Jason Zapfel
Jason Zapfel at Grand Subaru
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Jason Zapfel | Page 7

Star Delivery Specialist

Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

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5.0
71 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

14 yrs, 1 mo

5.0

71 Reviews

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71 Reviews of Jason Zapfel

August 28, 2017

Dealership Rating
Employee Rating

Great service Jason was very friendly and easy to work with. He answer all my questions and showed me how the new features worked on my SUV! More

by mike1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Metz

Aug 30, 2017

Grand Subaru responded

Hey Mike, We're happy to hear that Jason took such great care of you and showed you the ins-and-outs of your new SUV. Thank you for your excellent review, and congratulations on your new vehicle!

August 28, 2017

Dealership Rating
Employee Rating

Best car buying experience EVER From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him More

by Nicole Biesterfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2017

Grand Subaru responded

That's what we like to hear, Nicole! It's good to know that Jason provided the courteous, hassle-free shopping experience that you deserve. We're happy to hear that Jason has earned your future business as well. Thank you for your great review, and we're glad that you're loving your Legacy Sport! We look forward to seeing you again.

August 28, 2017

Dealership Rating
Employee Rating

Subaru Service with no drama I hate fighting dealers for the best deal. Just give it to me. Grand Subaru was completely chill and I appreciated not having to fight the sales pers More

by CrosstrekOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2017

Grand Subaru responded

Thank you for the excellent feedback! It was a pleasure working with you to get the deal you were looking for. We hope you enjoy your new car!

July 20, 2017

Dealership Rating
Employee Rating

New 2017 Subaru Forester Awesome experience, from finding the car online, to working with Jason, and finishing up in the finance dept. Jason made car buying pleasant & was ve More

by Tiburon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2017

Grand Subaru responded

We thank you for the review and for choosing Grand Subaru for your purchase. It is great to hear that Jason provided you with a great buying experience all the way through from online to in store! Let us know how we can best help you in the future and stop back in to see us for your vehicle's routine maintenance work!

June 01, 2017

Dealership Rating
Employee Rating

Outstanding My experience so far with Grand Subaru and the staff including Jason Zepfal in Sales, Al Hassan in Finance, Bobby Moeller & Sam Lemonoudas in Parts, a More

by Jonathan Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Conrad Swiatkowski, Al Hassan , Bobby Moeller & Sam Lemonoudas

Jun 07, 2017

Grand Subaru responded

Jonathan, We appreciate the kind words! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our entire team. Thank you for your business and we hope to take care of any of your future car needs!

May 31, 2017

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Employee Rating

Ideal car buying experience with Jason. After a competing Subaru dealership fell through on a deal, Jason found me the exact car I wanted at another location and gave me the best price of an More

by Alex655321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2017

Grand Subaru responded

Alex, we're glad to see your Grand Subaru experience was worth 5 stars! Jason will be happy to hear that he was very helpful in your car buying experience. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We hope you are enjoying your new Subaru, and we look forward to working with you again.

May 30, 2017

Dealership Rating
Employee Rating

See Jason at Grand Subaru We shopped new cars for two months and returned to Jason at Grand Subaru Best safety features in our price range. He not only matched other Subaru de More

by PFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Drouin , Melissa Distel

Jun 05, 2017

Grand Subaru responded

Thank you for your kind words about Jason. We’re glad he could help provide an enjoyable car buying experience for you and could show you how to use the new features. We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Please let us know how we can help again in the future, and enjoy your new Outback!

May 05, 2017

Dealership Rating
Employee Rating

All about Jason Zapfel Please see the Subaru survey that I already returned. I said Grand Subaru should hire more sales people like Jason Zapfel. this was the first time I p More

by georgedeweyheinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2017

Grand Subaru responded

Thanks for the 5 star review! We value Jason tremendously here at Grand Subaru. He always make you feel comfortable and we never try to pressure you into buying a car. We're glad that we could make a deal on 2 cars and we will see you again next time!

February 27, 2017

Dealership Rating
Employee Rating

Knew what I wanted I knew what I wanted going in. There was minimal pressure to change, add on etc. Given the paperwork involved, it went smoothly. All in all very happy More

by New Subaru gal
Recommend Dealer
Yes
Feb 28, 2017

Grand Subaru responded

We were happy to help! Customer service is a top priority for our team and we'll always do our best to make sure your visit goes smoothly. Thank you!

February 02, 2017

Dealership Rating
Employee Rating

Great Experience since the beginning Brianna Bartoli who started helping me on my car selection is the Internet Manager for Grand Subaru in Bensenville, Illinois. Brianna was extremely he More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Metz , Brianna Bartoli

Feb 07, 2017

Grand Subaru responded

Gabe, thank you so much for your wonderful comments about Brianna, Jason, Brandon and Grand Subaru. We are glad that you had a great experience and we hope to see you soon! Enjoy your new car!

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