Jasper Mcleod

Jasper was great to work with! He listened to my wants and needs and helped me get the Durango I wanted. Would highly recommend him if you are in the market for a vehicle! He listened to my wants and needs and helped me get the Durango I wanted. Would highly recommend him if you are in the market for a vehicle! More

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I purchased my car from out of state. I did all of the paperwork and everything online with Missy and she was amazing! She and the salesperson, Jasper, helped me through the process by l I did all of the paperwork and everything online with Missy and she was amazing! She and the salesperson, Jasper, helped me through the process by looking at several cars that fit my budget and finding me the best financing. The car was used and there was a dent in the bumper. The dealership service team went out of their way to make sure that they had it fixed with a new part before the car was sent to me. Jasper went over the top when it comes to customer service! My car had to be delivered to me in Memphis and Jasper drove the car here. I would never have imagined that someone would care enough about their customer service to spend their off day driving a car 9 hours away. I am extremely grateful for the extra effort everyone at this dealership put into selling me this vehicle. It was literally above and beyond my expectations. Jasper was super friendly and communicated with us every step of the way. I definitely will be buying my next car from Jasper and Missy. More

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Bought my vehicle from family! Great place to buy and great sales people. Will buy here again Great place to buy and great sales people. Will buy here again More

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Ask for Jasper. He was helpful and kind. Made us a great deal . Highly recommend ! He was helpful and kind. Made us a great deal . Highly recommend ! More

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Jasper was very knowledgeable and friendly! !! Answered all our questions Would recommend this dealership to friends and family. !! Answered all our questions Would recommend this dealership to friends and family. More

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Jasper was extremely kind, patient and very helpful. I must admit, today was the most awesome car buying experience I’ve had in a very long time. If you’re looking for a vehicle please stop by and ask f I must admit, today was the most awesome car buying experience I’ve had in a very long time. If you’re looking for a vehicle please stop by and ask for him. I promise you will not regret it! More

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I walked in trying to trade my car in (2011), and I walked out with a 2019!! All thanks to jasper! He was so helpful! Made everything easy! When you come, ask for jasper! walked out with a 2019!! All thanks to jasper! He was so helpful! Made everything easy! When you come, ask for jasper! More

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One of the best places we've ever done business with and one of the most professional people we've dealt with one of the most professional people we've dealt with More

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We purchased a used vehicle on 5/20/2023 at Family Mitsubishi of Wichita. We were told we would be treated like "family" & they would take care of us. After the purchase, we weren't treated that way. Mitsubishi of Wichita. We were told we would be treated like "family" & they would take care of us. After the purchase, we weren't treated that way. The vehicle has multiple issues that haven't been resolved; requesting since the beginning to return this vehicle & convinced by the dealership's service department to use our purchased warranty even though they promised to take care of these issues at the time of purchase. Then they decided they could fix the issues instead of using the warranty but the issues they did "try" to fix were a fast fix & the issues returned. They then stated they would swap out the collateral for a different vehicle & even provided all the details on it to be swapped out with. They decided again after a week that they were unable to do the swap & they haven't communicated with us since that time. I have called leaving a message 35 times with only 6 return phone calls. We mailed a certified letter to the owner of the dealership including a timeline & notes of all the issues, with no response to our 10 day deadline I tried to contact the dealership with 4 more calls & leaving a message but still no response. They have stated they will take care of the problems, then change their minds & then no discussion/response from them. They have continued to be very unprofessional in all aspects. This has been over a 90 day ordeal that has drawn out over the summer with 100+ temps & NO air conditioning; plus all the other issues they have not fixed from the beginning purchase date. We will never recommend anyone to purchase a vehicle from this dealership due to their lack of customer service & communication skills. They say they are a cut above the rest but they are far from that. Unfortunately, we will be trading this vehicle in towards a different vehicle at local dealership which we will take a loss but the only option we are left with so we can move on with a decent vehicle & decent dealership. More

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This is such an awesome dealership! !! Jasper is a whole vibe. Chill, reassuring, and super friendly. This has been the most pleasant experience I've had with buying a car in a long time !! Jasper is a whole vibe. Chill, reassuring, and super friendly. This has been the most pleasant experience I've had with buying a car in a long time, thanks to Jasper. He really took care of me and such a great guy! Already recommending to family and friends. More

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