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Jason Scharn
412 Reviews
412 Reviews
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412 Reviews of Jason Scharn
Verified Customer
November 23, 2022
I received extraordinary service during my visit. My appointment was for routine maintenance plus detailing which meant it would take all day. I was offered valet service when I made the appointment My appointment was for routine maintenance plus detailing which meant it would take all day. I was offered valet service when I made the appointment but decided to stay the day and would keep busy reading and doing a sewing project. When I arrived for my appointment I was fortunate to have Jason as my service rep. He is an extraordinary employee. He also offered valet service in case I wanted to go home. I assured him I was fine waiting but he regularly checked on me to make sure I was fine. The waiting room at Granite is very comfortable and offers superb amenities for guests comfort. At lunchtime Jason made suggestions for restaurants and arranged a valet ride there. When I was done lunch Jason sent another valet to get me, describing the driver and vehicle in great detail so I would safely recognize it. Throughout the day Jason kept me posted on the progress of the work on my vehicle. I had a question about my Outback’s GPS. Jason not only answered it in detail but gave me a printout and explained how to access info on my computer. Thanks to Jason’s service my entire day was a very very positive one. The maintenance job and detailing were extraordinary quality. It was a pleasant day well spent. Thank you very very much, Jason!!! Granite Subaru is lucky to have you as their extraordinary service rep!! More
by ELAINESW
November 17, 2022
They always are on time and very courteous. I will continue to travel an hour each way(since I moved) because of the service department I will continue to travel an hour each way(since I moved) because of the service department More
by MICHAEL.PARENTEAU46
Other Employees Tagged: Jamie Lawrence
November 16, 2022
The Granite Subaru service team is fantastic. Jason helped me. He is knowledgeable, friendly and answered all my questions. He explained exactly what work would be done and all charges I could ex Jason helped me. He is knowledgeable, friendly and answered all my questions. He explained exactly what work would be done and all charges I could expect before I left my car with him. It was fixed quickly with no surprises. I definitely recommend them. More
by ELAINENEW
November 14, 2022
Bated me into more repairs. They did not do the "complimentary wash." Did not have parts in time for appointment. Not sure why they make "appointments" when they can't do the re They did not do the "complimentary wash." Did not have parts in time for appointment. Not sure why they make "appointments" when they can't do the repairs. More
by ASZAVAKOVATS
November 12, 2022
Service was fast and courteous and they answered all my questions. My whole experience with this dealership has been excellent I haven’t had any problems at any stage of the deal. questions. My whole experience with this dealership has been excellent I haven’t had any problems at any stage of the deal. More
by poirier5ma
Other Employees Tagged: Michael Blatus, Tim Prevett , Joe Briggs, Jamie Lawrence, Roberto Rodriguez
