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Jason Waterman
Jason Waterman at Brown's West Branch Ford, LLC

Jason Waterman | Page 5

Managing Partner

Brown's West Branch Ford, LLC

305 Tidewater Drive
West Branch, IA 52358

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Jason Waterman

July 01, 2026

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Employee Rating

Great small town, family owned vibe. The work was done in a decent amount of time that was completely acceptable. More

by alszrx
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

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Jul 06, 2026

Brown's West Branch Ford, LLC responded

We’re glad the visit had that small-town, family-owned feel. That matters to us, and it’s good to hear the timing worked well for you too.

June 30, 2026

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Employee Rating

Positive experience. Nice waiting area. Service was completed in a timely manner. Will be back. More

by SLAWLER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

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Jul 06, 2026

Brown's West Branch Ford, LLC responded

We’re glad your service visit was timely and comfortable while you waited. Thank you for your business, and we look forward to seeing you!

June 26, 2026

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Training been using them for 4 to 5 yrs. Never unhappy with the service thanks More

by dkmjam5473
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Brown's West Branch Ford, LLC responded

Four or five years of never leaving unhappy is the kind of track record we work hard to keep. Thank you for sticking with us and continuing to trust us with your service. We appreciate it every time you come in!

June 24, 2026

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I had a very positive experience with the maintenance department. They were easy to work with and efficient with the work they did. More

by cjschuett
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Brown's West Branch Ford, LLC responded

A maintenance visit should feel simple, not like a hassle. We’re glad yours was handled efficiently and that working with us felt easy from start to finish. Thanks for trusting us with your Jeep.

June 22, 2026

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I will never buy or get a car serviced anywhere else. Only Ford, Only Browns. More

by angelaharrington3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

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Jul 14, 2026

Brown's West Branch Ford, LLC responded

Angela, wow — that is about as strong of a compliment as we could hope for. We’re grateful to have earned that kind of trust for both sales and service. Thank you for sticking with Ford, sticking with Brown’s, and letting us keep taking care of you!

June 19, 2026

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I've worked with both sales and service over the years. Everyone has always been kind and helpful. More

by icboal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan, Matt

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Jun 19, 2026

Brown's West Branch Ford, LLC responded

Having you work with both sales and service over the years means a lot to us. We appreciate your loyalty to Brown’s West Branch and always enjoy the chance to help!

June 13, 2026

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Employee Rating

Everyone was so kind and helpful. Matt was a great salesman to work. He explained what he knew about the truck and ensured I was happy with it. No games just honest answers . More

by dwadsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan, Matt

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Jun 19, 2026

Brown's West Branch Ford, LLC responded

That’s exactly how we want the experience to be. We’re glad you left happy with the truck, and thanks for giving us the chance to earn your business!

June 10, 2026

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GREAT sales and also GREAT service department. Highly recommend. Everyone is friendly and devoted to customer service! More

by kpenningroth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan, Todd

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Jun 10, 2026

Brown's West Branch Ford, LLC responded

Sales and service both shape the way people feel about a dealership, so it means a lot to hear that both sides of our team have earned your confidence. Jason, Alex, Todd, and everyone here appreciate the kind words and recommendation!

June 02, 2026

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Very friendly and helpful. The experience was pleasant, much more so than others places I have shopped for cars. More

by susieharden0330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 03, 2026

Brown's West Branch Ford, LLC responded

That’s exactly the kind of car-buying experience we want people to have. Thank you for giving Brown’s West Branch Ford the opportunity to earn your business. We’re happy our team made the process feel a step above what you’ve experienced elsewhere.

June 02, 2026

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Employee Rating

Alex is as far as im concerned. The best salesmen in the Brown family of dealerships. He got me into the F 150 I wanted for the price i was willing to pay. I've now boughten 3 picku More

by Doug Zahradnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Sullivan

Print
Jun 03, 2026

Brown's West Branch Ford, LLC responded

That sounds like a win to us! We really appreciate your continued trust in Brown’s West Branch Ford. Alex will be glad to hear your kind words, and we’re happy he was able to help you find the right truck again. Enjoy the F-150!

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