Jason Romanak | Page 9
Director of Fixed Operations
Ken Ganley Westside Imports
25580 Lorain Road
North Olmsted, OH 44070
113 Reviews
Write a Review113 Reviews of Jason Romanak
September 18, 2015
Service The service department here is not what I would expect from Subaru. Every time I come here it's a minimum of 2 hours regardless if they tell you 40 m The service department here is not what I would expect from Subaru. Every time I come here it's a minimum of 2 hours regardless if they tell you 40 minutes. They do not have the "express" service that they claim. I have waited as long as 3 hours for a oil change when I was told an hour. More
September 08, 2015
Service Sept 2015 The service department was friendly and polite. The service was completed without a hitch and the service folks took my vehicle for a test drive becau The service department was friendly and polite. The service was completed without a hitch and the service folks took my vehicle for a test drive because I complained about a vibration. Everything was resolved. More
July 16, 2015
Service Visit Friendly from the start, attentive and a good listener. Would definitely recommend your dealership. Comfortable waiting area and nice to have the sh Friendly from the start, attentive and a good listener. Would definitely recommend your dealership. Comfortable waiting area and nice to have the shuttle service when needed. More
July 07, 2015
Review of service I was able to get an appointment within a few days (it wasn't an emergency). The problem was diagnosed, parts ordered and installed in a few more day I was able to get an appointment within a few days (it wasn't an emergency). The problem was diagnosed, parts ordered and installed in a few more days, all under warranty with no charge. Excellent experience! More
Other Employees Tagged: Lennox West
July 06, 2015
Satisfying experience helpful, prompt and courteous service. Worked with me to complete the service within my time restrictions and gave me a loaner car when I needed one. helpful, prompt and courteous service. Worked with me to complete the service within my time restrictions and gave me a loaner car when I needed one. More
June 09, 2015
Service Went in for my 50000 mile service. They recommended my brake pads get changed and told me about other necessary things. Honest about price and servi Went in for my 50000 mile service. They recommended my brake pads get changed and told me about other necessary things. Honest about price and service. More
June 07, 2015
Great service department Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra wo Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra work was found to be needed., More
June 06, 2015
Service My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my ex My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my expectations. More
June 05, 2015
Satisfied Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. More
May 25, 2015
Experts in Service I'm not a very "good" car person that knows what and when to get all the maintenance and services done on vehicles. I always call up and ask for an a I'm not a very "good" car person that knows what and when to get all the maintenance and services done on vehicles. I always call up and ask for an appointment and the service members ask the type of service you need done. My response is always "Well..... what do you think I need to get done??". When I take my car in they do whatever needs to be done for it which I'm still not very clear on but I've never had any issues with my car. They're the experts in service and Subaru repairs, not me in the least. I trust their work and honesty about what needs to get done. More
Other Employees Tagged: Bob Lisy, There are many in the service area, I'm not sure of names.

