Jason Stacy | Page 2

Transmission went out on my Mazda 3 on October 30th, 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs instal 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs installed the motor back in 2019 after they put in the wrong oil filter for a simple oil change. Oil leaks out and motor blows. Nissan installed a used motor and the flexplate was installed backwards as I said earlier. Contact Nissan of Cool Springs and they said they would not pay for the transmission and pay for car rental while being repaired. More

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Best dealership & salesman ever !! Bishoy is so patient and the dealership truly cares about the customers and the dealership truly cares about the customers More

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Friendly, knowledgeable and easy to deal with. Price was more than fair given the current economic climate and their service department is top notch. Wouldn’t buy a car anywhere else more than fair given the current economic climate and their service department is top notch. Wouldn’t buy a car anywhere else More

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This is our 3rd time purchasing from this dealer and they always go above and beyond! We will def be back! Bishoy is awesome! always go above and beyond! We will def be back! Bishoy is awesome! More

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James and the entire team at Nissan of Cool Springs made the buying process so simple that I can’t imagine buying anywhere else. We completed the entire negotiation with on quick phone call and about five t the buying process so simple that I can’t imagine buying anywhere else. We completed the entire negotiation with on quick phone call and about five text messages. It’s the way buying should be in the 21st century! More

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Absolutely excellent service and assistance. We would recommend Nissan of Cool Springs to anyone interested in a new car!! LJ WAS THE BEST!! Friendly and knowledgeable!! recommend Nissan of Cool Springs to anyone interested in a new car!! LJ WAS THE BEST!! Friendly and knowledgeable!! More

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Just bought my Jeep Compass from Nissan of Cool Springs today and had such an awesome time doing so! My salesman Tim was so helpful, polite, and kind to me the entire time. I met managers, Connor and Eric today and had such an awesome time doing so! My salesman Tim was so helpful, polite, and kind to me the entire time. I met managers, Connor and Eric who made everything a breeze and really made me feel like family. Once we were wrapping things up with paperwork, Gabe was such a nice guy and explained everything thoroughly and kindly-- which I definitely appreciated. From start to finish, I never felt like I was being pressured, sold on anything unnecessary, or rushed in any way!! I will seriously never shop anywhere but here again. Thanks guys! More

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Very nice people. Atmosphere is great.Not pushy. Very knowledgeable. They listen to what your needs are do there best to help. Friendly and professional. knowledgeable. They listen to what your needs are do there best to help. Friendly and professional. More

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Can not recommend this dealership in any way after purchasing a used vehicle from them. Salesman was terrible, lied to us numerous times and then felt it was okay to bad mouth us as customers to anoth purchasing a used vehicle from them. Salesman was terrible, lied to us numerous times and then felt it was okay to bad mouth us as customers to another local dealership who had to fix the truck for us. Owner of dealership would not return our call. Would give zero stars if possible. More

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Chase Austin was very personable, kind, considerate and found what I was looking for. If you ever decide to buy a vehicle I highly reccomend him. found what I was looking for. If you ever decide to buy a vehicle I highly reccomend him. More

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