Jason Waterman
Jason Waterman at Brown's West Branch Ford, LLC

Jason Waterman | Page 2

Managing Partner

Brown's West Branch Ford, LLC

305 Tidewater Drive
West Branch, IA 52358

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Jason Waterman

August 25, 2026

Dealership Rating
Employee Rating

Great experience, great people! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford! More

by bmccullo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Sep 04, 2026

Brown's West Branch Ford, LLC responded

Finding the right truck and feeling good about the deal is a pretty solid combination. We appreciate the recommendation and are glad the whole experience left you feeling confident in the purchase. Enjoy the Chevrolet!

August 19, 2026

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I went in to have my taillight fixed and the staff was very helpful and friendly. More

by jane.molony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Sep 04, 2026

Brown's West Branch Ford, LLC responded

Jane, we’re glad we could get the taillight taken care of and make the visit an easy one! Thanks for the kind words and for trusting us with your Jeep.

August 14, 2026

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They are always professional and thorough. They keep you informed every step of the way and that is why I always go to Browns Ford. More

by Meadams1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Sep 04, 2026

Brown's West Branch Ford, LLC responded

We appreciate you continuing to come back to us. Staying informed throughout a service visit makes a big difference, and we’re glad that’s been your experience over time. Thanks for trusting Brown’s West Branch Ford with your vehicle!

August 10, 2026

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Great service! They got me in on short notice and worked hard to get the parts for my truck repair much sooner than originally feared. More

by Civil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Aug 10, 2026

Brown's West Branch Ford, LLC responded

Getting squeezed in on short notice is one thing. Getting the parts in faster than expected is the part we’re especially glad worked out. We know truck repairs can throw a wrench into everything, so we’re happy we could shorten the wait and get you taken care of sooner than you feared.

August 09, 2026

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Easy to schedule appointments. Friendly staff are great at explaining what's needed, what they're doing, and what your options are. More

by jsalemink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Aug 10, 2026

Brown's West Branch Ford, LLC responded

Clear answers make service a lot less stressful. We’re glad scheduling was easy and that you felt informed about what your Jeep needed, what we were doing, and what choices you had along the way. Thanks for trusting us with it.

August 07, 2026

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Was easy to schedule for a recall. Came to my home. Friendly staff. Called ahead of time to make sure I was going to be home. More

by entirelysimple
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Aug 10, 2026

Brown's West Branch Ford, LLC responded

Making a recall appointment shouldn’t turn into a project. We’re glad we could come to you, keep you updated, and make the whole thing easy from scheduling through completion. Thanks for letting us take care of it at home.

August 06, 2026

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Thank you for coming to our house to take care of the recall. You went above and beyond. More

by THEDUTCHTOUCH2022
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Aug 10, 2026

Brown's West Branch Ford, LLC responded

We’re happy we could bring the service to you and make the recall one less thing to work around. Thanks for letting us take care of it at your home, and for the kind words about the experience.

August 06, 2026

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The service manager greeted me and immediately logged my vehicle in for service. He was courteous and professional. More

by CHRISKNAPP5012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Aug 10, 2026

Brown's West Branch Ford, LLC responded

A good service visit starts the moment you pull in. We’re glad you were greeted right away, checked in quickly, and treated with courtesy throughout the process. Thanks for trusting us with your Ram.

August 03, 2026

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Great service as ia always the case. Friendly, efficient and punctual. Would highly recommend to everybody. More

by rogdotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Aug 10, 2026

Brown's West Branch Ford, LLC responded

It’s especially good to hear that this wasn’t just a one-time great visit, but the kind of service you’ve come to expect from us. Thank you for continuing to trust us and for recommending Brown’s West Branch Ford to others.

July 31, 2026

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Employee Rating

Accommodating, professional, fast! An excellent buying experience. I was in a schedule crunch and they were willing to work with me and my schedule. Set a time to meet and they were re More

by dkoos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan, Jonathon

Aug 10, 2026

Brown's West Branch Ford, LLC responded

When someone’s on a tight schedule, the last thing they need is a drawn-out purchase. We’re glad we could have everything ready, work around your timing, and make the whole process feel easy. Thanks for choosing us, and enjoy the Ram!

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