Jason Zapfel
Jason Zapfel at Grand Subaru

Jason Zapfel | Page 7

Star Delivery Specialist

Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

Contact Me
5.0
79 Reviews

I have worked the past 9 years at Grand Subaru and 14 in total with Subaru. I have filled the Delivery Specialist role for the last six years and enjoy providing exceptional service and ensuring a seamless experience for each customer. My dedication to the brand and customers drives me to continually improve and adapt in my role. Outside of my work life, my days are filled with spending time with my wife and family which includes 3 rescue dogs and enjoying the “lawn life” of taking care of landscaping and a well manicured lawn. The science behind it all intrigues me.

Dealership Experience

9 yrs, 11 mos

Industry Experience

16 yrs, 1 mo

5.0

79 Reviews

Write a Review

79 Reviews of Jason Zapfel

January 16, 2018

Dealership Rating
Employee Rating

EXTRA ORDINARY PEOPLE AT GRAN SUBARU Great people at Gran Subaru. I purchased Subaru Cross Trek on 15th January 2018 from Gran Subaru at Gran Avenue. Representative Mr.l Jason is an excep More

by Mahmood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hassan

December 14, 2017

Dealership Rating
Employee Rating

Happy new owner I dreaded the thought of having to purchase a new vehicle. I emailed a few dealers and Jason responded that same evening. I like the concept of not More

by Kathy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hassan

December 12, 2017

Dealership Rating
Employee Rating

Excellent That was the best experience I ever had with dealerships. And I do know many of them. Jason Zapfel exceeded all my expectations and did excellent jo More

by Tina K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2017

Grand Subaru responded

Thank you for the great review! Jason will be thrilled to hear your kind words. Enjoy your new Subaru and keep us in mind for any future services you may need. Thank you again.

December 04, 2017

Dealership Rating
Employee Rating

Abrupt and rude sales staff I visited the dealership since I read on the web that this dealership does great volume in sales. However, during the conversation when I mentioned th More

by noty50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nicole Iacullo

October 20, 2017

Dealership Rating
Employee Rating

Excellence Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and More

by Lorenzo
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2017

Grand Subaru responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

October 18, 2017

Dealership Rating
Employee Rating

It was quick and professional I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my n More

by ANIK119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Metz

Oct 20, 2017

Grand Subaru responded

We appreciate the recommendation! We're happy that Jason could provide great service and we know buying a car is a big decision so we are always patient. Congratulations on your new car! We'll see you next time!

October 11, 2017

Dealership Rating

Great service in a comfortable atmosphere At 1:00 pm we submitted an internet inquiry. Just 15 minutes later Jason replied with additional information for us. We arrived at the dealership arou More

by ForesterLover
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brianna Bartoli, Brandon Metz

Oct 13, 2017

Grand Subaru responded

How excellent! Our staff will always happy to get with our customers as soon after a request is made, so we're pleased that Jason and Brianna were able to meet your needs so quickly and easily. Thank you for sharing and congratulations on your newest addition!

August 29, 2017

Dealership Rating
Employee Rating

Easy peasy I recently had purchased a vehicle from Jason in November and had the unfortunate luck of having my vehicle involved in a hit and run which resulted i More

by Slick_Subie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2017

Grand Subaru responded

Thank you for the kind words about Jason! We are glad to hear he was so helpful during your recent visit with us. We hope you enjoy your new car!

August 29, 2017

Dealership Rating
Employee Rating

Subaru Service with no drama I hate fighting dealers for the best deal. Just give it to me. Grand Subaru was completely chill and I appreciated not having to fight the sales pers More

by CrosstrekOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2017

Grand Subaru responded

Thank you for the excellent feedback! It was a pleasure working with you to get the deal you were looking for. We hope you enjoy your new car!

August 29, 2017

Dealership Rating
Employee Rating

Best car buying experience EVER From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him More

by Nicole Biesterfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2017

Grand Subaru responded

That's what we like to hear, Nicole! It's good to know that Jason provided the courteous, hassle-free shopping experience that you deserve. We're happy to hear that Jason has earned your future business as well. Thank you for your great review, and we're glad that you're loving your Legacy Sport! We look forward to seeing you again.

...
7

Dealership Inventory (439 Vehicles)

new 2026 Subaru Crosstrek car, priced at $37,784
2026 Subaru Crosstrek
new
Alpine Green exterior
Automatic
All-wheel Drive
used 2017 Toyota RAV4 car, priced at $13,927
2017 Toyota RAV4
used
Aqua exterior
Automatic
All-wheel Drive
new 2026 Subaru BRZ car, priced at $38,241
2026 Subaru BRZ
new
Ice Silver exterior
Manual
Rear-wheel Drive
new 2026 Subaru Crosstrek car, priced at $37,389
2026 Subaru Crosstrek
new
Sapphire Blue exterior
Automatic
All-wheel Drive
used 2022 Subaru Forester car, priced at $22,478
2022 Subaru Forester
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Subaru Forester car, priced at $30,912
2023 Subaru Forester
used
Crystal White Pearl exterior
Automatic
All-wheel Drive