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Jason Velazquez
Jason Velazquez at MINI of Ramsey
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Jason Velazquez | Page 38

Service Advisor

MINI of Ramsey

925 Route 17 South
Ramsey, NJ 07446

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4.9
372 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

6 yrs, 7 mos

4.9

372 Reviews

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372 Reviews of Jason Velazquez

October 03, 2021

Dealership Rating
Employee Rating

I had a 7:20 AM appointment for a replacement trim part. When I was there and waiting, I was told it didn’t come in yet after 2 weeks. Why wasn’t this checked and I notified ahead of time so I didn’t have More

by JTRAVERS079
Customer Service
Friendliness
Recommend Dealer
Yes
Helpful
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Oct 04, 2021

MINI of Ramsey responded

Hello, I regret to learn you were not notified of the delayed shipping time of the part needed for your car and certainly understand your frustration. I assure you this feedback will be shared with our team and we will be reaching out to you with an update shortly.

October 02, 2021

Dealership Rating
Employee Rating

Very efficient and courteous although not sure that I needed brake drums yet, with only 17000 miles on odometer. I feel as though it could wait! More

by R
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 04, 2021

MINI of Ramsey responded

Hello, we are pleased to know you had an efficient and courteous visit with our service team and we hope you will return when you are ready to get your brake drums serviced!

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