I have worked the past 9 years at Grand Subaru and 14 in total with Subaru. I have filled the Delivery Specialist role for the last six years and enjoy providing exceptional service and ensuring a seamless experience for each customer. My dedication to the brand and customers drives me to continually improve and adapt in my role. Outside of my work life, my days are filled with spending time with my wife and family which includes 3 rescue dogs and enjoying the “lawn life” of taking care of landscaping and a well manicured lawn. The science behind it all intrigues me.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
16 yrs, 1 mo
79 Reviews
Write a Review79 Reviews of Jason Zapfel
January 16, 2018
EXTRA ORDINARY PEOPLE AT GRAN SUBARU Great people at Gran Subaru. I purchased Subaru Cross Trek on 15th January 2018 from Gran Subaru at Gran Avenue. Representative Mr.l Jason is an excep Great people at Gran Subaru. I purchased Subaru Cross Trek on 15th January 2018 from Gran Subaru at Gran Avenue. Representative Mr.l Jason is an exceptional friendly and co operative gentleman. Was eager to ready whatever we submit our questions to him and was totally satisfied with the information he provided at every stage and finally he convinced with his extra ordinary behavior and professionalism. Hats off to Gran Subaru. Bensenville IL. Raziuddin Mahmood More
Other Employees Tagged: Al Hassan
December 14, 2017
Happy new owner I dreaded the thought of having to purchase a new vehicle. I emailed a few dealers and Jason responded that same evening. I like the concept of not I dreaded the thought of having to purchase a new vehicle. I emailed a few dealers and Jason responded that same evening. I like the concept of not haggling with a salesperson & because of his quick response, I decided to visit Grand Subaru the next day.. I ended up taking two Foresters for a test drive & made the decision right away. Jason was so attentive to what I wanted in a vehicle. He explained the different packages and found me the features that were important to me. Not one of the questions I asked him went unanswered. He really knows his Subarus. I actually enjoyed the experience. Jason and Al were extremely easy to work with. I would recommend Grand Subaru to anyone looking to purchase a new car. And, it goes without saying, they must ask for Jason Zapfel. More
Other Employees Tagged: Al Hassan
December 12, 2017
Excellent That was the best experience I ever had with dealerships. And I do know many of them. Jason Zapfel exceeded all my expectations and did excellent jo That was the best experience I ever had with dealerships. And I do know many of them. Jason Zapfel exceeded all my expectations and did excellent job. In less then 2 hours we were ready to drive out our new Subaru. Thank you and happy New Year to all Grand Subaru team. More
December 04, 2017
Abrupt and rude sales staff I visited the dealership since I read on the web that this dealership does great volume in sales. However, during the conversation when I mentioned th I visited the dealership since I read on the web that this dealership does great volume in sales. However, during the conversation when I mentioned that I had my old Subaru appraised by CarMax, Nicole literally told me in an angry tone, that why did not I tell her before. 2 days later I called the dealership and shared my experience with Jason, he said he would call me in one hour, till now I have been waiting for his call. In the interim, I have purchased my perfect Crosstrek 2018. More
Other Employees Tagged: Nicole Iacullo
October 20, 2017
Excellence Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and understanding came through. More
October 18, 2017
It was quick and professional I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my n I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my next car with Jason too ! More
Other Employees Tagged: Brandon Metz
October 11, 2017
Great service in a comfortable atmosphere At 1:00 pm we submitted an internet inquiry. Just 15 minutes later Jason replied with additional information for us. We arrived at the dealership arou At 1:00 pm we submitted an internet inquiry. Just 15 minutes later Jason replied with additional information for us. We arrived at the dealership around 3 pm, and after a brief wait, he informed us that he was with a customer and Brianna would be assisting us. By 6 pm that evening I was driving home in a new Forester! The process was easy, straightforward, and comfortable. Brianna was an informative and friendly sales associate and Brandon handled our financing in a thorough and attentive manner. More
Other Employees Tagged: Brianna Bartoli, Brandon Metz
August 29, 2017
Easy peasy I recently had purchased a vehicle from Jason in November and had the unfortunate luck of having my vehicle involved in a hit and run which resulted i I recently had purchased a vehicle from Jason in November and had the unfortunate luck of having my vehicle involved in a hit and run which resulted in a total loss. After talking with the insurance company I got in touch with Jason again because of my previous experience with him and he did not let me down! He is an outstanding salesman and would recommend seeing Jason if you are in the market, quick, fair, honest and easy would be the best way to describe the experiences! More
August 29, 2017
Subaru Service with no drama I hate fighting dealers for the best deal. Just give it to me. Grand Subaru was completely chill and I appreciated not having to fight the sales pers I hate fighting dealers for the best deal. Just give it to me. Grand Subaru was completely chill and I appreciated not having to fight the sales person. I knew what I wanted and they gave me a good price. More
August 29, 2017
Best car buying experience EVER From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him really turn this purchase into one of the best purchases we have ever made. This is our 3rd Subaru and we will only go to Grand Subaru and work with Jason for purchases in the future! Thank you for all your patients and hard work you did to find my Subaru Legacy Sport! I absolutely love it! More
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