Jason Saephanh | Page 31

Hyundai Elantra First time buying a car from dealer I have this rating because Roland my sales person was very helpful. He answered all my questions needed and helped me get a great deal. I have this rating because Roland my sales person was very helpful. He answered all my questions needed and helped me get a great deal. More

by MAKENNASCHROEDER222 Verified Customer Verified Customer

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Quick Multipoint Inspection I went to Maita for a multipoint inspection which was said to take about 1-2 hours but they called me while it was about 45 minutes later! Very quick, I went to Maita for a multipoint inspection which was said to take about 1-2 hours but they called me while it was about 45 minutes later! Very quick, and they gave my car the oil check and tire rotation as well. They gave me a good suggestion for the damaged part of car and also an estimated price. More

by MPHAM1397 Verified Customer Verified Customer

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Excellent care in every way Great experience. Better than other Toyota dealerships. Jason very helpful and thorough. Fast service, ride to work offered. Coffe shop available. Great experience. Better than other Toyota dealerships. Jason very helpful and thorough. Fast service, ride to work offered. Coffe shop available. Knowledgeable staff. Thanks Maita. More

by MINGRIF Verified Customer Verified Customer

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Jason is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and w is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and what we should expect in six months, a year, two years, etc. More

by DOBBS329 Verified Customer Verified Customer

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Always a good experience I have never been disappointed by my service visits to Maita Toyota. The service reps always explain what is going to happen very thoroughly. The wait I have never been disappointed by my service visits to Maita Toyota. The service reps always explain what is going to happen very thoroughly. The waiting room is very comfortable. I wait for my car because I don't want to spend the time getting a ride to and from the dealership, so the facilities are important to me. I go in fully expecting a long wait, but it never seems to take too long to get my car. The checkout procedures are equally excellent with the rep telling me everything about the maintenance done on my car and with the car delivered promptly to the front. More

by PENBROWSER Verified Customer Verified Customer

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Service I was there for a service and it was really a busy day for the service department and the waiting time was around 3 hours, my kids were at school and I was there for a service and it was really a busy day for the service department and the waiting time was around 3 hours, my kids were at school and I was worried for the timing. I explained to Mr. Jason and he helped me to get finished in only 30 mins. Thanks Mr. Jason Saephanh for the fast service, I really appreciate your help. More

by AF_MUJIB26 Verified Customer Verified Customer

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Great customer service Bought my car at Roseville and had been driving from sacramento to Roseville for service. Jason helped me with a flat tire, got all my service taken Bought my car at Roseville and had been driving from sacramento to Roseville for service. Jason helped me with a flat tire, got all my service taken care of and helped me with a referral and advice on a small scratch on my car. Excellent customer service and a very nice person. Defiantly not driving out to Roseville anymore. More

by beckyfatur Verified Customer Verified Customer

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Better experience here than at Roseville Toyota As soon as I pulled my car up, someone was there to help. At Roseville Toyota, they were so busy the cars were stacked up like traffic hour on the ba As soon as I pulled my car up, someone was there to help. At Roseville Toyota, they were so busy the cars were stacked up like traffic hour on the bay bridge. I sat in my car waiting at Roseville. I was immediately taken in and they just led me to the first available person. The only downside was my wait was a little longer than I expected, but while I waited, everyone was nice. From deli girl to the car salesmen. Yes, I know the car salesmen were hoping to get a sale, but at least they were nice about it when I said I was waiting for service. They have a cool play structure for kids. The ridiculous part was that the parents straight up left there kids there to play. No parent insight and some were a loud and a little out of control but that's part of being a kid. It was just cool to see something there for kids. More

by EJOSEPH916 Verified Customer Verified Customer

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Fast, Friendly, and Knowledgeable I was there for maintainance service. Jason Saephanh was helping me and he was very friendly. The waiting time was shorter than expected. I was hap I was there for maintainance service. Jason Saephanh was helping me and he was very friendly. The waiting time was shorter than expected. I was happy with the service. More

by LADYHOANG Verified Customer Verified Customer

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REGULAR MAINTENANCE Good customer service. Jason was great, easy to work with. He told me my tires needed to be replace. he also told of an upcoming sales. He made an app Good customer service. Jason was great, easy to work with. He told me my tires needed to be replace. he also told of an upcoming sales. He made an appointment for me to have my tires replace, during the sale period. More

by EDHANDAL Verified Customer Verified Customer

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