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Jason Zapfel
79 Reviews
I have worked the past 9 years at Grand Subaru and 14 in total with Subaru. I have filled the Delivery Specialist role for the last six years and enjoy providing exceptional service and ensuring a seamless experience for each customer. My dedication to the brand and customers drives me to continually improve and adapt in my role. Outside of my work life, my days are filled with spending time with my wife and family which includes 3 rescue dogs and enjoying the “lawn life” of taking care of landscaping and a well manicured lawn. The science behind it all intrigues me.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
16 yrs, 1 mo
79 Reviews
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79 Reviews of Jason Zapfel
August 29, 2017
Great service Jason was very friendly and easy to work with. He answer all my questions and showed me how the new features worked on my SUV! Jason was very friendly and easy to work with. He answer all my questions and showed me how the new features worked on my SUV! More
by mike1218
Other Employees Tagged: Brandon Metz
July 21, 2017
New 2017 Subaru Forester Awesome experience, from finding the car online, to working with Jason, and finishing up in the finance dept. Jason made car buying pleasant & was ve Awesome experience, from finding the car online, to working with Jason, and finishing up in the finance dept. Jason made car buying pleasant & was very knowledgeable! We would definitely recommend Grand Subaru and their staff. More
by Tiburon
June 02, 2017
Outstanding My experience so far with Grand Subaru and the staff including Jason Zepfal in Sales, Al Hassan in Finance, Bobby Moeller & Sam Lemonoudas in Parts, a My experience so far with Grand Subaru and the staff including Jason Zepfal in Sales, Al Hassan in Finance, Bobby Moeller & Sam Lemonoudas in Parts, and Conrad Swiatokwski in Service, has been absolutely outstanding! I look forward to continuing business with Grand Subaru! More
by Jonathan Gray
Other Employees Tagged: Al Hassan, Conrad Swiatkowski, Bobby Moeller & Sam Lemonoudas
May 31, 2017
Ideal car buying experience with Jason. After a competing Subaru dealership fell through on a deal, Jason found me the exact car I wanted at another location and gave me the best price of an After a competing Subaru dealership fell through on a deal, Jason found me the exact car I wanted at another location and gave me the best price of any Subaru dealership in the area. Got it in with a small down payment in under a week. In and out of the dealership in about an hour with my new car. Smooth experience and at no time did I ever feel I was being taken advantage of. More
by Alex655321
May 31, 2017
See Jason at Grand Subaru We shopped new cars for two months and returned to Jason at Grand Subaru Best safety features in our price range. He not only matched other Subaru de We shopped new cars for two months and returned to Jason at Grand Subaru Best safety features in our price range. He not only matched other Subaru dealers prices but did a little better. Mostly he made the purchase stress free. After the purchase he made sure we were comfortable operating many of the features of our Outback Touring and spent 2 hours with us on his own time after the dealer closed. Thank you Jason. Paul Gomez More
by PFG
Other Employees Tagged: Ryan Drouin , Melissa Distel
May 05, 2017
All about Jason Zapfel Please see the Subaru survey that I already returned. I said Grand Subaru should hire more sales people like Jason Zapfel. this was the first time I p Please see the Subaru survey that I already returned. I said Grand Subaru should hire more sales people like Jason Zapfel. this was the first time I purchased a new car that I was not nervous. Jason does not put any pressure on you. I was so impressed by Jason I purchased two cars from him! Please note I am 76 yrs old! Jason makes you feel very comfortable about buying a new car! More
by georgedeweyheinz
February 27, 2017
Knew what I wanted I knew what I wanted going in. There was minimal pressure to change, add on etc. Given the paperwork involved, it went smoothly. All in all very happy I knew what I wanted going in. There was minimal pressure to change, add on etc. Given the paperwork involved, it went smoothly. All in all very happy. More
by New Subaru gal
February 02, 2017
Great Experience since the beginning Brianna Bartoli who started helping me on my car selection is the Internet Manager for Grand Subaru in Bensenville, Illinois. Brianna was extremely he Brianna Bartoli who started helping me on my car selection is the Internet Manager for Grand Subaru in Bensenville, Illinois. Brianna was extremely helpful in working with me in my consideration of a new Subaru. Brianna was in touch even when she was on vacation, she responded promptly to my emails and, once I decided which model Jason Zapfel finished to help me. Brandon Metz of Finance did a great job doing all the paper work. Brianna Bartoli, Jason Zapfel, Brandon Metz and Grand Subaru have my highest recommendation! More
by Gabe
Other Employees Tagged: Brianna Bartoli, Brandon Metz
November 13, 2016
Fantastic Staff and service I recent purchased a new Subaru from Grand. Brianna whom is a new sales associate with the dealership and new to the industry as a whole responded pro I recent purchased a new Subaru from Grand. Brianna whom is a new sales associate with the dealership and new to the industry as a whole responded promptly to my internet request and was in contact with me to set up a time to come in. Through the whole buying process she was professional and beyond helpful. She worked Diligently with the Chris C and the finance department to actually get me a better rate than my pre-approval from my bank. Through her dedication to customer satisfaction the car buying experience was painless and prompt. Although she is new to the industry I have no doubt Brianna will excel in her sales career based off my experience with her. I would highly recommend Grand to anyone looking to buy a Subaru! More
by Robert
Other Employees Tagged: Chris Czaja
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