Jason was professional and offered very good customer
service. My car was returned very clean.
service. My car was returned very clean.
More
by APFOUDY
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
BMW of Ramsey responded
Hi! Thanks for leaving us a review. It's great to hear that Jason was very professional and provided you with great customer service at BMW of Ramsey. We hope you enjoy your clean car. Come again soon!
Customer Service went well until I had to wait for my car
when I was picking it up. I was told the long wait was because my car was being cleaned but looks like my car couldn’t be found and was not cleaned i
when I was picking it up. I was told the long wait was because my car was being cleaned but looks like my car couldn’t be found and was not cleaned inside
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by CJ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ben Abramov
Nov 30, 2023 -
BMW of Ramsey responded
I'm sorry to read about the delay and confusion during your car pick-up, CJ. We aim for a smooth process from start to finish, so it's disappointing to hear that was not your experience. I'd like to discuss this further with you and see how we might make things right - please feel free reach out at your earliest convenience. We hope to serve you better in the future.
Thank you,
Jim Crowe - Service Manager - 551-777-5590
Jason carefully explained the process and how he
timeframe and I was satisfied with the results
timeframe and I was satisfied with the results
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by DREWFRANKLIN
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
BMW of Ramsey responded
Hi Drew! Thanks for leaving us a review at BMW of Ramsey. It's great to hear that Jason carefully explained the process and timeframe during your visit, and we're happy to hear that you were satisfied with the results. We hope to see you again!
Communication was great, Repair was made timely, good
experience I will be recommending the dealership in the future
experience I will be recommending the dealership in the future
More
by Dertijerz22
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Sonion
Nov 27, 2023 -
BMW of Ramsey responded
Hello! Thanks for leaving a review. It's great to hear that you found our team at BMW of Ramsey to deliver great communication and the repair for your car was timely. We hope to see you again soon!
Nov 25, 2023 -
Dertijerz22 responded
Thank you BMW of Ramsey
Loaner car was consumed in cigarettes smell, have asthma
... due to previous customer loaner before me, Jason aware of problem
... due to previous customer loaner before me, Jason aware of problem
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by jcanella88
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Sonion
Nov 24, 2023 -
BMW of Ramsey responded
Hello!
Thank you for sharing your feedback and the 4/5 rating. We apologize for any inconvenience caused by the cigarette smell in the loaner car. We appreciate your understanding, and we're committed to addressing this issue to enhance our service. If there's anything specific you'd like us to address or if you have further comments, we're here to listen. Your satisfaction is important, and we look forward to serving you better in the future.
Jason is always willing to advice and help me with my
car. He is one of the best service advisor.
car. He is one of the best service advisor.
More
by LIKILUK
Verified Customer
Verified Customer
Service Price Transparency
Nov 23, 2023 -
BMW of Ramsey responded
Hi Likiluk,
Thank you for the wonderful 5-star review! We're thrilled to hear that Jason has consistently been a helpful and knowledgeable service advisor for your car. We'll make sure to pass on your kind words to him. Your satisfaction is our priority, and we appreciate your trust in our service. We are looking forward to assisting you again in the future!
Service and sales people were very helpful.
I waited for service and it was finished sooner than I expected.
I waited for service and it was finished sooner than I expected.
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by LARRYHERM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Gallagher
Nov 22, 2023 -
BMW of Ramsey responded
Hi Larry! We're glad to know that our team at BMW of Ramsey exceeded your expectations with their service. We appreciate the positive feedback and hope to see you again soon!
Very attentive, quick service, and the attention was
great. I got an Uber to the mall which is very nice of them to do while I waited for the car.
great. I got an Uber to the mall which is very nice of them to do while I waited for the car.
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by MRWILLORTIZ
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
BMW of Ramsey responded
Hi Will! We're glad to know you appreciated our attentive service and the Uber ride at BMW of Ramsey. Thanks for sharing your experience! We hope to see you again soon for more awesome experiences!
BMW of Ramsey has always been my go to dealer for service
as they make sure that all the work is done to an outstanding quality
as they make sure that all the work is done to an outstanding quality
More
by bmwfamily
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Sonion
Nov 22, 2023 -
BMW of Ramsey responded
Hi! We're so glad to be your go-to for outstanding service at BMW of Ramsey! We appreciate your loyalty and your business so much. Thanks for the great review and we look forward to seeing you next time!
Love this dealership!
!! GOLD STAR service from Anna Piserchia, who always exceeds my expectations! Anna is always so caring, friendly, thorough, reliable, polite, professi
!! GOLD STAR service from Anna Piserchia, who always exceeds my expectations! Anna is always so caring, friendly, thorough, reliable, polite, professional, timely, and accommodating! I even drive here from out-of-state and have already purchased 5 cars during the past few years from their shining star, Tim Gallagher! HIGHLY RECOMMEND!
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by 2022 BMW 330i
Service Price Transparency
Nov 20, 2023 -
BMW of Ramsey responded
Hello! Thanks for leaving a review. We are so happy that you had a great experience with Anna, and she exceeded your expectations. We love hearing when our team at BMW of Ramsey is doing amazing, and it's great to hear that she is always friendly, reliable, professional, and timely. Thank you for taking the time to drive to us from out of state! We appreciate your loyalty and your business, and we hope to see you again soon for more incredible visits!
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