Jason Turrell | Page 4

The diagnostic and repair was done quickly. Staff was friendly, informative and responsive to my questions. Staff was friendly, informative and responsive to my questions. More

by armesgm Verified Customer Verified Customer

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The Service department lied to me for 5 weeks. When I got tired of being patient and lied to I escalated up the ladder to upper management, again, AFTER 5 WEEKS on being patient. When I did I was When I got tired of being patient and lied to I escalated up the ladder to upper management, again, AFTER 5 WEEKS on being patient. When I did I was further lied to until finally I had enough dishonesty. I sat down with the Service manager and he made more promises he didn’t keep. He knew I was going on vacation and needed a vehicle so he said he’d get me into one but he didn’t. Then, when I posted on my Facebook page about my experience he refused to work on my vehicle and now, while I’m on vacation, he’s parking my truck at my home and leaving the keys in it. Ford Motor Company says, “they’re independent dealers and basically can do whatever they want. No more Fords for me. No wonder they’re a declining market. More

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Great service and convince of a shuttle makes it so much easier to get work performed on your vehicle easier to get work performed on your vehicle More

by Asian.engieparts Verified Customer Verified Customer

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The Service Manager is the best. Responded to my concerns immediately and made sure the issues were corrected. Responded to my concerns immediately and made sure the issues were corrected. More

by Lindamiller05 Verified Customer Verified Customer

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Friendly, efficiency, trustworthy. Samantha went the extra mile for me. Would return for sure. Appointment was not the quickest to schedule, and then the dealership rescheduled on m Samantha went the extra mile for me. Would return for sure. Appointment was not the quickest to schedule, and then the dealership rescheduled on me because of a labor short shortage. More

by Mg Verified Customer Verified Customer

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Jason the service manger does a great job arranging crews to work on your vehicle. to work on your vehicle. More

by KARENREDBARON Verified Customer Verified Customer

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dropped my truck off for warranty repairs that I thought would take weeks. I got a call two days later saying the truck was fixed and they were just test driving it again to make sure everything was good. T would take weeks. I got a call two days later saying the truck was fixed and they were just test driving it again to make sure everything was good. Then they even dropped the truck off at my house 25 minutes away. Great experience! More

by Tim VH Verified Customer Verified Customer

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They are the best good service friendly staff with smile they treat you very good.👍 they treat you very good.👍 More

by PARVEZSANDHU Verified Customer Verified Customer

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Great service! Friendly helpful staff. I appreciate greatly the driver service picking me up and dropping me off both ways. I rate them excellent! Friendly helpful staff. I appreciate greatly the driver service picking me up and dropping me off both ways. I rate them excellent! More

by REIMERX2 Verified Customer Verified Customer

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Customer service is horrible. They treated us like we were stupid. It took 1 1/2 for a 10 minute job. He told us to be there at 8. We left at 9:45. I finally went up to the desk a They treated us like we were stupid. It took 1 1/2 for a 10 minute job. He told us to be there at 8. We left at 9:45. I finally went up to the desk and my keys were just sitting there. I told them I was waiting and they didn’t inform me it was done.the lady at the checkout desk doesn’t look like she wants to be there. We get “what do you need” as a greeting. I wouldn’t use this Ford dealer if there was another one close. More

by Cuevabb Verified Customer Verified Customer

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