409 Reviews
Write a Review409 Reviews of Jason Scharn
December 15, 2022
Oil change, to new brakes that still pulsate, new belt, 2 mew tires….and when I got the car back, no fog lights, which were operating when vehicle came into dealership mew tires….and when I got the car back, no fog lights, which were operating when vehicle came into dealership More
December 07, 2022
Friendly service advisers, fast service and modern facility. I did arrived about 20 minutes too early but was still greeted immediately. Oil and filter change, tire rotation plus multi-point inspectio facility. I did arrived about 20 minutes too early but was still greeted immediately. Oil and filter change, tire rotation plus multi-point inspection were completed in less than an hour. More
December 05, 2022
Great service department. Clean and comfortable. My wife and I do not own Subaru's but we choose to service our cars at this location since its the best service center around Clean and comfortable. My wife and I do not own Subaru's but we choose to service our cars at this location since its the best service center around. Just called ahead to make an appointment and to make sure we would have the necessary parts for my service. Showed up and service was completed without a hiccup. Everyone should service their cars there if you want a great service experience. More
Other Employees Tagged: Tim Prevett, Jennifer Bisson , Joe Briggs, Naudia Iannuzzi, Jamie Lawrence, Roberto Rodriguez, Walter
November 30, 2022
Complete professionalism and absolute courtesy. Set me up with a loaner while they serviced my car so there were no interruptions with my life. Customers needs are priortized first and foremost Set me up with a loaner while they serviced my car so there were no interruptions with my life. Customers needs are priortized first and foremost More
November 30, 2022
Excellent experience. Jason Scharn was very polite and helpful. Installation of the automatic car starter was quicker than expected. Waiting area was clean and comfortable Jason Scharn was very polite and helpful. Installation of the automatic car starter was quicker than expected. Waiting area was clean and comfortable. Great cyber Monday pricing! More
November 29, 2022
The service at this dealership is amazing. They are thorough, friendly, communicative, and have shown greater expertise than any Service Department that I have previously used. They are thorough, friendly, communicative, and have shown greater expertise than any Service Department that I have previously used. More
Other Employees Tagged: Haley Jean , Julia Angotti
November 23, 2022
I received extraordinary service during my visit. My appointment was for routine maintenance plus detailing which meant it would take all day. I was offered valet service when I made the appointment My appointment was for routine maintenance plus detailing which meant it would take all day. I was offered valet service when I made the appointment but decided to stay the day and would keep busy reading and doing a sewing project. When I arrived for my appointment I was fortunate to have Jason as my service rep. He is an extraordinary employee. He also offered valet service in case I wanted to go home. I assured him I was fine waiting but he regularly checked on me to make sure I was fine. The waiting room at Granite is very comfortable and offers superb amenities for guests comfort. At lunchtime Jason made suggestions for restaurants and arranged a valet ride there. When I was done lunch Jason sent another valet to get me, describing the driver and vehicle in great detail so I would safely recognize it. Throughout the day Jason kept me posted on the progress of the work on my vehicle. I had a question about my Outback’s GPS. Jason not only answered it in detail but gave me a printout and explained how to access info on my computer. Thanks to Jason’s service my entire day was a very very positive one. The maintenance job and detailing were extraordinary quality. It was a pleasant day well spent. Thank you very very much, Jason!!! Granite Subaru is lucky to have you as their extraordinary service rep!! More

