great communication. Loved the car washing. Jason peters is exceptional. Nice experience overall Loved the car washing. Jason peters is exceptional. Nice experience overall More

by NEILN.NAPHTALI Verified Customer Verified Customer

Print

Jason is terrific ! Kind and nice and explained everything to me. The free drinks and the cookies are so nice and kind on hot days. Always do that! Never stop being k Kind and nice and explained everything to me. The free drinks and the cookies are so nice and kind on hot days. Always do that! Never stop being kind and generous especially when folks are spending so much money for these great cars. More

by VRAY Verified Customer Verified Customer

Print

Always on time, efficient, accommodating. Was very impressed to get a loaner to run an errand even though I didn’t ask for one when I booked the appointment Was very impressed to get a loaner to run an errand even though I didn’t ask for one when I booked the appointment More

by BETSYJORDAN1 Verified Customer Verified Customer

Print

Our Service Advisor Kim Caleo was Very nice & thorough and her follow-up excellent. We give her 5 stars. and her follow-up excellent. We give her 5 stars. More

by GOLDRE Verified Customer Verified Customer

Print

I’m not happy with the car wash hours. Since the new owners took over Since the new owners took over More

by KIMCOLEMAN58 Verified Customer Verified Customer

Print